1. Produto acabadoview
The Bixolon SRP-350PLUSIIICOSG is a high-performance thermal receipt printer designed for various point-of-sale (POS) environments. It offers reliable and fast printing at 180dpi resolution, with versatile connectivity options including LAN, USB, and RS232. This manual provides essential information for setting up, operating, and maintaining your printer.
Figure 1: Bixolon SRP-350PLUSIIICOSG Thermal Receipt Printer (Dark Grey)
2. Configuração
2.1 Desembalagem e Configuração Inicial
Carefully remove the printer and all accessories from the packaging. Ensure all components, including the power supply unit (PSU), power cord, and a paper roll, are present.
2.2 Carregando papel
- Open the printer cover by pushing the lever on the side.
- Insert the thermal paper roll into the compartment, ensuring the paper feeds from the bottom and the leading edge is straight.
- Pull a small amount of paper past the cutter.
- Feche a tampa da impressora firmemente até ouvir um clique.
Video 1: Demonstrates the process of loading paper into a thermal receipt printer, including opening the cover, inserting the paper roll, and closing the cover.
2.3 Conectando a Impressora
Connect the power cord to the printer and a power outlet. Connect the printer to your computer or network using the appropriate cable (USB, LAN, or RS232) based on your setup requirements.
Video 2: Provides instructions on how to set up the printer via an Ethernet port and general installation steps.
2.4 Instalação do driver
Install the printer drivers from the provided CD or download them from the Bixolon support website. Follow the on-screen instructions to complete the installation. For network connections, ensure the printer's IP address is correctly configured.
Video 3: Demonstrates the driver installation process for the EOM-200 printer, which is similar for many thermal receipt printers.
3. Instruções de operação
3.1 Impressão de uma página de teste
After driver installation, it is recommended to print a test page to confirm proper setup. This can usually be done through your operating system's printer settings (e.g., Control Panel > Devices and Printers on Windows).
3.2 Using the Feed Button
O ALIMENTAR button on the printer allows you to manually advance the paper. Press it once to feed a small amount of paper, or press and hold to continuously feed paper.
4. Manutenção
4.1 Limpeza Geral
- Regularly clean the printer's exterior with a soft, damp pano.
- Use a soft brush or compressed air to remove dust and paper debris from the paper path and print head area.
- For optimal print quality, clean the thermal print head with an alcohol-based cleaning pen or swab.
4.2 Substituição de papel
Replace the paper roll as described in Section 2.2 when the paper low sensor indicates a need for a new roll or when the print quality deteriorates.
5. Solução De Problemas
5.1 Problemas comuns
- Impressora não responde: Check power connections, data cables, and ensure the printer is turned on. Verify driver installation and port settings.
- Má qualidade de impressão: Ensure you are using thermal paper. Clean the print head and check for any obstructions in the paper path.
- Atolamentos de papel: Open the printer cover, carefully remove any jammed paper, and ensure the new paper roll is loaded correctly.
- Error Lights: Refer to the printer's LED indicators for specific error codes or patterns. Consult the full product manual for detailed explanations.
6. Especificações
| Recurso | Detalhe |
|---|---|
| Marca | Bixolon |
| Nome do modelo | SRP-350PLUSIIICOSG |
| Volumetage | 120 Volts |
| Peso do item | 1560 gramas (3.44 libras) |
| O quetage | 60.00 |
| Dimensões do produto | 5.71 x 5.75 x 7.87 polegadas |
| Resolução | 180 dpi |
| Conectividade | LAN, USB, RS232 |
7. Garantia e Suporte
7.1 Informações de garantia
This Bixolon printer comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions, including coverage duration and claim procedures. Keep your proof of purchase for warranty validation.
7.2 Suporte Técnico
For technical assistance, troubleshooting, or service inquiries, please contact Bixolon customer support. You can find contact details on the official Bixolon website or in your product documentation. When contacting support, please have your printer model and serial number ready.
