Avaya 6408D+ Definity PBX Phone User Manual

1. Introdução

This manual provides essential instructions for the setup, operation, and maintenance of your Avaya 6408D+ Definity PBX Phone. Please read this guide thoroughly to ensure proper use and to maximize the functionality of your device. This phone is designed for use with Avaya Definity and Avaya IP Office Phone Systems.

2. Produto acabadoview

The Avaya 6408D+ is a digital PBX phone featuring a 2-line by 24-character display and eight programmable call appearance/feature buttons. It includes a two-way speakerphone for hands-free communication.

Figure 1: Avaya 6408D+ Definity PBX Phone

Principais características:

• Mostrar: 2-line, 24-character tilt LCD display for time, date, and call information.
• Botões: Eight programmable call appearance/feature buttons.
• Viva voz: Integrated two-way speakerphone.
• Compatibilidade: Designed for Avaya Definity and Avaya IP Office Phone Systems.
• Teclado: Programmable keypad for customized functions.

3. Configuração

Follow these steps to set up your Avaya 6408D+ phone:

1. Descompacte: Remova cuidadosamente todos os componentes da embalagem.
2. Conectar aparelho: Plug the coiled cord from the handset into the designated port on the side of the phone base.
3. Connect Line Cord: Connect one end of the line cord to the port labeled 'LINE' or 'TELCO' on the back of the phone. Connect the other end to the wall jack provided by your PBX system.
4. Conexão de energia: The phone typically draws power directly from the PBX system via the line cord. No separate power adapter is usually required.
5. Posicionamento: Place the phone on a stable, flat surface. Adjust the display tilt for optimal viewing if applicable.

Observação: For initial system configuration or advanced setup, consult your system administrator or the Avaya Definity/IP Office system documentation.

4. Instruções de operação

4.1 Funções básicas de chamada

• Fazer uma chamada: Levante o monofone ou pressione o Palestrante botão. Disque o número desejado usando o teclado.
• Atender uma chamada: When the phone rings, lift the handset or press the flashing call appearance button, or press the Palestrante botão.
• Finalizando uma chamada: Substitua o aparelho ou pressione o Palestrante button again if in speakerphone mode.

4.2 Using Feature Buttons

The eight buttons adjacent to the display are programmable feature buttons. Their functions are determined by your PBX system configuration. Common functions include:

• Call Appearance: Used to make or receive calls on a specific line.
• Segurar: Coloca uma chamada ativa em espera.
• Transferência: Transfers an active call to another extension or external number.
• Conferência: Initiates a conference call (supports 2-way conferencing).
• Remarcação: Disca o último número chamado.
• Mudo: Silencia o seu microfone durante uma chamada.

Consult your system administrator for a list of programmed features on your specific phone.

4.3 Operação do viva-voz

Para usar o viva-voz, pressione o Palestrante button. The indicator light will illuminate. You can then speak and listen without lifting the handset. Press the Palestrante Pressione o botão novamente para encerrar a chamada ou mude para o fone levantando-o.

4.4 Informações de Exibição

The 2-line display shows various information, including:

• Hora e data atuais.
• Caller ID information (if available and configured by your PBX system).
• Call duration during an active call.
• Feature prompts and status messages.

5. Manutenção

To ensure the longevity and proper functioning of your Avaya 6408D+ phone, follow these simple maintenance guidelines:

• Limpeza: Use um pano macio e levementeamp cloth to clean the phone's exterior. Avoid abrasive cleaners, solvents, or excessive moisture. Do not spray cleaners directly onto the phone.
• Cuidados com a tela: Gently wipe the display with a soft, lint-free cloth. Avoid pressing hard on the display.
• Ambiente: Keep the phone away from direct sunlight, excessive heat, humidity, and dust.
• Gerenciamento de cabo: Ensure cords are not tangled or pinched, which can cause damage.

6. Solução De Problemas

If you encounter issues with your Avaya 6408D+ phone, try the following basic troubleshooting steps:

• Não esta dando sinal:
  • Check that the line cord is securely connected to both the phone and the wall jack.
  • Ensure the handset cord is properly connected.
  • If using a multi-line system, ensure the correct line appearance button is selected.
• Tela não funciona:
  • Verifique se todas as conexões estão seguras.
  • The display may require a slight tilt adjustment to be visible.
• Sem som no viva-voz:
  • Garantir o Palestrante botão está iluminado.
  • Check the volume settings on the phone.
• Botões sem resposta:
  • Disconnect the phone from the wall jack for a few seconds, then reconnect it. This can sometimes reset the device.

If these steps do not resolve the issue, please contact your system administrator or IT support for further assistance. Do not attempt to open or repair the phone yourself, as this may void any applicable warranty.

7. Especificações

8. Garantia e Suporte

Warranty information for the Avaya 6408D+ Definity PBX Phone is typically provided at the point of purchase or through your telecommunications service provider/system administrator. Please refer to your purchase documentation for specific warranty terms and conditions.

For technical support, advanced configuration, or service inquiries, please contact your organization's IT department or the authorized Avaya service provider responsible for your PBX system. Avaya's official website may also provide general support resources and documentation.