Manual do Usuário do Fone de Ouvido Estéreo USB Poly Plantronics HW525

1. Produto acabadoview

The Poly Plantronics HW525 Stereo USB Headset is designed for professional use, offering clear audio and comfortable wear for extended periods. This wired headset connects via USB, making it compatible with various computer systems. It features a durable design and includes an in-line control unit (DA80) for easy call management.

Image 1: The Poly Plantronics HW525 Stereo USB Headset, showing the over-ear design, microphone boom, and the integrated DA80 USB adapter with control buttons.

2. Guia de configuração

Follow these steps to set up your Poly Plantronics HW525 Stereo USB Headset:

1. Desembale o fone de ouvido: Carefully remove the headset and the DA80 USB adapter from its packaging.
2. Connect the Headset to DA80: Ensure the headset's quick-disconnect (QD) cable is securely connected to the DA80 USB adapter.
3. Conectar ao computador: Plug the USB connector of the DA80 adapter into an available USB port on your computer.
4. Instalação automática do driver: Your computer's operating system (Windows, macOS) should automatically detect and install the necessary drivers. This process may take a few moments.
5. Selecionar como dispositivo padrão:
   • Windows: Vá para Configurações de som (right-click speaker icon in taskbar) and select the Plantronics headset as your default playback and recording device.
   • MacOS: Vá para Preferências do sistema> Som and select the Plantronics headset for both input and output.
6. Ajuste de ajuste: Place the headset on your head and adjust the headband for a comfortable fit. Position the microphone boom approximately two finger-widths from the corner of your mouth.

Image 2: Close-up of the DA80 USB adapter, highlighting the call control buttons for volume, mute, and call answer/end.

3. Instruções de operação

The HW525 headset, combined with the DA80 adapter, provides intuitive controls for managing your calls and audio:

• Call Answer/End Button: Pressione o Chamar button (typically a phone icon) on the DA80 to answer or end a call in supported softphone applications.
• Aumentar/diminuir volume: Use o + e - buttons on the DA80 to adjust the listening volume of the headset.
• Silenciar/ativar microfone: Pressione o Mudo button (microphone icon) on the DA80 to mute or unmute your microphone during a call. A red indicator light on the DA80 typically signifies that the microphone is muted.
• Reprodução de áudio: When not on a call, the headset can be used for general audio playback from your computer, such as music or video.
• Posicionamento do microfone: For optimal voice clarity, ensure the microphone is positioned about two finger-widths from your mouth. The microphone boom is flexible and can be adjusted.

4. Manutenção e Cuidados

Proper care will extend the life and performance of your headset:

• Limpeza:
  • Wipe the headset and DA80 adapter with a soft, dry, lint-free cloth.
  • Para sujeira teimosa, d levementeampUmedeça o pano com água. Evite usar produtos químicos agressivos ou abrasivos.
  • Do not immerse the headset or DA80 in water or any other liquid.
• Armazenar: Guarde o fone de ouvido em local fresco e seco quando não estiver em uso. Evite temperaturas extremas.
• Cuidados com os cabos: Avoid sharp bends or kinks in the cable. Do not pull on the cable to disconnect the headset from the computer or the DA80.
• Almofadas de ouvido: Periodically check ear cushions for wear and tear. Replacement ear cushions may be available from Poly or authorized resellers.

5. Solução De Problemas

If you encounter issues with your headset, try these common troubleshooting steps:

• Sem som no fone de ouvido:
  • Ensure the headset is securely plugged into the DA80 and the DA80 into a working USB port.
  • Check your computer's sound settings to confirm the Plantronics headset is selected as the default playback device.
  • Increase the volume using the DA80's volume buttons and your computer's master volume.
  • Faça o teste com uma porta USB diferente no seu computador.
• Microfone não funciona:
  • Ensure the microphone is not muted (check the mute button on the DA80 and its indicator light).
  • Verify that the Plantronics headset is selected as the default recording device in your computer's sound settings.
  • Adjust the microphone boom's position closer to your mouth.
  • Faça o teste com uma porta USB diferente.
• Echo or Static:
  • Lower the headset volume.
  • Ensure there are no other audio devices causing interference.
  • Atualize os drivers de áudio do seu computador.
• Headset Not Recognized by Computer:
  • Tente reiniciar o computador.
  • Plug the DA80 into a different USB port.
  • Check for any pending operating system updates.

Se essas etapas não resolverem o problema, consulte a seção de suporte para obter mais assistência.

6. Especificações do produto

7. Garantia e Suporte

Informações de garantia

This product is covered by a manufacturer's limited warranty. Specific warranty terms, duration, and conditions may vary by region and point of purchase. Please refer to the warranty card included with your product or visit the official Poly website para obter informações detalhadas sobre a garantia.

Optional protection plans may be available for purchase separately, offering extended coverage beyond the standard manufacturer's warranty.

Suporte ao cliente

For technical assistance, product inquiries, or to access additional resources, please contact Poly customer support or visit their official website:

• Poly Official Website: www.poly.com/us/en/support
• Consulte as informações de contato fornecidas na embalagem do produto para obter os números de suporte regionais.

Ao entrar em contato com o suporte, tenha em mãos o número do modelo do seu produto (203478-01) e o número de série (se aplicável).