1. Diretrizes Gerais de Segurança
Before operating your ENGWE Mobility Scooter, please read and understand all safety instructions. Failure to follow these guidelines may result in injury or damage to the scooter.
- Always operate the scooter on stable, level surfaces. Avoid steep inclines or uneven terrain.
- Ensure the battery is fully charged before each use to prevent unexpected power loss.
- Não exceda a capacidade máxima de peso de 265 kg (120 lbs).
- Use the headlight and horn as necessary to ensure visibility and alert others, especially in low-light conditions.
- Always engage the brake when stopping or parking the scooter.
- Mantenha as mãos e os pés afastados das partes móveis.
- Consult local regulations regarding mobility scooter use in public spaces.
2. Configuração e montagem
Your ENGWE Mobility Scooter requires minimal assembly. Follow these steps to get your scooter ready for use:
- Ajuste o ângulo: Begin by adjusting the angle of the tiller (handlebar column) to a comfortable position.
- Instale a bateria: Carefully install the battery into its designated compartment. Ensure it is securely connected.
- Instalar o assento: Place the seat onto the main frame, ensuring it locks into place. The seat is designed for 360° swivel for easy boarding.
- Instale a cesta: Attach the front basket to the tiller for convenient storage of personal items.

Figure 2.1: The ENGWE 4-Wheel Folding Mobility Scooter in its assembled state, showcasing its compact design and front basket.

Figure 2.2: Visual guide illustrating the four simple steps for assembling the mobility scooter.
After assembly, charge the battery using the included charger until the indicator shows a full charge. Familiarize yourself with the controls before your first ride.
3. Instruções de operação
Operating your ENGWE Mobility Scooter is intuitive. Here's how to use its main features:
3.1 Painel de controle sobreview

Figure 3.1: The main control panel of the scooter, highlighting key operational components.
- Power Switch (Insert Key): Insira a chave e gire-a para ligar/desligar a scooter.
- Exibição de energia: Indicates the current battery level. Ensure sufficient charge before use.
- Speed Adjustment (0-6 KM/H): Use the dial to set your desired maximum speed.
- Forward Control Lever: Press to move the scooter forward.
- Reverse Control Lever: Press to move the scooter backward.
3.2 Modos de Condução
The scooter features two driving modes, controlled by a lever near the front:
- Mode N (Neutral): In this position, the scooter can be manually pushed or pulled. This is useful for moving the scooter without power.
- Mode D (Drive): In this position, the scooter is engaged for powered operation and cannot be pushed manually. This mode also activates the auto-braking feature.

Figure 3.2: The auto-braking switchable lever, controlling the scooter's drive and neutral modes.
3.3 Adjustable Features
- Ajuste do assento: The seat is adjustable for height and can swivel 360 degrees, providing comfort and ease of access.
- Braços: The armrests are adjustable to suit individual user preferences.

Figure 3.3: Illustration of the adjustable seat and tiller for personalized comfort.
3.4 Recursos de segurança
- Farol e buzina: Integrated headlight for improved visibility and a horn to alert pedestrians or other users.
- Anti-Tipper Wheels: Dual rear anti-tipper wheels provide additional stability and prevent the scooter from tipping backward, especially on inclines.
- Heavy Duty Front Bumper: Provides protection against minor collisions.
- Fita refletiva: Rear taillights are equipped with night reflective tape for enhanced safety during low-light operation.

Figure 3.4: Key safety components including the front bumper, reflective tape, and anti-tipper wheels.
4. Manutenção
Regular maintenance ensures the longevity and optimal performance of your ENGWE Mobility Scooter.
- Cuidados com a bateria: Always charge the battery fully after each use. Avoid completely draining the battery. If storing the scooter for an extended period, ensure the battery is fully charged and periodically recharge it.
- Limpeza: Limpe a scooter com o anúncio.amp pano. Evite usar produtos químicos agressivos ou produtos de limpeza abrasivos. Não borrife água diretamente sobre os componentes elétricos.
- Pneus: The scooter is equipped with 8-inch solid anti-slip tires, which require minimal maintenance. Periodically check for debris or damage.
- Inspeção Geral: Regularly check all nuts, bolts, and connections to ensure they are secure. Inspect the frame for any signs of damage.

Figure 4.1: The dual 12V 12Ah battery system, crucial for the scooter's power and range.
5. Solução De Problemas
This section addresses common issues you might encounter with your ENGWE Mobility Scooter.
5.1 Scooter Stops Moving
If your scooter unexpectedly stops moving, consider the following:
- Verifique o nível da bateria: Ensure the battery has sufficient charge. A low battery can cause the scooter to stop.
- Check Drive Mode: Verify that the scooter is in 'D' (Drive) mode and not 'N' (Neutral) mode. In 'N' mode, the scooter can be pushed manually and will not operate under power.
- Ciclo de energia: Turn the scooter off, remove the key, wait a few seconds, then reinsert the key and turn it on again.
- Proteção contra sobrecarga: The scooter may have stopped due to an overload. Reduce the load and try again.
Video 5.1: This video demonstrates how to check and switch between 'D' (Drive) and 'N' (Neutral) modes, which can resolve issues if the scooter stops moving or needs to be pushed manually.
5.2 Outras questões
- Sem energia: Ensure the key is fully inserted and turned to the 'ON' position. Check battery connections.
- Ruídos incomuns: If you hear unusual noises, stop the scooter immediately and inspect for loose parts or obstructions.
Se as etapas de resolução de problemas não resolverem o problema, entre em contato com o suporte ao cliente.
6. Especificações
Key technical specifications for the ENGWE 4-Wheel Folding Mobility Scooter:
| Recurso | Especificação |
|---|---|
| Potência do motor | 250 W (24 V) |
| Bateria | 24V 12A (Dual 12V 12Ah) |
| Velocidade Máxima | 6.2 mph (10 km/h) |
| Gama Máxima | Até 15.5 milhas (25 km) |
| Capacidade de peso | 265 libras (120 kg) |
| Peso líquido | 88.18 libras (39.99 kg) |
| Dimensões do produto | 41.34 x 17.72 x 29.53 polegadas (105 x 45 x 75 cm) |
| Tipo de pneu | 8-inch Solid Anti-slip Tires |
| Ângulo de giro | 10-15° |
| Material | Moldura de aço inoxidável |

Figura 6.1: Dimensional sobreview of the scooter, including length, height, and weight capacity.

Figura 6.2: interno view highlighting the powerful 24V 180W motor.

Figure 6.3: Detail of the durable 7.5-inch solid wheels, designed for various terrains.
7. Garantia e Suporte
ENGWE is committed to providing exceptional customer support and reliable after-sales service.
- Serviço pós-venda: Our dedicated 24/7 professional support team is available to answer any pre-sale inquiries and provide reliable after-sales service.
- Suporte ao cliente: For any questions, concerns, or assistance, please refer to the customer support information provided at the time of purchase or visit the official ENGWE store.
- Guia do usuário (PDF): Um guia do usuário detalhado em PDF está disponível para download. aqui para obter informações adicionais.





