ANVIZ C2C-PRO RFID Time Attendance System

1. Introdução

The ANVIZ C2C-PRO is an advanced RFID and PIN-based time attendance system designed for efficient employee time tracking. This device features a Linux platform, integrated web server, and multiple connectivity options including TCP/IP (PoE), Wi-Fi, USB, and RS485. This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your C2C-PRO system.

2. Conteúdo da embalagem

Verifique se todos os itens listados abaixo estão incluídos no seu pacote:

• 1 x ANVIZ C2C-PRO RFID/PIN Time Attendance Device
• 1 x DC12V 1A Power Adapter
• 1 x CrossChex Time Attendance Software (Self-installing)
• 1 x Hardware/Software User Manual

3. Dispositivo acabadoview

The C2C-PRO device features a compact design with a clear display, numeric keypad, and an integrated RFID reader for convenient time tracking.

Figura 1: Frente view of the ANVIZ C2C-PRO device, showing the display, keypad, and RFID reader area.

Figura 2: Lateral view of the ANVIZ C2C-PRO device, highlighting the USB port for data transfer.

Componentes principais:

• Tela de exibição: Shows time, date, status, and menu options.
• Teclado: For entering PINs, navigating menus, and confirming selections.
• Leitor RFID: For scanning RFID cards (Mifare, HID, Allegion compatible).
• Porta USB: For data transfer via USB pen drive.
• Network Port (RJ45): For TCP/IP connection, supporting Power over Ethernet (PoE).
• Entrada de energia: For connecting the DC12V 1A power adapter.

4. Configuração

4.1 Instalação de Hardware

1. Montagem: Securely mount the C2C-PRO device to a wall or flat surface using appropriate hardware (not included).
2. Conexão de energia: Connect the provided DC12V 1A power adapter to the device's power input port and plug it into a power outlet. The device will power on automatically.
3. Conexão de rede (opcional): For network connectivity, connect an Ethernet cable to the device's RJ45 port. If using Power over Ethernet (PoE), ensure your network switch or injector supports PoE. Alternatively, configure Wi-Fi settings through the device menu.
4. Conexão USB (opcional): For direct data transfer, a USB pen drive can be inserted into the USB port.

4.2 Software Installation (CrossChex)

The CrossChex time attendance software is compatible with Windows operating systems. Follow these steps to install:

1. Insert the CrossChex software CD or run the installer from the provided USB drive/download.
2. Siga as instruções na tela para concluir a instalação.
3. Once installed, launch the CrossChex application. The software supports up to 999 C2C-PRO devices.

Figure 3: CrossChex Standard software interface, showing various settings and management options.

4.3 Configuração Inicial do Dispositivo

After powering on, configure basic settings directly on the device:

1. Acessar Menu: Press the 'M/OK' button to access the main menu. You may need to enter an administrator PIN if one is set.
2. Definir data e hora: Navigate to 'Settings' > 'Date/Time' to adjust the current date and time.
3. Configurações de rede: If using Wi-Fi, navigate to 'Network' > 'Wi-Fi' to connect to your wireless network. For wired connections, ensure 'Network' > 'TCP/IP' settings are correct (DHCP or static IP).

5. Operação

5.1 Registro do usuário

Before employees can use the system, they must be registered:

1. No dispositivo: From the main menu, navigate to 'User' > 'Add User'. Enter the user ID, name, and register their RFID card by scanning it, or set a PIN.
2. Via CrossChex Software: Connect the device to the software. In CrossChex, go to 'User Management' to add new users, assign RFID cards, and PINs.

5.2 Registro de Entrada/Saída

Employees can clock in or out using their registered RFID card or PIN:

• Utilizando o cartão RFID: Present the registered RFID card to the RFID reader area on the device. The device will confirm the successful clocking event.
• Using PIN: Press the 'IN' or 'OUT' button (if available, or follow on-screen prompts), enter the registered PIN using the keypad, and press 'OK'.

5.3 Data Management with CrossChex Software

The CrossChex software allows for comprehensive management of attendance data:

1. Dispositivo de conexão: Ensure the C2C-PRO device is connected to the PC via network (TCP/IP, Wi-Fi) or USB.
2. Download Records: In CrossChex, navigate to the 'Attendance' or 'Data' section and select 'Download Records' to retrieve attendance logs from the device.
3. Gerar relatórios: Use the software's reporting features to generate various attendance reports, such as daily, weekly, or monthly summaries, late arrivals, early departures, and overtime.
4. Configurações do sistema: Configure shifts, holidays, departments, and other system parameters within the software.

6. Manutenção

6.1 Limpeza

Para garantir o desempenho ideal e a longevidade do seu dispositivo:

• Wipe the device's exterior and screen with a soft, dry, lint-free cloth.
• Não utilize produtos de limpeza abrasivos, solventes ou sprays aerossóis, pois estes podem danificar o aparelho.
• Certifique-se de que nenhum líquido entre nas portas ou aberturas do dispositivo.

6.2 Backup de dados

Regularly back up your attendance data from the C2C-PRO device to the CrossChex software, and then back up the software's database. This prevents data loss in case of device malfunction or system issues.

• In CrossChex, locate the 'Backup Database' option (refer to Figure 3 for typical location).
• Perform backups to a secure location on your computer or network storage.

7. Solução De Problemas

This section addresses common issues you might encounter with your ANVIZ C2C-PRO system.

7.1 O dispositivo não liga

• Verifique se o adaptador de energia está conectado firmemente tanto ao dispositivo quanto a uma tomada elétrica em funcionamento.
• Verifique se a tomada está fornecendo energia.
• If using PoE, ensure the Ethernet cable is connected to a PoE-enabled port and the PoE injector/switch is functioning correctly.

7.2 Cannot Connect to PC / Software

If the CrossChex software cannot connect to the C2C-PRO device:

• Conexão de rede: Ensure the device and PC are on the same network. Check the device's IP address and the network settings in CrossChex. Ping the device's IP address from the PC to confirm network connectivity.
• Conexão Wi-Fi: Verify the device is connected to the correct Wi-Fi network and has a stable signal.
• Conexão USB: If using a USB pen drive for data transfer, ensure the drive is formatted correctly and inserted properly. The software connects directly to the device via network, not typically via USB for live connection.
• Firewall/Antivírus: Temporarily disable your PC's firewall or antivirus software to see if it's blocking the connection. Add CrossChex to your security software's exceptions.
• Configurações do dispositivo: Confirm that the device's communication settings (e.g., TCP/IP port) match those configured in the CrossChex software.

7.3 RFID Card or PIN Not Recognized

• Ensure the RFID card or PIN is correctly registered in the device and software.
• For RFID cards, ensure you are presenting the card correctly to the reader area.
• Verify that the RFID card type (Mifare, HID, Allegion) is compatible with your C2C-PRO model.
• If using a PIN, double-check the entered digits.

8. Especificações

9. Informações de garantia

ANVIZ products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official ANVIZ webGuarde o comprovante de compra como prova para eventuais solicitações de garantia.

10. Suporte

For technical assistance, product inquiries, or further support, please contact ANVIZ customer service through the following channels:

• Oficial Website: Visit the ANVIZ official website for FAQs, downloads, and contact information.
• Suporte por e-mail: Consulte a documentação do produto para obter o endereço de e-mail de suporte apropriado.
• Distributor/Reseller: Contact the authorized ANVIZ distributor or reseller from whom you purchased the product.