1. Introdução
The Poly Plantronics Blackwire 3210 is a wired, monaural (single-ear) headset designed for unified communications (UC) environments. It features a boom microphone and connects via USB-A, making it compatible with PCs and Macs. This headset is part of the Blackwire 3200 series, known for its durability, comfort, and ease of deployment.
Os principais recursos incluem:
- Lightweight metal headband for durability and a comfortable fit.
- Intuitive inline controls for call answer/end, mute, and volume adjustment.
- PC wideband audio with noise-canceling microphone for high-quality PC telephony.
- Monaural design allows users to remain aware of their surroundings.
2. O que está na caixa
Your Poly Plantronics Blackwire 3210 package includes:
- Blackwire 3210 Monaural Headset with USB-A cable and inline controls.
- Headband (integrated).

Image: The Poly Plantronics Blackwire 3210 Monaural Headset, showing the single earpiece, boom microphone, inline controls, and USB-A connector.
3. Configuração
3.1 Conectando seus fones de ouvido
- Locate an available USB-A port on your PC or Mac.
- Plug the USB-A connector of your Blackwire 3210 headset into the USB-A port.
- Seu computador deverá detectar e instalar automaticamente os drivers necessários.

Image: The Plantronics Blackwire 3210 headset with its USB-A connector, ready to be plugged into a computer.
3.2 Utilizando o fone de ouvido
- Place the earpiece over one ear. The monaural design allows you to keep one ear free to hear your surroundings.
- Ajuste a faixa de cabeça para um ajuste confortável e seguro.
- Position the flexible boom microphone approximately two finger-widths from the corner of your mouth.

Image: A person wearing the Plantronics Blackwire 3210 headset, demonstrating its comfortable and lightweight design for all-day use.
3.3 Instalação do Software (Opcional)
For advanced settings and firmware updates, download the Plantronics Hub app from the official Poly website.

Image: The icon for the Plantronics Hub app, used for managing headset settings and updates.
3.4 Vídeo de resumo do produto
Video: A brief product summary of the Plantronics Blackwire 3210 headset, highlighting its main features and design.
4. Instruções de operação
4.1 Controles em linha
The headset features intuitive inline controls for managing your calls and audio:
- Call Answer/End Button: Pressione para atender ou encerrar uma chamada.
- Botões de aumentar / diminuir o volume: Pressione '+' para aumentar o volume e '-' para diminuir o volume.
- Botão Mudo: Press to mute or unmute the microphone. A red indicator light on the control unit typically shows when muted.

Image: Close-up of the inline control unit on the Plantronics Blackwire 3210 headset cable, showing buttons for call control, volume, and mute.
4.2 Utilização do microfone
The noise-canceling microphone ensures clear communication by reducing background noise.
- Adjust the boom arm so the microphone is positioned close to your mouth, about two finger-widths away.
- The flexible boom allows for precise positioning.

Imagem: Uma imagem detalhada view of the noise-canceling boom microphone on the Plantronics Blackwire 3210 headset.
5. Manutenção
To ensure the longevity and optimal performance of your Blackwire 3210 headset, follow these maintenance guidelines:
- Limpeza: Gently wipe the earpiece and headband with a soft, damp pano. Evite usar produtos químicos agressivos ou materiais abrasivos.
- Armazenar: Store the headset in a clean, dry place when not in use. Avoid extreme temperatures and direct sunlight.
- Cuidados com os cabos: Não puxe o cabo para desconectar o fone de ouvido. Segure sempre o conector USB. Evite dobras ou torções acentuadas no cabo.
6. Solução De Problemas
If you encounter issues with your Blackwire 3210 headset, try the following steps:
- Sem áudio/Microfone não funciona:
- Ensure the USB-A connector is securely plugged into your computer.
- Check your computer's audio settings to ensure the headset is selected as the default input and output device.
- Verify that the microphone is not muted using the inline control.
- Try plugging the headset into a different USB port or another computer to rule out port or computer issues.
- Má qualidade de áudio:
- Adjust the volume using the inline controls or your computer's settings.
- Ensure the microphone boom is properly positioned near your mouth.
- Check for any software updates for your operating system or the Plantronics Hub app.
- Fone de ouvido não reconhecido:
- Reinicie o seu computador.
- Ensure the Plantronics Hub app is installed and updated.
7. Especificações
| Recurso | Detalhe |
|---|---|
| Marca | Poli |
| Nome do modelo | Fone de ouvido Plantronics Blackwire C3210 |
| Tecnologia de Conectividade | USB |
| Entrada para fones de ouvido | USB |
| Estilo de uso | Sobre a orelha (monoaural) |
| Microfone | Boom, Noise-Canceling |
| Tipo de controle | Inline Call Control (Answer/End, Mute, Volume +/-) |
| Dispositivos compatíveis | PCs, Macs |
| Peso do item | 3.5 onças (99.2 gramas) |
| Dimensões do produto | 4.33 x 4.33 x 1.97 polegadas |
| Material | Metal |
| Cor | Preto |
| Número do modelo | 129958 |
8. Garantia e suporte
The Poly Plantronics Blackwire 3210 headset comes with a Garantia global de 2 ano. For warranty claims, technical support, or additional product information, please visit the official Poly website ou entre em contato com o departamento de atendimento ao cliente.
Fabricante: Poly





