GN HEARING TV Streamer +

Resound TV Streamer+ User Manual

Model: TV Streamer +

1. Introdução

The Resound TV Streamer+ is an innovative device designed to enhance your television viewing experience by wirelessly transmitting audio directly to your compatible Resound Nexia hearing aids. This allows for exceptional voice clarity and personalized volume control, ensuring you can fully enjoy your favorite programs and movies.

Os principais recursos incluem:

  • Only compatible with Resound Nexia hearing aids.
  • Instant voice clarity for better understanding.
  • Auracast compatibility for improved sound quality.
  • Audio streaming up to 7 meters away.
  • Wireless audio streaming from TV to compatible hearing aids.
Resound TV Streamer+ device

Image 1: The Resound TV Streamer+ device, a compact black unit with a plus sign button and an indicator light on the front.

Resound TV Streamer+ packaging

Image 2: The Resound TV Streamer+ packaging, showing the device on a white background with "TV-Streamer+" text.

2. Configuração

Follow these steps to set up your Resound TV Streamer+:

  1. Desembale o dispositivo: Carefully remove the TV Streamer+ and all accessories from its packaging.
  2. Conectar à energia: Plug the power adapter into the TV Streamer+ and then into a wall outlet. The indicator light on the device should illuminate.
  3. Connect to TV Audio Output:
    • Optical Cable (Recommended): Connect one end of the optical cable to the optical audio output port on your TV and the other end to the optical input port on the TV Streamer+.
    • RCA Cables (if optical is not available): Connect the red and white RCA cables to the corresponding audio output ports on your TV and the other ends to the RCA input ports on the TV Streamer+.
  4. Compatível com aparelhos auditivos:
    • Ensure your Resound Nexia hearing aids are turned on and within range (within 7 meters) of the TV Streamer+.
    • Press and hold the pairing button on the TV Streamer+ (refer to the device diagram for exact location, usually a small button on the back or side) until the indicator light starts blinking rapidly.
    • Open and close the battery doors of your hearing aids (or turn them off and on if rechargeable) to put them into pairing mode.
    • The hearing aids should automatically connect to the TV Streamer+. The indicator light on the streamer will turn solid blue or green when connected.
  5. Conexão de teste: Play audio on your TV and confirm that the sound is streaming to your hearing aids. Adjust the TV volume as needed.

3. Instruções de operação

Once connected, the Resound TV Streamer+ provides a seamless audio experience:

  • Automatic Streaming: When the TV Streamer+ is on and connected to your TV, and your hearing aids are within range, audio will automatically stream to your hearing aids.
  • Controle de volume: You can adjust the volume of the streamed audio directly through your hearing aid controls or via the Resound Smart 3D app on your smartphone. The TV's volume control will typically not affect the streamed audio volume to your hearing aids.
  • Switching Programs: If you wish to switch between streamed audio and your hearing aids' regular microphone input, you can usually do so via your hearing aid program button or the Resound Smart 3D app.
  • Auracast Compatibility: The device leverages Auracast technology for enhanced sound quality and a stable wireless connection, allowing for a richer audio experience.

4. Manutenção

To ensure the longevity and optimal performance of your Resound TV Streamer+, follow these maintenance guidelines:

  • Limpeza: Wipe the device regularly with a soft, dry cloth. Do not use liquid cleaners, sprays, or abrasive materials.
  • Armazenar: Guarde o dispositivo em local fresco e seco, longe da luz solar direta e de temperaturas extremas.
  • Evite umidade: Mantenha o dispositivo longe de água e alta umidade.
  • Manuseie com cuidado: Evite deixar cair o dispositivo ou submetê-lo a impactos fortes.

5. Solução De Problemas

If you encounter issues with your Resound TV Streamer+, try the following solutions:

ProblemaPossível causaSolução
No audio streaming to hearing aids.
  • Dispositivo não ligado.
  • Cabos não conectados corretamente.
  • Hearing aids not paired or out of range.
  • Configurações de saída de áudio da TV incorretas.
  • Check power connection and indicator light.
  • Certifique-se de que todos os cabos de áudio estejam conectados firmemente.
  • Re-pair hearing aids (see Setup section). Ensure hearing aids are within 7 meters.
  • Check your TV's audio output settings (e.g., ensure optical/RCA output is enabled).
Qualidade de áudio ruim.
  • Interferência.
  • Hearing aids too far from streamer.
  • Move the streamer away from other electronic devices that might cause interference.
  • Ensure hearing aids are within the optimal range (up to 7 meters).
Cannot pair hearing aids.
  • Hearing aids not in pairing mode.
  • Procedimento de emparelhamento incorreto.
  • Incompatible hearing aids.
  • Ensure hearing aids are turned off and on (or battery doors opened/closed) to enter pairing mode.
  • Follow the pairing steps precisely (see Setup section).
  • Verify that your hearing aids are Resound Nexia models, as this streamer is only compatible with them.

Se o problema persistir, entre em contato com o suporte ao cliente.

6. Especificações

RecursoDetalhe
MarcaGN HEARING
FabricanteGN HEARING
Nome do modeloTV Streamer +
Número da peça22926500
Tecnologia de ConectividadeBluetooth
Fator de formaBastão de TV
CorCinza carvão
Codec de vídeoH.264, H.265/HEVC
Número global de item comercial (GTIN)05708296321216
Primeira data disponível2 de julho de 2024

7. Garantia e Suporte

For warranty information, please refer to the documentation included with your purchase or contact your point of sale. GN HEARING provides support for its products.

If you require technical assistance, have questions about your device, or need to report a problem, please contact GN HEARING customer support through their official website ou as informações de contato fornecidas com o seu produto.

Please have your model name (TV Streamer +) and part number (22926500) ready when contacting support.

© 2024 GN HEARING. All rights reserved.

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