1. Introdução
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Gree Multi21+ Quad-Zone Floor Console Mini Split Air Conditioner Heat Pump system. This system is designed to provide heating and cooling for up to four zones without the need for distribution boxes, utilizing Gree's G10 inverter-driven compressor and eco-friendly R410A refrigerant.
2. Informações de segurança
Please read all safety warnings and instructions carefully before installing or operating this appliance. Failure to follow these instructions may result in property damage, personal injury, or death.
- Instalação profissional necessária: Installation, maintenance, and repair of this unit must be performed by a state-licensed HVAC contractor. Improper installation can lead to electric shock, fire, water leakage, or other hazards.
- Segurança elétrica: Ensure the unit is properly grounded and connected to a dedicated power supply as specified. Do not operate with wet hands.
- Manuseio de refrigerante: The system uses R410A refrigerant. Only qualified personnel should handle refrigerant.
- Autorizações: Mantenha um espaço livre adequado ao redor das unidades internas e externas para garantir a circulação de ar adequada e o acesso para manutenção.
3. Produto acabadoview
The Gree Multi21+ system consists of an outdoor condenser unit and multiple indoor floor console units, each controlled independently.

Figura 3.1: Sobreview of the Gree Multi21+ Quad-Zone Mini Split System, showing four indoor floor console units and one outdoor condenser unit.

Figura 3.2: Frente view of a Gree Multi21+ Floor Console indoor unit, including the display panel and a remote control for operation.

Figura 3.3: Lado view of a Gree Multi21+ Floor Console indoor unit, illustrating its compact design and air intake vents.

Figura 3.4: Frente view of the Gree Multi21+ outdoor condenser unit, showing the protective grille for the fan and the GREE branding.
4. Configuração e instalação
Installation of the Gree Multi21+ system requires specialized knowledge and tools. It is mandatory that installation be performed by a state-licensed HVAC contractor to ensure proper function, safety, and warranty eligibility.
4.1 Key Installation Requirements:
- Conjunto de linhas: The system requires 1/4" x 3/8" line sets (four sets for this quad-zone model), which are not included and must be purchased separately.
- Conexão elétrica: The unit operates on 208/230V power. A dedicated circuit is required.
- Montagem: Indoor units can be mounted as low as six inches above the floor. Ensure stable and level mounting for both indoor and outdoor units.
- Drenagem: Proper condensate drainage must be established for each indoor unit.
5. Instruções de operação
Your Gree Multi21+ system is controlled via a wireless remote control for each indoor unit. The G10 inverter technology ensures quiet, energy-efficient comfort by maintaining a steady room temperature without the harsh starts and stops of conventional systems.
5.1 Operação básica:
- Ligar/desligar: Utilize o botão liga/desliga do controle remoto para ligar ou desligar o aparelho.
- Seleção de modo: Selecione o modo de operação desejado (Resfriar, Aquecer, Ventilar, Desumidificar, Automático) usando o botão de modo.
- Ajuste de temperatura: Adjust the set temperature using the up/down arrows.
- Velocidade do ventilador: Select desired fan speed (Auto, Low, Medium, High).
- Modo dormir: Activates a quiet, energy-saving operation for nighttime use.
6. Manutenção
Regular maintenance ensures optimal performance and longevity of your Gree Multi21+ system. Always turn off the power supply to the unit before performing any maintenance.
6.1 Limpeza do filtro:
- As unidades de console de piso internas possuem acesso ao filtro de ar pelo painel frontal para facilitar a limpeza.
- Clean the air filters every two weeks, or more frequently depending on usage and air quality.
- Wash filters with lukewarm water and a mild detergent, rinse thoroughly, and allow to air dry completely before reinstallation.
6.2 Limpeza geral:
- Limpe as superfícies das unidades interna e externa com um pano macio e seco.amp pano. Não use produtos químicos agressivos ou produtos de limpeza abrasivos.
- Ensure the outdoor unit's coils are free from debris (leaves, dirt) to maintain efficient heat exchange.
7. Solução De Problemas
Antes de contatar o serviço de assistência técnica, verifiqueview Os seguintes problemas comuns e suas soluções:
| Problema | Possível causa | Solução |
|---|---|---|
| A unidade não funciona | No power; remote control batteries low; incorrect mode selected | Check circuit breaker; replace remote batteries; select correct operating mode |
| Aquecimento/resfriamento insuficiente | Dirty air filter; blocked outdoor unit; temperature setting incorrect | Clean air filter; clear obstructions from outdoor unit; adjust temperature setting |
| Ruído incomum | Loose parts; foreign object in fan; refrigerant flow noise (normal) | Inspect for loose parts; remove obstructions; consult manual for normal operating sounds |
For issues not resolved by these steps, contact a licensed HVAC professional.
8. Especificações
Key technical specifications for the Gree Multi21+ Quad-Zone Floor Console Mini Split Air Conditioner Heat Pump (Model MULTI36CCONS405).
| Recurso | Especificação |
|---|---|
| Marca | VERDE |
| Número do modelo | MULTI36CCONS405 |
| Capacity (Cooling Power) | 36,000 BTU (3 toneladas) |
| Índice de Eficiência Energética Sazonal (SEER) | 21 |
| Volumetage | 230 Volts |
| Refrigerante | R-410A (Non-Ozone Depleting) |
| Recurso especial | Tecnologia Inversora G10 |
| Método de instalação | Sistema Dividido |
| Método de controle | Remoto |
| Certificações | ETL Listed, AHRI Certified, Energy Star (except 42k model) |
8.1 Unit Dimensions:

Figura 8.1: Dimensions (Width x Height x Depth) for various BTU indoor and outdoor units. For this 36,000 BTU system, refer to the 12,000 BTU indoor unit dimensions for each console and the 36,000 BTU outdoor unit dimensions.
9. Garantia e Suporte
9.1 Garantia do fabricante:
The manufacturer's warranty terms include a 5-year warranty on parts and a 7-year warranty on the compressor. Please note that warranty eligibility requires installation to be performed by a state-licensed HVAC contractor.
9.2 Suporte técnico:
For technical assistance, warranty claims, or service inquiries, please contact your installing HVAC contractor or the Gree customer support line. Ensure you have your model number (MULTI36CCONS405) and date of installation readily available.





