1. Produto acabadoview
The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.
Figura 1: Frente view of the EloPOS System.
The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.
2. Conteúdo da embalagem
Verify that all items listed below are included in your EloPOS system package:
- EloPOS System Unit
- NA Power Cord
- Cabo de alimentação da UE
- Power Adapter - 180W
- Cable RJ-45 to DB-9
- Cable Cover Locking Screw
- Guia de instalação rápida (QIG)
3. Principais características
The EloPOS System is equipped with several features designed to enhance its functionality and durability:
- Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
- Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
- Durabilidade de nível comercial: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
- Conectividade USB-C: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
- Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.
4. Guia de configuração
4.1. Desembalagem e colocação
Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.
4.2. Conectando energia
- Connect the 180W power adapter to the power input port on the back of the EloPOS system.
- Connect the appropriate power cord (NA or EU) to the power adapter.
- Conecte o cabo de alimentação a uma tomada elétrica aterrada.
4.3. Conectando Periféricos
The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.
Figura 2: Traseira view with connection hub.
- Portas USB: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
- Conexão de Rede: Connect an Ethernet cable for network connectivity.
- Portas seriais: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
- Porta USB-C: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.
5. Operação
5.1. Ligar / desligar
To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.
5.2. Usando a tela sensível ao toque
The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.
6. Manutenção
Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:
- Limpando a tela: Use um pano macio e sem fiapos levemente dampFinalize com um limpador de vidros não abrasivo e sem amônia. Não borrife o limpador diretamente na tela.
- Limpando o Casing: Limpe a parte externa casing com um suave, damp tecido. Evite produtos químicos agressivos ou materiais abrasivos.
- Ventilação: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
- Atualizações de software: Regularly check for and install operating system and driver updates to maintain system security and performance.
7. Solução De Problemas
This section provides solutions to common issues you might encounter with your EloPOS system.
| Problema | Possível causa | Solução |
|---|---|---|
| O sistema não liga. | Power cord not connected, power adapter faulty, power outlet issue. | Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device. |
| A tela sensível ao toque não responde. | Screen dirty, drivers not installed/corrupted, system frozen. | Clean the screen. Restart the system. Check device manager for touchscreen driver status. |
| Peripheral (e.g., printer) not detected. | Incorrect port, driver issue, peripheral not powered on. | Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers. |
| O sistema está lento. | Too many applications running, insufficient RAM, overheating. | Close unnecessary applications. Check system resources. Ensure proper ventilation. |
8. Especificações técnicas
| Recurso | Especificação |
|---|---|
| Tamanho de exibição de tela em pé | 15 polegadas |
| Resolução da tela | 1024x768 |
| Resolução máxima da tela | 1366x768 |
| Processador | 3.1 GHz core_i3 (Intel 8th Generation) |
| BATER | 4 GB DDR4 |
| Disco rígido | SSD de 128 GB |
| Coprocessador gráfico | Gráficos Intel HD 520 |
| Sistema operacional | Windows 10 |
| Número de portas USB 2.0 | 2 |
| Número de portas USB 3.0 | 3 |
| Número do modelo do item | E931896 |
| Peso do item | 11.6 libras |
| Dimensões do produto (CxLxA) | 8.71 x 14.16 x 13.37 polegadas |
| Cor | Preto |
| Fonte de energia | AC |
| Volumetage | 240 Volts |
9. Informações de garantia
The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.
10. Suporte e Contato
For further assistance, technical support, or service inquiries, please visit the official Elo website or contact their customer support. You can find more information and resources at the Elo Store on Amazon.
