Elo Accutouch E603162 1715L 17-Inch Touchscreen LCD Monitor User Manual

1. Introdução

The Elo 1715L touchmonitor is engineered to provide a reliable and cost-effective touch solution for various applications, including retail Point of Sale (POS) and hospitality environments. This 17-inch LCD monitor integrates Elo's AccuTouch five-wire resistive technology, allowing for touch input using fingers, gloved hands, credit cards, or a stylus. It features a dual serial/USB interface, a removable base, and side-mounted controls with a lockout function for enhanced security and usability. The display is factory-sealed to protect against dirt, dust, and liquids, ensuring durable operation in demanding settings.

2. O que está na caixa

Verifique se todos os seguintes itens estão incluídos na embalagem do seu produto:

• Elo 17-inch Touchscreen LCD Monitor
• Cabo VGA
• Cabo Serial
• Cabo USB
• Cabo de alimentação
• Quick Installation Guide (may vary)
• Driver CD (may vary)

Image 2.1: Contents of the Elo 1715L monitor box, showing the monitor, various cables (VGA, RS-232, USB, power), and documentation.

3. Instruções de configuração

3.1 Desembalagem e Colocação

1. Retire cuidadosamente o monitor e todos os acessórios da embalagem.
2. Place the monitor on a stable, flat surface. Ensure adequate ventilation around the unit.
3. Adjust the monitor's tilt for optimal viewconforto.

3.2 Conectando o Monitor

1. Conexão de vídeo: Connect one end of the VGA cable to the VGA port on the monitor and the other end to the VGA output port on your computer.
2. Touch Interface Connection: Connect the USB cable from the monitor's USB port to an available USB port on your computer. Alternatively, if using the serial interface, connect the serial cable from the monitor's serial port to an available serial port on your computer.
3. Conexão de energia: Conecte o cabo de alimentação à entrada de energia do monitor e, em seguida, ligue a outra extremidade a uma tomada elétrica aterrada.

Imagem 3.1: Traseira view of the monitor displaying the various connection ports for power, USB, serial, and VGA cables.

3.3 Instalação do driver

1. After connecting the monitor, power on your computer and the monitor.
2. For optimal touchscreen functionality, install the appropriate drivers. These are typically found on the included driver CD or can be downloaded from the official Elo weblocal (www.elotouch.com).
3. Siga as instruções na tela para concluir a instalação do driver. Pode ser necessário reiniciar o sistema.
4. Calibração: After driver installation, perform touchscreen calibration through the Elo control panel or your operating system's tablet PC settings to ensure accurate touch response.

4. Instruções de operação

4.1 Basic Touchscreen Operation

• Tocar: Lightly touch the screen with your finger, stylus, or other approved object to select items or activate functions.
• Arrastar: Touch and hold an item, then move your finger across the screen to drag it.
• Clique com o botão direito: Depending on your operating system and driver settings, a long press or a specific gesture may emulate a right-click. Refer to your driver software for configuration.

4.2 Controles de Exibição na Tela (OSD)

The monitor features controls located on the side for adjusting display settings. These controls allow you to navigate the OSD menu.

Imagem 4.1: Lateral view of the monitor highlighting the physical control buttons for OSD adjustments.

1. Acessando o OSD: Press the Menu button (usually indicated by an icon) to open the OSD menu.
2. Navegação: Use the Up/Down or Plus/Minus buttons to navigate through menu options.
3. Selection/Adjustment: Press the Select or Menu button again to choose an option or adjust a setting.
4. Saída: Use the Exit button or navigate to the 'Exit' option in the menu to close the OSD.
5. Função de bloqueio: The OSD controls include a lockout function to prevent accidental changes. Refer to the full user manual or Elo's support website for instructions on enabling/disabling this feature.

4.3 Optional Magnetic Stripe Reader (MSR)

If your 1715L monitor is equipped with the optional 3-track Magnetic Stripe Reader (MSR), it can be easily installed by the user. The MSR is programmable to either HID or Keyboard Emulation (USB only). Refer to the MSR installation guide for detailed instructions on attachment and software configuration.

5. Manutenção

5.1 Limpando o Monitor

• Desligue sempre o monitor da tomada antes de o limpar.
• Use um pano macio e sem fiapos levemente dampened with a mild, non-abrasive glass cleaner or water.
• Do not spray cleaning solutions directly onto the screen or into any openings.
• Evite usar produtos químicos agressivos, esponjas abrasivas ou solventes.

5.2 Cuidados Gerais

• Mantenha o monitor longe da luz solar direta, calor excessivo e umidade.
• Garanta ventilação adequada para evitar superaquecimento.
• Evite colocar objetos pesados ​​sobre o monitor ou seus cabos.

6. Solução De Problemas

• Nenhuma exibição:
  • Certifique-se de que o cabo de alimentação esteja firmemente conectado tanto ao monitor quanto à tomada elétrica.
  • Verifique se o cabo de vídeo (VGA) está conectado corretamente tanto ao monitor quanto ao computador.
  • Check if the monitor is powered on (power indicator light).
  • Confirm the computer is powered on and outputting a video signal.
• A tela sensível ao toque não responde:
  • Ensure the USB or serial touch cable is securely connected to both the monitor and the computer.
  • Verify that the correct touchscreen drivers are installed. Reinstall drivers if necessary.
  • Perform touchscreen calibration through the Elo control panel.
  • Reinicie o computador.
• Inaccurate Touch Response:
  • Recalibrate the touchscreen.
  • Ensure the screen surface is clean and free of obstructions.
• Screen Flickering or Distorted Image:
  • Check the video cable for loose connections or damage.
  • Ajuste a resolução e a taxa de atualização da tela do seu computador para corresponder às especificações do monitor.
  • Use the OSD menu to perform an auto-adjust function if available.
• Black Screen on Corner (as reported in reviews):
  • This may indicate a hardware issue. Contact Elo support for assistance.

7. Especificações

8. Garantia e Suporte

For detailed warranty information, technical support, and service inquiries, please refer to the documentation included with your product or visit the official Elo Touch Solutions website.

Soluções Elo Touch Website: www.elotouch.com

Please have your model number (E603162) and serial number ready when contacting support.