1. Introdução
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Whirlpool 265L 2 Star Frost-Free Double Door Refrigerator, model WP REF NEO DF278 PRMATHENA STL2S TL2213. Please read these instructions carefully before using the appliance and retain them for future reference.
Key features of this refrigerator include a 265-liter capacity, frost-free operation, and a double-door configuration. It incorporates a Digital Inverter Compressor for energy-efficient performance and reduced noise. The Twin Cooling Plus system helps maintain optimal humidity levels for extended food freshness. Additional features include Stabilizer Free Operation, a Door Alarm, a Deodorizing Filter, and a Movable Ice Maker.

Imagem 1: Frente view of the Whirlpool 265L Double Door Refrigerator with both doors open, revealing the interior layout of the freezer and fresh food sections.
2. Configuração e instalação
2.1 Desembalagem
- Remova todos os materiais de embalagem, incluindo fita adesiva e películas protetoras.
- Inspect the refrigerator for any damage incurred during transit. Report any damage to your retailer immediately.
2.2 Posicionamento
- Place the refrigerator on a firm, level surface to prevent vibrations and ensure proper door alignment.
- Ensure adequate ventilation by leaving sufficient clearance around the sides, back, and top of the appliance. Refer to the specifications for recommended clearances.
- Avoid placing the refrigerator in direct sunlight or near heat sources such as stoves, heaters, or radiators.
- The appliance dimensions are 61D x 68W x 175H Centimeters. Ensure sufficient space for door opening.
2.3 Limpeza Inicial
- Before first use, clean the interior and exterior of the refrigerator with a soft cloth dampened with a mild detergent solution. Wipe dry thoroughly.
2.4 Conexão de Energia
- Connect the refrigerator to a dedicated 230 Volts AC power outlet. The power plug type is Type D.
- Allow the refrigerator to stand upright for at least 2-4 hours before plugging it in. This allows the compressor oils to settle, preventing potential damage.
- The Stabilizer Free Operation feature protects the refrigerator from power fluctuations within a specified range.
2.5 Primeiro uso
- After plugging in, set the desired temperature.
- Allow the refrigerator to operate for several hours (approximately 4-6 hours) to reach its optimal cooling temperature before loading food items.
3. Instruções de operação
3.1 Controle de temperatura
- The refrigerator features adjustable temperature control. Locate the temperature control dial or panel inside the fresh food compartment.
- Adjust the setting according to your cooling needs. A lower number typically indicates warmer temperatures, while a higher number indicates colder temperatures.
3.2 Armazenamento de Alimentos
- Twin Cooling Plus: This system maintains a high humidity level in the fresh food compartment, helping perishable items stay fresh for longer.
- Filtro Desodorizante: The built-in natural fiber deodorizing filter continuously circulates air through activated carbon to eliminate strong odors and preserve food flavor.
- The refrigerator is equipped with 4 shelves for organized storage.

Imagem 2: Interior view of the Whirlpool 265L Double Door Refrigerator, highlighting the arrangement of shelves, drawers, and door storage bins in both compartments.
3.3 Movable Ice Maker
- To dispense ice, simply twist the mechanism of the Movable Ice Maker located in the freezer compartment.
- The ice maker can be easily removed to create additional freezer space when not needed.
Alarme de 3.4 portas
- If a refrigerator door is left open for more than 2 minutes, an audible alarm will sound.
- Close the door promptly to silence the alarm and minimize cold air loss.
3.5 Convertible Freezer
- This model features a convertible freezer, allowing for flexible storage options. Refer to the appliance's internal controls for specific instructions on converting the freezer compartment.
4. Manutenção
4.1 Limpeza
- Interior: Limpe o interior regularmente com uma solução de detergente neutro e água morna. Enxágue com água limpa e seque bem. Evite produtos de limpeza abrasivos ou solventes.
- Exterior: Limpe as superfícies exteriores com um pano macio, damp pano. Para manchas difíceis, use um detergente suave.
- Vedações de porta: Clean door gaskets regularly to ensure a tight seal. A dirty or sticky gasket can prevent the door from closing properly.
4.2 Descongelamento
- This refrigerator features an automatic frost-free defrost system. Manual defrosting is not required.
4.3 Deodorizing Filter
- The built-in deodorizing filter requires no special maintenance or replacement under normal usage conditions.
4.4 Dicas para Economizar Energia
- Keep refrigerator doors closed as much as possible and avoid opening them unnecessarily.
- Não sobrecarregue o refrigerador, pois isso pode impedir a circulação de ar.
- Deixe os alimentos quentes esfriarem até a temperatura ambiente antes de colocá-los na geladeira.
5. Solução De Problemas
Antes de contatar o serviço de assistência técnica, verifiqueview Os seguintes problemas comuns e suas soluções:
- Geladeira não está refrigerando:
- Verifique se o cabo de alimentação está conectado firmemente à tomada.
- Verify that the temperature control is set correctly.
- Ensure the doors are fully closed and the seals are intact.
- Verifique se o disjuntor disparou.
- Barulho excessivo:
- Ensure the refrigerator is level. Adjust leveling feet if necessary.
- Check for items inside or on top of the refrigerator that may be vibrating.
- Normal operating sounds include compressor hum, fan noise, and refrigerant flow.
- Vazamento de água:
- Check if the drain pan at the back of the refrigerator is properly positioned.
- Ensure the door seals are clean and not obstructed, preventing condensation from dripping.
- Door alarm constantly sounding:
- Confirm that both refrigerator doors are completely closed.
- Verifique se há alguma obstrução que impeça a porta de fechar completamente.
6. Especificações
| Recurso | Especificação |
|---|---|
| Nome do modelo | WP REF NEO DF278 PRMATHENA STL2S |
| Número do modelo | WP REF NEO DF278 PRMATHENA STL2S TL2213 |
| Marca | Hidromassagem |
| Dimensões do produto (P x L x A) | 61 cm de profundidade x 68 cm de largura x 175 cm de altura |
| Capacidade | 265 litros |
| Configuração | Porta dupla |
| Cor | Cinza |
| Tipo de sistema de degelo | Automático (sem gelo) |
| Volumetage | 230 Volts |
| Fator de forma | Conversível |
| Método de resfriamento | Compressor |
| Tipo de inversor | Has Inverter |
| Número de prateleiras | 4 |
| Controle de temperatura ajustável | Sim |
| Tipo de plugue de alimentação | Tipo D |
| Orientação da porta | Certo |
| Tipo de compressor | Reciprocando |
| Has Convertible Freezer | Sim |
| Peso do item | 56 quilos |
| Consumo anual de energia | 1650 Watts |
| Classificação por estrelas BEE | 3 Estrela |
| Componentes incluídos | Pocket Clips |
7. Garantia e Suporte
7.1 Informações de garantia
This Whirlpool refrigerator comes with a 10-year warranty. Please refer to your warranty card or purchase documentation for specific terms and conditions, including coverage details and duration.
7.2 Suporte do Fabricante
For technical assistance, service requests, or further inquiries, please contact Whirlpool customer support. You can find contact information on the official Whirlpool website ou na documentação do produto.
Fabricante: Whirlpool
Manufacturer Contact Information: Whirlpool
Para obter recursos adicionais e informações sobre o produto, visite o site oficial. Loja Whirlpool.