AXENT Manuals & User Guides

AXENT is a global manufacturer of sanitary technology and a leading brand in the era of intelligent bathrooms. Founded in Switzerland, AXENT combines Swiss engineering precision with cutting-edge design to create products that revolutionize personal hygiene. The brand's flagship products include the AXENT.ONE and NOVIA intelligent shower toilets, which integrate bidet functionality directly into sleek, tankless ceramic designs.

Beyond shower toilets, AXENT offers a comprehensive range of bathroom fixtures including bathtubs, washbasins, and smart control systems. Their products are designed with a philosophy of simplicity, sustainability, and intuitive user experiences. AXENT continues to innovate in water conservation and hygiene technology, providing sophisticated solutions for modern living spaces.

• What does the red night light on my AXENT shower toilet mean?

  A flashing red night light typically indicates that the limestone protection logic has been triggered and the unit needs to be descaled. You should perform the descaling program as outlined in your user manual.

• How do I reset my AXENT shower toilet?

  To perform a system reset, enter the settings mode on your remote control or control panel, then press and hold the reset button (often indicated by a specific icon) for approximately three seconds until the light flashes, restoring factory defaults.

• How do I contact AXENT customer support?

  For assistance in the US, you can contact AXENT Switzerland at +1 949-250-4576 or visit their official webpágina de suporte do site.

• How do I descale my AXENT intelligent toilet?

  Mix approximately 125 ml of liquid descaler (e.g., Durgol) with 75 ml of water. Pour the solution into the designated opening while in the descaling mode (activated via settings). The program runs for about 6 minutes and rinses automatically upon completion.