ARRIS SURFboard SBR-AC1750 WiFi Router Instruction Manual

1. Introdução

The ARRIS SURFboard SBR-AC1750 is a dual-band Wi-Fi router designed to provide wireless connectivity for home networks. It supports the 802.11ac standard and offers combined speeds up to 1750 Mbps (450 Mbps on 2.4 GHz and 1300 Mbps on 5.0 GHz). This manual provides instructions for setting up, operating, maintaining, and troubleshooting your router.

Conteúdo da embalagem

• ARRIS SURFboard SBR-AC1750 WiFi Router
• Cabo Ethernet
• Cabo de alimentação
• Guia de início rápido

2. Produto acabadoview

Indicadores do painel frontal

The front panel of the SBR-AC1750 router features several LED indicators that provide status information about the device's operation.

Figura 1: Frente view of the ARRIS SURFboard SBR-AC1750 WiFi Router. This image shows the vertical white router with the ARRIS logo and model number at the top. Below the logo, there is a column of LED indicators for Power, WAN, 2.4G, 5G, Ethernet ports 1-4, USB, and WPS, all illuminated in green.

• Poder: Indica o estado de energia do roteador.
• WAN: Indicates the status of the Wide Area Network (Internet) connection.
• 2.4G: Indica atividade na banda Wi-Fi de 2.4 GHz.
• 5G: Indica atividade na banda Wi-Fi de 5 GHz.
• 1-4 (Ethernet): Indicate activity on the corresponding Gigabit Ethernet ports.
• USB: Indica atividade na porta USB.
• WPS: Indicates the status of Wi-Fi Protected Setup.

Portas e botões do painel traseiro

The rear panel provides all the necessary connection ports and a reset button.

Figura 2: Traseira view of the ARRIS SURFboard SBR-AC1750 WiFi Router. This image shows the back of the white router with various ports arranged vertically. From top to bottom, there is a small reset button, a USB 2.0 port, four yellow Gigabit Ethernet LAN ports labeled 1-4, a blue WAN (Internet) port, and a power input port.

• Botão de reinicialização: Utilizado para restaurar o roteador às configurações de fábrica.
• Porta USB 2.0: Para conectar dispositivos USB, como dispositivos de armazenamento externo.
• Portas Ethernet (1-4): Gigabit Ethernet ports for wired network connections.
• Porta WAN: Conecta-se ao seu modem para acesso à internet.
• Entrada de energia: Conecta-se ao adaptador de energia fornecido.

3. Configuração

Follow these steps to set up your ARRIS SURFboard SBR-AC1750 WiFi Router.

1. Posicione o roteador: Place the router in a central location in your home, away from obstructions and sources of interference like cordless phones or microwaves.
2. Conectar ao modem:
   • Certifique-se de que seu modem esteja desligado.
   • Conecte uma extremidade do cabo Ethernet fornecido ao WAN port (blue) on the back of the SBR-AC1750 router.
   • Connect the other end of the Ethernet cable to an Ethernet port on your modem.
3. Ligar o modem: Power on your modem and wait for it to fully initialize (typically indicated by stable status lights).
4. Ligar o roteador: Conecte o cabo de alimentação ao Entrada de energia on the back of the SBR-AC1750 router and then plug it into a power outlet. The Power LED on the front panel should illuminate.
5. Aguarde a inicialização: Allow a few minutes for the router to power on and establish an internet connection. The WAN, 2.4G, and 5G LEDs should become solid, indicating readiness.
6. Conecte um dispositivo:
   • Conexão com fio: Connect an Ethernet cable from your computer to one of the yellow Portas Ethernet (1-4) no roteador.
   • Conexão sem fio: On your Wi-Fi enabled device, search for available Wi-Fi networks. Select the network name (SSID) printed on the label on the bottom or back of your router and enter the Wi-Fi password (security key) when prompted.
7. Interface do roteador de acesso: Abra um web navegador e insira o endereço IP padrão (normalmente 192.168.0.1 or 192.168.1.1) into the address bar. Log in using the default username and password (typically found on the router label or in the Quick Start Guide) to configure advanced settings.

The SBR-AC1750 is compatible with any cable, DSL, or fiber modem.

4. Operando o roteador

Conectando dispositivos

• Dispositivos sem fio:

  To connect a device wirelessly, enable Wi-Fi on your device and select the appropriate network name (SSID) from the list of available networks. Enter the Wi-Fi password when prompted. The SBR-AC1750 broadcasts two Wi-Fi networks: one on the 2.4 GHz band and one on the 5 GHz band. The 2.4 GHz band offers wider coverage, while the 5 GHz band provides faster speeds over shorter distances.

• Dispositivos com fio:

  For devices requiring a stable, high-speed connection, use an Ethernet cable to connect them to any of the four Gigabit Ethernet ports (1-4) on the rear of the router.

Using Wi-Fi Protected Setup (WPS)

WPS allows you to connect compatible wireless devices to your network without manually entering the Wi-Fi password.

1. Pressione o Botão WPS on the front panel of the SBR-AC1750 router. The WPS LED will start blinking.
2. Within two minutes, press the WPS button on your wireless device.
3. The device should automatically connect to your Wi-Fi network. The WPS LED on the router will become solid for a short period, then turn off.

Funcionalidade da porta USB

The USB 2.0 port on the rear of the router can be used to connect external storage devices, allowing you to share files across your network. Refer to the router's web interface for configuration options related to USB storage.

5. Manutenção

Atualizações de Firmware

Keeping your router's firmware updated is important for security and performance. Check the ARRIS support website for the latest firmware versions for your SBR-AC1750 router and follow the provided instructions for updating. Firmware updates are typically performed through the router's web interface de gerenciamento.

Redefinição de fábrica

A factory reset restores all router settings to their original default values. This can be useful for troubleshooting persistent issues or when preparing to reconfigure the router.

1. With the router powered on, locate the small Botão de reinicialização no painel traseiro.
2. Using a paperclip or a similar pointed object, press and hold the Reset button for approximately 10-15 seconds.
3. Release the button. The router will reboot, and all settings will be restored to factory defaults. You will need to reconfigure your network settings after a factory reset.

6. Solução De Problemas

This section addresses common issues you might encounter with your ARRIS SURFboard SBR-AC1750 WiFi Router.

Sem conexão com a Internet

• Verifique os cabos: Ensure all Ethernet cables are securely connected to the router and modem. Verify the WAN cable is connected to the blue WAN port.
• Verificar o status do modem: Confirm your modem is working correctly and has an active internet connection. Check its status lights.
• Reiniciar dispositivos: Power off both your modem and router. Wait 30 seconds, then power on the modem first. Once the modem is fully initialized, power on the router.
• Problema com o provedor de internet: If the issue persists, contact your Internet Service Provider (ISP) to confirm there are no service outagestá na sua área.

Velocidades lentas de Wi-Fi ou conexões interrompidas

• Posicionamento do roteador: Ensure the router is centrally located and not obstructed by large objects or walls.
• Interferência: Keep the router away from other electronic devices that might cause interference (e.g., microwaves, cordless phones, Bluetooth devices).
• Seleção de banda: For devices closer to the router, try connecting to the 5 GHz Wi-Fi band for potentially faster speeds. For devices further away, the 2.4 GHz band might offer better range.
• Firmware: Certifique-se de que o firmware do seu roteador esteja atualizado.
• ISP Bandwidth: Verify that your internet plan provides sufficient bandwidth for your usage. High network traffic or multiple simultaneous downloads can affect perceived speed.
• ISP Connection Stability: Intermittent connection drops can sometimes be related to your Internet Service Provider's connection quality. Contact your ISP to have them check the upstream and downstream connections to your service.

Não consigo acessar o roteador Web Interface

• Endereço IP: Certifique-se de estar usando o endereço IP correto (por exemplo, 192.168.0.1 or 192.168.1.1).
• Conexão com fio: Try accessing the interface from a computer connected directly to the router via an Ethernet cable.
• Navegador: Experimente algo diferente web navegador.
• Restauração de fábrica: If all else fails, perform a factory reset (see Section 5) and try accessing the interface with default credentials.

7. Especificações

8. Garantia e Suporte

Garantia do produto

The ARRIS SURFboard SBR-AC1750 WiFi Router comes with a Garantia limitada de 2 anosGuarde seu comprovante de compra para eventuais solicitações de garantia.

Suporte Técnico

For further assistance, technical support, or to access additional resources such as FAQs and updated documentation, please visit the official ARRIS support website or contact ARRIS customer service. Contact information can typically be found on the ARRIS website ou no Guia de Início Rápido incluído com o seu produto.

Recursos on-line: www.arris.com/support