1. Introdução
This manual provides essential instructions for the installation, operation, maintenance, and troubleshooting of your VIVOTEK CC9381-HV 5MP Dome Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. The CC9381-HV is a high-performance surveillance camera designed for reliable monitoring with a 180-degree field of view and advanced imaging capabilities.
2. Informações de segurança
Observe as seguintes precauções de segurança para evitar danos ao produto e garantir a segurança do usuário:
- Ensure the power source matches the camera's requirements (AC/DC, 220V).
- Do not expose the camera to extreme temperatures outside its operating range (Upper Temperature Rating: 50 Degrees Celsius).
- Avoid direct exposure to water or moisture unless the product's IP rating specifically allows it (International Protection Rating: IP21).
- Não tente desmontar ou modificar a câmera. Encaminhe todos os serviços de manutenção a pessoal qualificado.
- Mount the camera securely using appropriate hardware to prevent it from falling.
3. Conteúdo da embalagem
Verify that all items are present in the package. If any items are missing or damaged, contact your vendor immediately.
- VIVOTEK CC9381-HV Dome Camera
- Suporte de montagem e hardware
- Guia de instalação
- Accessory Kit (e.g., screws, anchors)
4. Configuração
4.1 Instalação Física
The VIVOTEK CC9381-HV camera is designed for bracket mounting. Choose a suitable location that provides the desired field of view and is within reach of power and network connections. The camera dimensions are approximately 8.5 x 7 x 3.5 inches.
- Mark the drilling points on the mounting surface using the provided template or bracket.
- Faça furos-guia e insira buchas de parede, se necessário.
- Fixe o suporte de montagem à superfície utilizando os parafusos fornecidos.
- Fixe a câmera ao suporte de montagem, certificando-se de que esteja firmemente travada no lugar.

Figure 1: VIVOTEK CC9381-HV Dome Camera. This image shows the compact dome design of the surveillance camera, suitable for various indoor and outdoor installations.
4.2 Conexão de Energia
Connect the camera to a suitable AC/DC power source. Ensure the voltage (220V) e águatage (3600W) requirements are met to prevent damage.
4.3 Conexão de rede
The CC9381-HV supports both wired and Wi-Fi connectivity. For wired connection, connect an Ethernet cable from your network router or switch to the camera's network port. For Wi-Fi setup, refer to the camera's web interface for wireless configuration after initial wired setup.
5. Instruções de operação
5.1 Acesso e Configuração Inicial
After connecting power and network, access the camera's web interface using its IP address. You may need to use a VIVOTEK utility to discover the camera's IP address on your network. Follow the on-screen prompts to set up a strong password and configure basic network settings.
5.2 Ao vivo View e Gravação
The camera provides a 180-degree field of view with a maximum webcam image resolution of 5 MP and a frame rate of 30 fps. You can view foo vivotage and configure recording settings through the web interface or compatible VIVOTEK software.
- Formato de captura de vídeo: Supports MJPEG and MP4 formats.
- Tecnologia de pouca luz: Features Night Color technology for enhanced visibility in low-light conditions.
- Tipo de Alerta: Configurable for Motion Only alerts.
5.3 Controle Remoto
The camera supports remote control, allowing you to manage settings and view Footage from a distance using compatible software or mobile applications. The controller type is Iris.
6. Manutenção
A manutenção regular garante o desempenho ideal e a longevidade da sua câmera.
- Limpeza: Gently wipe the camera lens and housing with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Atualizações de firmware: Periodically check the VIVOTEK website for firmware updates to ensure your camera has the latest features and security enhancements.
- Verificação ambiental: Ensure the camera's environment remains within specified temperature and humidity ranges.
7. Solução De Problemas
If you encounter issues with your VIVOTEK CC9381-HV camera, refer to the following common problems and solutions:
| Problema | Possível causa | Solução |
|---|---|---|
| Sem indicador de energia | Power cable disconnected; faulty power adapter | Check power connections; test with a known good power adapter. |
| Não consigo acessar a câmera pela rede. | Incorrect IP address; network cable issue; Wi-Fi not configured | Verify IP address; check network cable; ensure Wi-Fi settings are correct. |
| Baixa qualidade de imagem | Dirty lens; insufficient lighting; incorrect settings | Clean the lens; ensure adequate lighting or enable Night Color; adjust image settings. |
| A detecção de movimento não funciona | Motion detection disabled; incorrect sensitivity settings | Enable motion detection in settings; adjust sensitivity levels. |
If the problem persists, contact VIVOTEK technical support for further assistance.
8. Especificações
Detailed technical specifications for the VIVOTEK CC9381-HV Dome Camera:
| Recurso | Especificação |
|---|---|
| Número do modelo | CC9381-HV |
| Máximo Webresolução de imagem da câmera | 5 MP |
| Resolução de captura de vídeo | 720p (Effective Video Resolution: 1920) |
| Taxa de quadros | 30 qps |
| Campo de View | 180 graus |
| Tecnologia de pouca luz | Cor da noite |
| Tecnologia de Conectividade | Com fio, Wi-Fi |
| Protocolo de conectividade | Wi-fi |
| Fonte de energia | CA CC |
| Volumetage | 220 |
| O quetage | 3600 |
| Tipo de montagem | Suporte de montagem |
| Dimensões do produto | 8.5 x 7 x 3.5 polegadas |
| Peso do item | 2.42 libras (1.1 kg) |
| Classificação de temperatura superior | 50 graus Celsius |
| Avaliação de proteção internacional | IP21 |
| Formato de captura de vídeo | MJPEG, MP4 |
| Tipo de alerta | Apenas movimento |
| Método de controle | Remoto |
| Tipo de controlador | Íris |
| Tecnologia de sensor fotográfico | CMOS |
| Tamanho da memória flash instalada | 128 GB |
| Zoom óptico | 3 x |
| Usos recomendados | Security, Surveillance |
9. Garantia e Suporte
VIVOTEK products are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official VIVOTEK website. For technical support, product registration, or service inquiries, please contact VIVOTEK customer service or your authorized dealer.
VIVOTEK Oficial Website: www.vivotek.com





