Avaya 1616 IP Telephone

Avaya 1616 IP Telephone (700450190) User Manual

Model: 1616 IP Telephone

1. Introdução

This manual provides instructions for the setup, operation, and maintenance of the Avaya 1616 IP Telephone (Model 700450190). The Avaya 1616 is designed for users who require a robust and feature-rich communication device, supporting 16 line appearances and a high-quality speakerphone. This guide will help you maximize the functionality of your IP telephone.

2. Configuração

Follow these steps to properly set up your Avaya 1616 IP Telephone.

2.1 Desembalagem e Identificação dos Componentes

Carefully remove all components from the packaging. Ensure all parts are present before proceeding with the setup.

Avaya 1616 IP Telephone components including handset, base unit, stand, and cables.

Figura 1: Avaya 1616 IP Telephone components. This image displays the main telephone unit, the handset, the coiled handset cord, an Ethernet cable, and the desk stand. The main unit features a display screen, a numeric keypad, and various function buttons. The desk stand is designed to elevate the phone for easier viewe operação.

  • Telephone Base Unit: The main body of the phone with keypad, display, and function buttons.
  • Aparelho: The receiver for voice communication.
  • Cabo do aparelho: Coiled cord connecting the handset to the base unit.
  • Cabo Ethernet: Para conexão de rede.
  • Suporte de mesa: For positioning the phone on a desk.
  • Power Adapter (Sold Separately): A 5V local power supply may be required if Power over Ethernet (PoE) is not available.

2.2 Conexões Físicas

  1. Fixe o suporte de mesa: Securely attach the desk stand to the bottom of the telephone base unit.
  2. Conecte o aparelho: Plug one end of the coiled handset cord into the handset and the other end into the designated handset port on the side or back of the telephone base unit.
  3. Conecte-se à rede: Insert one end of the Ethernet cable into the "LAN" port on the back of the telephone and the other end into a network switch or router. The phone supports dual Ethernet ports for connection of the phone and a collocated PC with VLAN separation.
  4. Conecte a energia:
    • Alimentação pela Ethernet (PoE): If your network switch supports 802.3af PoE, the phone will receive power through the Ethernet cable. No separate power adapter is needed.
    • Local Power Supply: If PoE is not available, connect a 5V local power supply (sold separately) to the power port on the back of the telephone and then to an electrical outlet.

Once connected, the phone will power on and begin its boot sequence. This may take a few moments.

3. Instruções de operação

This section covers the basic operation of your Avaya 1616 IP Telephone.

3.1 Principais Características

  • 16 Line Appearances/Feature Keys: Programmable buttons with dual LEDs for line status and feature access.
  • High-Quality 2-Way Speakerphone: Para comunicação sem usar as mãos.
  • Identificador de chamadas: Exibe informações da chamada recebida.
  • Operação multilinha: Supports multiple active lines.
  • Capacidade de teleconferência: Basic conferencing features.

3.2 Funções básicas de chamada

  1. Fazer uma chamada:
    • Tire o fone do gancho ou pressione o botão Alto-falante.
    • Disque o número desejado usando o teclado.
    • Press the "Call" or "Dial" softkey, or wait for automatic dialing.
  2. Atender uma chamada:
    • Lift the handset, or press the Speaker button, or press the flashing line appearance button.
  3. Finalizando uma chamada:
    • Replace the handset, or press the Speaker button again if using speakerphone, or press the "End Call" softkey.
  4. Colocar uma chamada em espera:
    • During an active call, press the "Hold" button. The line appearance LED will flash.
    • To retrieve the call, press the flashing line appearance button.
  5. Transferindo uma chamada:
    • During an active call, press the "Transfer" button. The current call is put on hold.
    • Dial the number of the party to whom you wish to transfer the call.
    • Wait for the party to answer (consulted transfer) or press "Transfer" again to complete the transfer (blind transfer).
  6. Iniciando uma teleconferência:
    • During an active call, press the "Conference" button. The current call is put on hold.
    • Disque o número do terceiro.
    • Once the third party answers, press the "Conference" button again to join all parties.

4. Manutenção

Proper maintenance ensures the longevity and optimal performance of your Avaya 1616 IP Telephone.

4.1 Limpeza

  • Use um pano macio e levementeamp cloth to clean the exterior surfaces of the phone.
  • Avoid using abrasive cleaners, solvents, or strong chemicals, as these can damage the finish and electronic components.
  • Do not spray cleaning liquids directly onto the phone. Apply to the cloth first.
  • Ensure the phone is disconnected from power before cleaning.

4.2 Cuidados Gerais

  • Mantenha o telefone longe de calor excessivo, luz solar direta e umidade.
  • Evite deixar o telefone cair ou submetê-lo a impactos fortes.
  • Certifique-se de que os cabos não estejam presos ou tensionados.

5. Solução De Problemas

This section provides solutions to common issues you might encounter with your Avaya 1616 IP Telephone.

ProblemaPossível causaSolução
O telefone não liga.Sem alimentação elétrica ou conexão defeituosa.
  • Check if the Ethernet cable is securely connected and if your network supports PoE.
  • If using a local power adapter, ensure it is correctly plugged into the phone and a working electrical outlet.
  • Verify the power adapter is functional (if applicable).
Não esta dando sinal.Network connectivity issue or service problem.
  • Verifique a conexão do cabo Ethernet.
  • Ensure your network is active and the phone has an IP address.
  • Contact your system administrator or VoIP service provider.
Não consigo fazer nem receber chamadas.Network configuration, service issue, or phone registration problem.
  • Verifique a conectividade da rede.
  • Reinicie o telefone desconectando e reconectando a alimentação.
  • Confirm with your system administrator that the phone is properly registered on the VoIP system.
Qualidade de áudio ruim.Network congestion, faulty cable, or handset issue.
  • Check the handset cord for damage and ensure it is securely connected.
  • Ensure your network has sufficient bandwidth for VoIP traffic.
  • Tente usar o viva-voz para determinar se o problema está no aparelho.

If the problem persists after attempting these solutions, please contact your IT department or Avaya support for further assistance.

6. Especificações

Key technical specifications for the Avaya 1616 IP Telephone (700450190).

RecursoDetalhe
Número do modelo700450190
Line Appearances16 with dual LEDs
Viva-vozHigh-quality 2-way
Opções de montagemDesk or wall mountable (with optional adapter)
Portas EthernetDual (for phone and collocated PC w/VLAN separation)
Fonte de energia802.3af Power over Ethernet (PoE) or optional 5V local power supply
Tipo de discadorTeclado único
Tipo de sistema de atendimentoDigital
Dispositivos compatíveisComputers, Telephone Networks, VoIP Services
Capacidade de chamada em conferênciaBásico
Operação MultilinhasOperação com múltiplas linhas
Identificador de chamadasSim
CorPreto
Dimensões do produto9.8 x 7.9 x 2.8 polegadas (aproximadamente)
Dimensões da embalagem16.8 x 10 x 3.3 polegadas
Peso2.9 libras (peso da embalagem)

7. Informações de garantia

This Avaya 1616 IP Telephone (700450190) is typically offered with a Garantia limitada de 90 dias. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the warranty documentation provided at the time of purchase or contact your vendor.

Note: As a renewed product, warranty terms may vary from new products. Always confirm warranty details with your supplier.

8. Suporte

For technical assistance, further troubleshooting, or inquiries regarding your Avaya 1616 IP Telephone, please contact your system administrator or the vendor from whom you purchased the device. Avaya's official support channels can also provide resources and documentation for their products.

For general information about Avaya products, you may visit the official Avaya website.

Avaya 1616 IP Telephone User Manual | © 2023 All rights reserved.

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