Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)

Manual do Usuário do Fone de Ouvido USB-A Poly Blackwire 3320

Model: Blackwire 3320 USB-A (213934-01)

Marca: Poly (Plantronics + Polycom)

Produto acimaview

The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Poly Blackwire 3320 USB-A Stereo Headset with inline controls and USB-A connector

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.

O que está na caixa

The Blackwire 3320 USB-A package typically includes the following components:

Configurar

Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.

Conectando-se ao seu dispositivo

  1. Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
  2. Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
  3. Reconhecimento do sistema: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
  4. Selecione como dispositivo de áudio: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.
Diagram showing headset dimensions and a hand for scale

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.

Instruções de operação

The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.

Usando o fone de ouvido

Inline Control Unit Functions

The inline control unit provides quick access to essential call and audio functions:

Manutenção

Proper care and maintenance will extend the life of your Blackwire 3320 headset.

Solução de problemas

If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:

ProblemaSolução possível
Sem áudio nos alto-falantes do fone de ouvido.
  • Ensure the headset is securely plugged into the USB-A port.
  • Check your computer's sound settings to ensure "Poly Blackwire 3320" is selected as the default playback device.
  • Increase the volume using the inline control unit and your computer's master volume.
  • Try plugging the headset into a different USB-A port.
O microfone não está funcionando.
  • Ensure the microphone is not muted (check the inline control unit's mute button and indicator light).
  • Verify that "Poly Blackwire 3320" is selected as the default recording device in your computer's sound settings and communication application.
  • Adjust the microphone boom position closer to your mouth.
  • Test the microphone in a different application or with a different contact.
A qualidade do som é ruim ou distorcida.
  • Certifique-se de que a conexão USB esteja estável.
  • Verifique se há interferência de outros dispositivos eletrônicos.
  • Update your computer's audio drivers if available.
  • Reduza o volume se estiver muito alto, causando distorção.
Headset not recognized by computer.
  • Experimente uma porta USB-A diferente no seu computador.
  • Restart your computer with the headset connected.
  • Check Device Manager (Windows) or System Information (Mac) to see if the headset is listed.

Especificações

RecursoDetalhe
Nome do modeloBlackwire 3320 USB-A
Número do modelo213934-01
Tecnologia de ConectividadeCom fio (USB-A)
Estilo de usoDual-ear (Stereo), Over-the-head
MicrofoneFlexible Noise-Canceling Boom Mic
Desempenho de áudioWideband audio, Enhanced Digital Signal Processing (DSP)
SoundGuard TechnologyAcoustic limiting for protection against sounds above 118 dBA
Faixa de frequência20 Hz - 20,000 Hz
ControlesInline control unit (Volume Up/Down, Mute, Call Answer/End)
Comprimento do cabo7 pés
Peso do item4.6 onças (130 gramas)
Dispositivos compatíveisPC, Mac, Cellphones (via USB-A)

Informações de garantia

The Poly Blackwire 3320 USB-A headset comes with a Garantia global de 2 ano. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.

Apoiar

For further assistance, technical support, or to access additional resources, please visit the official Poly support website ou loja da marca:

You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.

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