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Digital Dream Labs Manuals & User Guides

Digital Dream Labs (DDL) is an ed-tech and robotics company known for AI-powered consumer robots like Vector and Cozmo, as well as gaming platforms like Overdrive and Puzzlets.

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Digital Dream Labs (DDL) is a technology company specializing in consumer robotics and educational gaming. Based in Pittsburgh, PA, DDL focuses on developing AI-powered companions and interactive learning tools. The company is perhaps best known for acquiring and revitalizing the popular robot lines formerly owned by Anki, including the autonomous home robot Vector and the educational robot Cozmo. DDL also maintains the Overdrive racing system and Puzzlets educational games. Their products combine hardware and software to create immersive experiences that bridge the digital and physical worlds for users of all ages.

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Digital Dream Labs support FAQ

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  • How do I contact Digital Dream Labs support?

    You can reach customer support via their knowledge base at support.digitaldreamlabs.com or by emailing support@digitaldreamlabs.com.

  • Is the Vector robot battery replaceable?

    No, Vector has a built-in lithium polymer battery. Attempting to remove it will void the warranty. Batteries in the Cube accessories, however, are user-replaceable 1.5V N-type batteries.

  • What are the operating temperature limits for Vector?

    Vector is designed to operate between 5°C and 30°C (41°F to 86°F). Using the robot in extreme heat or cold can affect battery life and performance.

  • Where can I find compliance and regulatory information?

    Regulatory information and EU declarations of conformity can be found at ddl.io/compliance.