SECULINK C17-2MP
SECUEYE C17-2MP Dome Camera User Manual
Model: C17-2MP | Brand: SECULINK
Introdução
This manual provides comprehensive instructions for the installation, operation, and maintenance of your SECUEYE C17-2MP Dome Camera. This advanced security camera is designed for outdoor use, offering high-definition video, intelligent features, and robust weather resistance to ensure reliable surveillance.
Produto acimaview
The SECUEYE C17-2MP Dome Camera is a versatile security solution featuring:
- Full HD 2MP: Produces brilliant 1080P video with crystal clear image quality. Advanced color night vision (premium LEDs and smart IR-Cut filter) ensures visibility up to 100ft (30m) even at night.
- Panorâmica/inclinação/zoom: Oferece uma ampla variedade viewing angle with horizontal 335-degree and vertical 90-degree rotation, plus 10x digital zoom. Easily controlled via the mobile app to view more details or a larger area.
- Floodlight and Sound Alarm: Built-in spotlights activate upon motion detection at night, complemented by a security siren for deterrence. Advanced human detection reduces false positives from moving cars or leaves.
- Rastreamento automático: Intelligently detects and tracks moving objects, automatically adjusting PTZ functions to follow them. Records tracking routes to a TF card and sends real-time alerts to your mobile phone.
- WiFi de banda dupla: Supports both 2.4 GHz and 5 GHz WiFi for optimal network performance. 2.4 GHz offers wider range, while 5 GHz ensures less interference, providing a high-speed and stable connection.
Conteúdo da embalagem
Verifique se todos os itens estão presentes no seu pacote:
- SECUEYE C17-2MP Dome Camera
- Carregador
- Parafusos e âncoras de montagem
- Manual do usuário (este documento)
Guia de configuração
1. Instalação Física
The camera is designed for wall mounting. Choose a location that provides optimal viewing coverage and is within range of your Wi-Fi network and a power outlet.

Image: The SECUEYE C17-2MP Dome Camera with its dual antennas, designed for wall mounting. A smartphone screen next to it shows the camera's live feed and 2.4G/5G Wi-Fi options.
- Prepare a superfície de montagem: Ensure the surface is stable and can support the camera's weight.
- Marcar furos de perfuração: Use the mounting template (if included) or the camera base to mark the positions for drilling.
- Furos de perfuração: Faça furos-guia e insira buchas de parede, se necessário.
- Proteja a câmera: Fixe a base da câmera na parede usando os parafusos fornecidos.
- Conecte a energia: Plug the charger into the camera's power port and then into a power outlet.
2. Conexão de rede
The camera supports dual-band Wi-Fi (2.4 GHz and 5 GHz) for flexible connectivity.

Image: A visual representation of the camera's dual-band Wi-Fi capability, indicating support for both 2.4GHz and 5GHz networks for optimal performance.
- Baixe o aplicativo: Procurar "SECUEYE" in your mobile device's app store (iOS or Android) and download the official application.
- Criar uma conta: Abra o aplicativo e siga as instruções na tela para registrar uma nova conta.
- Adicionar dispositivo: Tap the "+" icon or "Add Device" option in the app. Select your camera model.
- Conectar ao Wi-Fi: Follow the app's prompts to connect the camera to your Wi-Fi network. This typically involves scanning a QR code displayed on your phone with the camera or entering Wi-Fi credentials.
- Aguarde a conexão: The camera will indicate a successful connection (e.g., a voice prompt or LED indicator change).
Operando sua câmera
1. Viver View e controle PTZ
Access the live video feed and control the camera's pan, tilt, and zoom functions directly from the SECUEYE mobile app.

Imagem: Um smartphone exibindo a transmissão ao vivo view from the camera, with on-screen controls for panning (left/right arrows) and tilting (up/down arrows) the camera's view.
Panorâmica/Inclinação: Deslize o dedo pela tela ao vivo view screen in the app to rotate the camera horizontally (335°) and vertically (90°).
Zoom digital: Pinch to zoom in or out on the live view to get a closer look at details (up to 10x digital zoom).
2. Automatic Tracking
Enable automatic tracking to have the camera follow detected moving objects within its field of view.

Image: Two individuals in a backyard, with red boxes indicating the camera's human movement tracking capability, showing it can follow subjects.
When activated, the camera will automatically adjust its pan and tilt to keep the detected object centered in the frame. Tracking routes are recorded to the TF card, and alerts are sent to your mobile phone.
3. Detecção e alertas humanos
The camera utilizes advanced AI to distinguish human motion from other movements, reducing false alarms.

Image: An illustration of the AI Humanoid Detection feature, showing a person highlighted in red within the camera's view, with an alarm bell icon indicating an alert.
Configure alert settings in the app to receive instant notifications on your mobile device when human activity is detected. You can customize alarm time periods and sensitivity.
4. Visão noturna
The camera offers both infrared (IR) and full-color night vision modes for clear monitoring in low-light conditions.

Image: A three-panel comparison showing the camera's night vision capabilities: Infrared Light (monochrome), White Light (illuminated), and Full Color Night (with ambient light and floodlight activation).
Visão nocturna do IR: Provides clear black-and-white video up to 100ft (30m) in complete darkness.
Visão noturna colorida: Activates built-in spotlights upon motion detection at night to provide full-color video.
5. Áudio bidirecional
Comunique-se com visitantes ou dissuada intrusos usando o microfone e o alto-falante integrados da câmera.

Image: A graphic illustrating the two-way audio feature, showing a person at a door with a package and speech bubbles indicating communication with the camera user.
Tap the microphone icon in the app to speak, and listen through the speaker.
6. Opções de armazenamento
A câmera suporta armazenamento local e em nuvem para gravações de alimentos.tage.

Image: Icons representing memory card (TF card) and cloud storage options, indicating flexible recording solutions for the camera.
Armazenamento do cartão TF: Insert a Micro SD card (up to 256GB, sold separately) into the designated slot on the camera for continuous or event-based recording.
Armazenamento em nuvem: Subscribe to the optional cloud storage service (sold separately) for secure, off-site backup of your video footage.
7. Compartilhamento de dispositivo
Share access to your camera's live feed and recordings with family members or trusted individuals through the SECUEYE app.

Image: A graphic showing a smartphone screen with multiple camera feeds, surrounded by user profile icons, illustrating the device sharing capability.
Navigate to the sharing settings in the app and invite others to view sua câmera.
Manutenção
1. Limpeza
Regularly clean the camera lens and housing to ensure optimal image clarity and performance. Use a soft, damp pano. Não use produtos químicos agressivos ou produtos de limpeza abrasivos.
2. Atualizações de firmware
Periodically check the SECUEYE app for available firmware updates. Keeping your camera's firmware up-to-date ensures the latest features, security enhancements, and bug fixes.
3. Proteção contra intempéries
The camera is IP65 waterproof, designed to withstand various weather conditions.

Image: The camera shown in a rainy outdoor environment, with icons indicating its waterproof, cold-proof, and sunscreen properties, highlighting its IP65 weather resistance.
While robust, avoid directing high-pressure water jets directly at the camera.
Solução de problemas
| Emitir | Possível causa | Solução |
|---|---|---|
| A câmera não consegue se conectar ao Wi-Fi. | Incorrect Wi-Fi password; camera too far from router; router not dual-band compatible or 5GHz only selected. | Verify Wi-Fi password. Move camera closer to router. Ensure router supports 2.4GHz or select 2.4GHz band during setup. Reset camera and try again. |
| Má qualidade de imagem. | Lente suja; baixa largura de banda da rede; iluminação insuficiente. | Clean the camera lens. Ensure stable Wi-Fi connection. Activate color night vision or add external lighting if needed. |
| Alarmes falsos frequentes. | Sensitivity too high; non-human motion triggering alerts (e.g., pets, trees). | Adjust motion detection sensitivity in the app. Utilize human detection feature to filter out irrelevant motion. |
| No recording to TF card. | TF card full or corrupted; incorrect recording settings. | Format or replace the TF card. Check recording schedule and settings in the app. |
Especificações técnicas
| Recurso | Especificação |
|---|---|
| Modelo | C17-2MP |
| Resolução | 2MP (1920x1080p Max) |
| Faixa de Pan/Tilt | Horizontal 335°, Vertical 90° |
| Zoom Digital | 10x |
| Alcance de visão noturna | Até 100 pés (30 m) |
| Conectividade | Dual-Band Wi-Fi (2.4GHz/5GHz), Wired Ethernet |
| Opções de armazenamento | Cartão Micro SD (até 256 GB), armazenamento em nuvem |
| Resistência à água | IP65 |
| Fonte de energia | Corrente contínua 12 V |
| Temperatura de operação | -10 ° C a + 50 ° C (14 ° F a 122 ° F) |
| Compatibilidade de aplicativos | SECUEYE (iOS, Android) |
Garantia e Suporte
For warranty information and technical support, please refer to the official SECULINK webou entre em contato diretamente com o serviço de atendimento ao cliente. Guarde o comprovante de compra para eventuais solicitações de garantia.
Fabricante: SECULINK
Website: Visit the SECULINK Store on Amazon
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