Introdução
The Amazon Echo (4th Gen) is a versatile smart speaker designed to deliver rich, detailed sound that automatically adapts to any room. It integrates seamlessly with Alexa, allowing for voice control of music, smart home devices, and daily tasks. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Echo device.

Image: The Amazon Echo (4th Gen) in Glacier White, showcasing its spherical design.

Image: Three Amazon Echo (4th Gen) devices in different colors (blue, white, charcoal), highlighting premium audio and smart home capabilities.
Configurar
Setting up your Amazon Echo (4th Gen) is a straightforward process designed for quick integration into your home network.
Configuração inicial
- Baixe o aplicativo Alexa: Before your Echo device arrives, download the Amazon Alexa app on your Fire OS, Android, or iOS device. This app is essential for managing your Echo and its features.
- Plug In Your Echo: Connect the included glacier white power adapter (30W) to your Echo (4th Gen) and plug it into a power outlet. The light ring on the device will illuminate.
- Siga as instruções no aplicativo: Open the Alexa app and follow the on-screen prompts to connect your Echo to your dual-band Wi-Fi network (supports 802.11a/b/g/n/ac on 2.4 and 5 GHz networks). Amazon Wi-Fi Simple Setup simplifies this process.
- Personalize as configurações: Once connected, you can personalize settings such as your location, preferred music services, and smart home device integrations within the Alexa app.
Smart Home Hub Integration
The Echo (4th Gen) includes a built-in smart home hub supporting Zigbee, Matter, and Thread Border Router protocols. This allows for direct voice control of compatible lights, locks, and sensors without needing a separate hub.
- To set up compatible devices, simply say, "Alexa, discover my devices," or use the Alexa app to add them.
- Easily set up compatible Zigbee and Matter devices or select Ring Smart Lighting solar lights and bulbs.

Image: An Amazon Echo (4th Gen) on a wooden shelf, illustrating the ease of setting up smart devices with its integrated hub.
Operacional
The Amazon Echo (4th Gen) is designed for intuitive voice control, making daily tasks and entertainment simple.
Voice Commands and Music
- Transmissão de música: Stream songs from Amazon Music, Apple Music, Spotify, SiriusXM, and more. Simply say, "Alexa, play [song/artist/genre] on [service]."
- Multi-Room Music: Play synchronized music across multiple Echo devices in different rooms. Say, "Alexa, play music everywhere."

Image: A diagram illustrating multi-room music playback with Amazon Echo devices throughout a home, activated by the command "Alexa, play music everywhere."
Daily Assistance and Communication
- Timers, Reminders, Alarms: "Alexa, set a timer for 10 minutes," or "Alexa, remind me to call mom at 5 PM."
- Informação: "Alexa, what's the weather today?" or "Alexa, what time is it?"
- Rotinas: Create custom routines to automate actions. For example, "Alexa, good morning" could turn on lights and play your Flash Briefing.
- Chamadas com viva-voz: Call friends and family who have the Alexa app or an Echo device.
- Anúncios: Instantly drop in on other rooms or announce to the whole house that dinner's ready. Say, "Alexa, announce 'dinner is ready'."

Image: An Amazon Echo (4th Gen) positioned on a kitchen shelf, demonstrating its announcement feature with the text "Alexa, announce 'dinner is ready.'"
Recursos de acessibilidade
The Echo (4th Gen) includes various accessibility features to personalize Alexa to your abilities. These can be managed in the Alexa App under Settings → Accessibility.
- Escuta adaptativa: Dá mais tempo para terminar de falar antes que a Alexa responda.
- Tarifa preferencial para palestras: Controle a velocidade da fala da Alexa (por exemplo, "Alexa, fale mais devagar").
- Solicitar som: Plays an audible tone when you speak to Alexa (e.g., "Alexa, turn on Start of Request Sound").
- Leitura em voz alta no Kindle: Peça para a Alexa ler seus livros do Kindle em voz alta.
Manutenção
To ensure the longevity and optimal performance of your Amazon Echo (4th Gen), follow these simple maintenance guidelines:
- Limpeza: Gently wipe the exterior of the device with a soft, dry, lint-free cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Atualizações de software: Your Echo device automatically receives software security updates. Ensure your device is connected to Wi-Fi to receive these updates, which improve performance and add new features.
- Colocação: Place your Echo on a stable, flat surface away from direct sunlight, heat sources, and excessive moisture. Ensure adequate ventilation around the device.
- Ciclo de energia: If you experience minor issues, unplugging the power adapter for a few seconds and then plugging it back in can often resolve them.
Solução de problemas
If you encounter issues with your Amazon Echo (4th Gen), consider the following troubleshooting steps:
Problemas e soluções comuns
- Alexa não responde:
- Ensure the microphone is not muted. The light ring will turn red if muted.
- Fale com o dispositivo de forma clara e direta.
- Move closer to the device or reduce background noise.
- Verifique sua conexão Wi-Fi.
- Botão para desligar o microfone: The Echo (4th Gen) features a microphone off button for privacy. Press this button to electronically disconnect the microphones. The light ring will turn red when the microphone is off.

Imagem: O topo view of an Amazon Echo (4th Gen) in Glacier White, showing the microphone off button and the red indicator light when the microphone is disconnected.
- Problemas de conectividade:
- Verifique se sua rede Wi-Fi está ativa e dentro do alcance.
- Reinicie o roteador e o modem Wi-Fi.
- Ensure your Echo is not attempting to connect to an ad-hoc (peer-to-peer) network, which is not supported.
- Problemas de qualidade de som:
- Adjust bass, treble, and midrange settings in the Alexa app.
- Ensure the device is placed on a stable surface and not obstructed.
Privacy Controls
Amazon Echo devices are built with multiple layers of privacy controls:
- Tecnologia de palavra de ativação: Alexa only begins processing your request after detecting the wake word.
- Indicadores de streaming: Visual indicators (light ring) show when Alexa is streaming your request to the cloud.
- Botão para desligar o microfone: Physically disconnects the microphones.
- Gestão de Gravação de Voz: Você pode view e exclua suas gravações de voz pelo aplicativo Alexa ou pelo Alexa Privacy Hub.
Especificações
| Recurso | Detalhe |
|---|---|
| Tamanho | 5.7” x 5.7” x 5.2” (144 x 144 x 133 mm) |
| Peso | 34.2 onça (970 g) |
| Conectividade Wi-Fi | O Wi-Fi de banda dupla suporta redes 802.11a/b/g/n/ac (2.4 e 5 GHz). Não suporta redes ad-hoc. |
| Smart Home Hub | Zigbee + Sidewalk + Matter + Thread Border Router |
| Conectividade Bluetooth | A2DP for audio streaming, AVRCP for voice control of connected mobile devices. Direct control of BLE Mesh. |
| Áudio | Woofer de neodímio de 3.0” (76.2 mm) e dois tweeters de 0.8” (20 mm). |
| Incluído na caixa | Echo (4th Gen), glacier white power adapter (30W), Quick Start Guide. |
| Geração | Echo (4ª geração) - Lançamento de 2020 |
| Linguagem | Alexa fala inglês e espanhol. |

Imagem: Uma imagem interna view of the Amazon Echo (4th Gen), highlighting its upward-firing woofer and dual tweeters for rich, detailed sound.
Garantia e Suporte
Informações de garantia
Your Amazon Echo (4th Gen) comes with a 1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranties are available for U.S. customers and are sold separately. Use of Echo is subject to Amazon's terms of service.
Atualizações de segurança de software
Este dispositivo recebe atualizações de segurança de software garantidas por pelo menos quatro anos após a última vez em que estiver disponível para compra como unidade nova na Amazon. websites. For information specific to your device, visit Manage Your Content and Devices.
Suporte ao cliente
For further assistance, technical support, or to learn more about your Echo device, please visit the official Amazon support webou entre em contato diretamente com o serviço de atendimento ao cliente da Amazon.





