Polímero 207576-01

Poly Blackwire C5220 Wired Headset User Manual

Modelo: 207576-01

1. Introdução

The Poly Blackwire C5220 is a wired, dual-ear (stereo) headset designed for professionals requiring reliable audio communication. It features a boom microphone and offers versatile connectivity options including USB-A and 3.5 mm, making it compatible with PCs, Macs, tablets, and cell phones. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your headset.

Poly Blackwire C5220 Wired Headset

Figure 1: Poly Blackwire C5220 Wired Headset, showcasing its dual-ear design and integrated boom microphone.

2. O que está na caixa

Your Poly Blackwire C5220 package includes the following components:

Contents of Poly Blackwire C5220 package

Figure 2: The Blackwire C5220 headset, its inline controls, and the included carrying case, highlighting its wired USB-A connectivity.

3. Configuração

The Blackwire C5220 headset offers plug-and-play functionality for quick setup.

  1. Conectar ao PC/Mac: Insert the USB-A connector of the headset into an available USB-A port on your computer. The headset will be automatically recognized by your operating system.
  2. Connect to Mobile Device/Tablet: Disconnect the 3.5mm jack from the USB-A inline control unit. Plug the 3.5mm jack directly into the audio port of your mobile phone or tablet.
  3. Instalação de software (opcional): For enhanced features and customization, download and install the Poly Lens Desktop App from the official Poly website. This software allows for firmware updates, personalized settings, and troubleshooting.

4. Operando o fone de ouvido

The inline control unit provides easy access to essential call management functions.

Poly Blackwire C5220 Noise-Canceling Microphone

Figure 3: A user wearing the Blackwire C5220 headset, demonstrating the position of the noise-canceling microphone for clear voice capture.

5. Compatibilidade

The Blackwire C5220 headset is designed for broad compatibility with various communication platforms and devices.

Poly Blackwire C5220 Compatibility with Microsoft Teams

Figure 4: A user engaged in a video call, illustrating the headset's compatibility with Microsoft Teams and other collaboration platforms.

6. Comfort and Wearing Style

The Blackwire C5220 is engineered for extended wear and user comfort.

Poly Blackwire C5220 Ear Cushions with Memory Foam

Figura 5: Close view of the headset's ear cushions, emphasizing the ultra-soft leatherette and memory foam for enhanced comfort.

7. Desempenho de áudio

Experience clear and consistent audio with your Blackwire C5220 headset.

8. Manutenção

Para garantir a longevidade e o desempenho ideal do seu headset, siga estas orientações de manutenção:

9. Solução De Problemas

If you encounter issues with your Blackwire C5220 headset, try the following solutions:

ProblemaSolução possível
No audio or microphone not working.
  • Ensure the headset is securely plugged into the USB-A port or 3.5mm jack.
  • Check your computer's sound settings to ensure the Blackwire C5220 is selected as the default playback and recording device.
  • Verify the mute button on the inline control is not activated.
  • Restart your computer or the application you are using.
Qualidade de áudio ruim ou estática.
  • Verifique se o cabo não está danificado ou dobrado.
  • Try connecting the headset to a different USB port or 3.5mm jack.
  • Update the headset firmware using the Poly Lens Desktop App.
  • Ensure the microphone boom is positioned correctly near your mouth.
Inline controls not responding.
  • Desconecte e reconecte o fone de ouvido.
  • Ensure the headset is connected via USB-A for full inline control functionality.
  • Update the headset firmware using the Poly Lens Desktop App.

10. Especificações

RecursoDetalhe
Nome do modeloFone de ouvido Plantronics Blackwire C5220
Tecnologia de ConectividadeUSB-A, 3.5 mm audio jack
Estilo de usoOver-the-head, Dual-Ear (Stereo)
MicrofoneMicrofone boom com cancelamento de ruído
Audio ProtectionSoundGuard DIGITAL (protects against sound levels over 118 dBA)
Almofadas de ouvidoUltra-soft leatherette with memory foam
Resposta de frequência (fones de ouvido)20 Hz - 20,000 Hz
Frequency Response (Microphone)100 Hz - 6,800 Hz
Peso do item164.2 gramas (aproximadamente 5.8 onças)
Número do modelo207576-01 (Item model number: 207576-03)

11. Garantia e Suporte

The Poly Blackwire C5220 headset comes with a Garantia global de 2 ano.

Para obter mais assistência, suporte técnico ou para acionar a garantia, visite o site oficial de suporte da Poly. website ou consulte as informações de contato fornecidas na embalagem do seu produto.

Você também pode consultar o guia do usuário oficial em PDF para obter informações mais detalhadas: Guia do usuário (PDF)