Cafection manufacturers advanced bean-to-cup coffee machines and brewers for office and commercial use, featuring sustainable designs and connected technology.
Café is a leading North American manufacturer of premium bean-to-cup coffee machines, specializing in providing high-quality coffee solutions for office environments and commercial spaces. Since its acquisition by the Evoca Group, Cafection has strengthened its position in the industry by combining robust brewing technology with modern connectivity, including the Sophia remote management platform.
Their product lineup, which includes the popular Bis e Total 1 series, is known for its reliability, eco-friendly filter paper systems, and intuitive touchscreen interfaces. Headquartered in Canada, Cafection designs its brewers to deliver fresh, barista-style coffee while minimizing environmental impact through biodegradable supplies and energy-saving features. The brand focuses on the 'Office Coffee Service' (OCS) market, offering machines that are easy to maintain and capable of handling high-volume usage with minimal downtime.
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To access Service Mode, typically tap the three corners of the screen in sequence. You will then be prompted to enter a PIN. The default PIN is often 5657.
Access Service Mode using your PIN. Open the brewer door and remove the brew group protective panel. Remove the old roll, install the new one, and feed the paper under the guide brackets and brew chamber. Confirm the replacement on the touchscreen when prompted.
Daily maintenance includes emptying the waste bin, verifying filter paper levels, rinsing the drip tray and grill, and wiping down the exterior surfaces and touchscreen with a non-abrasive cleaner. Do not use soap inside the brewer.
Place a container (at least 16 oz) under the spout. Enter Service Mode (PIN 5657), select the option to perform an auto rinse, and wait for the hot water cycle to complete before emptying the container.