Jabra 180-09

Jabra Link 180 180-09 Instruction Manual

Dual Connectivity Switch for Desk Phones and Softphones

Introdução

The Jabra Link 180 is a versatile switch designed to facilitate a seamless transition from traditional desk phone telephony to Unified Communications (UC) environments. It allows users to connect a single Jabra Quick Disconnect (QD) headset to both a desk phone and a computer (softphone), enabling easy switching between the two communication platforms. This device is ideal for offices and contact centers that utilize a combination of desk phones and PC-based telephony, maximizing operational efficiency without requiring new headset investments.

Conteúdo da embalagem

  • Jabra Link 180 Unit
  • Cabo USB (para conexão com o PC)
  • Telephone Cable (for desk phone connection)
  • Quick Disconnect (QD) Headset Port

Configurar

1. Conectando-se a um telefone fixo

  1. Locate the headset port on your desk phone. This is typically an RJ9 or 2.5mm/3.5mm jack.
  2. Connect one end of the provided telephone cable to the designated desk phone port on the Jabra Link 180.
  3. Connect the other end of the telephone cable to the headset port on your desk phone.

2. Connecting to a Computer (Softphone)

  1. Connect one end of the provided USB cable to the USB port on the Jabra Link 180.
  2. Conecte a outra extremidade do cabo USB a uma porta USB disponível no seu computador.
  3. Your computer should automatically detect the device and install the necessary drivers. For optimal performance and driver updates, it is recommended to install Jabra Direct or Jabra PC Suite from the official Jabra website.

3. Connecting a Jabra QD Headset

  1. Connect your Jabra Quick Disconnect (QD) headset to the QD port on the Jabra Link 180. Ensure a secure connection.
Jabra Link 180 unit with a switch and icons for computer and phone

Image: The Jabra Link 180 unit, a black adapter with a central switch. The switch can be moved between a computer icon (left) and a telephone icon (right), indicating its dual connectivity function. A cable extends from the bottom right.

Instruções de operação

Switching Between Desk Phone and Softphone

The Jabra Link 180 features a manual switch on its top surface, allowing you to select your desired audio source.

  • To use your headset with the telefone de mesa, slide the switch towards the ícone de telefone.
  • To use your headset with the computer (softphone), slide the switch towards the ícone do computador.

Fazendo e atendendo chamadas

  • Telefone de mesa: Ensure the switch is set to the telephone icon. Use your desk phone's controls to make or answer calls as you normally would with a headset.
  • Softphone: Ensure the switch is set to the computer icon. Use your softphone application (e.g., Skype, Microsoft Teams, Zoom) on your computer to make or answer calls. The Jabra Link 180 will function as your audio device.

Manutenção

  • Mantenha o dispositivo limpo, limpando-o com um pano macio e seco.
  • Evite expor o dispositivo a temperaturas extremas, umidade ou luz solar direta.
  • Não tente desmontar ou modificar o dispositivo, pois isso anulará a garantia.
  • Guarde o dispositivo em local seguro quando não estiver em uso para evitar danos.

Solução de problemas

ProblemaSolução
No audio from headset (desk phone)
  • Ensure the switch on the Jabra Link 180 is set to the telephone icon.
  • Verify that the telephone cable is securely connected to both the Link 180 and the desk phone's headset port.
  • Check your desk phone's settings to ensure the headset is enabled and volume is adjusted.
No audio from headset (softphone)
  • Ensure the switch on the Jabra Link 180 is set to the computer icon.
  • Verify the USB cable is securely connected to both the Link 180 and your computer.
  • Check your computer's sound settings and your softphone application's audio settings to ensure the Jabra Link 180 is selected as the default playback and recording device.
  • Update drivers using Jabra Direct/PC Suite or by uninstalling and replugging the device.
Buzzing noise during softphone calls
  • This can sometimes be resolved by updating the device drivers. Uninstall the current Link 180 driver from your computer, then unplug and replug the Link 180 to allow Windows to reinstall or update the driver.
  • Ensure no other audio devices are conflicting.
Dispositivo não reconhecido pelo computador
  • Tente conectar a uma porta USB diferente no seu computador.
  • Reinicie o seu computador.
  • Verifique se o cabo USB não está danificado.

Especificações

  • Modelo: Jabra Link 180 (180-09)
  • Conectividade: USB (for PC), RJ9/2.5mm/3.5mm (for Desk Phone, via included cable)
  • Compatibilidade com fone de ouvido: Any corded Jabra QD (Quick Disconnect) headset
  • Dimensões (C x L x A): 3.94 x 1.18 x 5.91 polegadas
  • Peso do item: 6.3 onças
  • Cor: Preto
  • Fabricante: Jabra

Garantia e Suporte

Jabra products are covered by a limited warranty. For detailed warranty information, product support, and frequently asked questions, please visit the official Jabra support website. You can also find updated drivers and software (like Jabra Direct) there to ensure optimal performance of your Jabra Link 180.

Suporte Jabra Website: www.jabra.com/support

Documentos relacionados - 180-09

Préview How to Set a Preferred Softphone in Jabra Direct for Jabra Engage 75 Mono
Learn how to select your preferred softphone application using Jabra Direct software with your Jabra Engage 75 Mono headset. Includes step-by-step instructions and visual guidance.
Préview Manual do Usuário do Jabra Link 950
Manual do usuário do Jabra Link 950, contendo instruções de configuração, conexão e uso para telefones fixos, softphones e computadores.
Préview Connecting Jabra Engage 45 SE to Cisco Desk Phone for Remote Call Control
Step-by-step guide on how to connect the Jabra Engage 45 SE wireless headset with Jabra Link 14201-43 to a Cisco desk phone for remote call control, including configuration details.
Préview Ficha técnica do headset profissional com fio Jabra Evolve 40
Informações detalhadas sobre o Jabra Evolve 40, um headset profissional com fio projetado para aumentar a produtividade. Esta ficha técnica detalha seus recursos, incluindo cancelamento passivo de ruído, controles de chamada intuitivos, configuração plug-and-play e conforto para uso prolongado, tornando-o ideal para ambientes corporativos.
Préview Connecting Jabra Engage 75 SE to Cisco Desk Phones with Remote Call Control
A guide on how to connect the Jabra Engage 75 SE convertible wireless headset to a Cisco desk phone using the Jabra Link 14201-16 EHS cable for remote call control. Includes troubleshooting tips for Cisco desk phone stability.
Préview Jabra Evolve2 65 USB-C MS Stereo: Como começar a usar um adaptador Bluetooth Jabra Link de substituição
Aprenda a configurar e parear um adaptador Bluetooth Jabra Link de substituição com seu dispositivo Jabra usando o Jabra Direct. Este guia aborda o Jabra Evolve2 65 e lista os produtos Jabra aplicáveis.