1. Introdução
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Xprinter XP-365B Thermal Barcode Printer. Designed for high-speed and efficient label printing, this device is ideal for various applications requiring clear and precise barcode and label output.
Principais características:
- High-speed printing at 127mm/s.
- 203 DPI resolution for clear prints.
- USB interface for versatile connectivity.
- Supports various barcode types including PDF 417, QR_CODE, DATA MATRIX, EAN8, UPC-A, and more.
- Automatic paper verification and out-of-paper alarm.
- Compact design with built-in power supply.
- Print width of 76mm, supporting media from 20mm to 82mm.
2. Produto acabadoview
Familiarize yourself with the components and appearance of your Xprinter XP-365B printer.

Figura 2.1: Angulado view of the Xprinter XP-365B Thermal Barcode Printer. This image shows the overall compact design of the printer, with its black casing and blue control buttons on the top panel.

Figura 2.2: Frente view of the Xprinter XP-365B. This perspective highlights the control panel with its two blue buttons and indicator lights (ONLINE, ERROR, FEED), along with the Xprinter logo.

Figura 2.3: Lado view of the Xprinter XP-365B. This image shows the side profile of the printer, including the blue lever for opening the top cover.

Figura 2.4: Xprinter XP-365B with the top cover open. This view reveals the internal mechanism for loading thermal paper rolls, including the paper guides and print head area.

Figura 2.5: Traseira view of the Xprinter XP-365B, displaying the connectivity ports. This includes the power input, a USB port, and an Ethernet port (if applicable to the model variant).
3. Guia de configuração
3.1 Desembalagem e Inspeção
- Retire cuidadosamente a impressora da embalagem.
- Check for any visible damage. If damaged, contact your vendor immediately.
- Verify that all accessories are present (power adapter, USB cable, paper roll).
3.2 Conectando a Impressora
- Coloque a impressora sobre uma superfície estável e plana.
- Connect the power cable to the printer's power input port (refer to Figure 2.5).
- Ligue a outra extremidade do cabo de alimentação a uma tomada elétrica aterrada.
- Connect the USB cable from the printer's USB port to an available USB port on your computer (refer to Figure 2.5).
- Turn on the printer using the power switch located on the front-left side (refer to Figure 2.1).
3.3 Carregando papel térmico
- Certifique-se de que a impressora esteja desligada ou em modo de espera.
- Push the blue lever on the side of the printer to open the top cover (refer to Figure 2.3).
- Insert the thermal paper roll into the paper compartment, ensuring the printing side of the paper faces upwards (refer to Figure 2.4).
- Puxe um pequeno pedaço de papel para fora da cabeça de impressão.
- Close the top cover firmly until it clicks into place. The printer will automatically feed the paper to the correct starting position.
3.4 Instalação do driver
Before using the printer, you must install the appropriate drivers on your computer. Drivers are typically provided on a CD with the printer or can be downloaded from the official Xprinter website. Follow the on-screen instructions during the installation process.
4. Instruções de operação
4.1 Impressão básica
- Certifique-se de que a impressora esteja conectada ao computador e ligada.
- Verify that thermal paper is correctly loaded.
- From your application (e.g., label design software, word processor), select the Xprinter XP-365B as your printer.
- Adjust print settings such as label size, orientation, and density as needed within your application's print dialogue.
- Initiate the print command. The printer will begin printing at a high speed of 127mm/s.
4.2 Funções do Painel de Controle
The control panel (refer to Figure 2.2) features indicator lights and buttons:
- ONLINE Light: Indicates the printer is ready for operation.
- ERROR Light: Illuminates to indicate a printer error (e.g., out of paper, print head overheating, cover open).
- Botão ALIMENTAR: Press to manually feed a blank label or paper. Hold to perform a self-test print or calibrate paper.
- Botão PAUSAR: Temporarily stops printing. Press again to resume.
5. Manutenção
A manutenção regular garante o desempenho ideal e prolonga a vida útil da sua impressora.
5.1 Limpeza da cabeça de impressão
The print head should be cleaned periodically, especially if print quality degrades or after changing many rolls of paper.
- Desligue a impressora e desconecte o cabo de alimentação.
- Abra a tampa superior.
- Se a impressora tiver sido usada recentemente, aguarde alguns minutos para que a cabeça de impressão esfrie.
- Gently wipe the thermal print head surface with a cotton swab lightly dampLimpe com álcool isopropílico (70% ou superior). Não use água ou produtos de limpeza abrasivos.
- Deixe a cabeça de impressão secar completamente antes de fechar a tampa e religar a energia.
5.2 Limpeza Geral
Limpe a parte externa da impressora com um pano macio e seco.amp pano. Evite usar produtos químicos ou solventes agressivos.
6. Solução De Problemas
This section addresses common issues you might encounter with your Xprinter XP-365B.
| Problema | Possível causa | Solução |
|---|---|---|
| Impressora não responde / Sem energia | Cabo de alimentação desconectado; Interruptor de energia desligado; Problema na tomada. | Check power cable connections; Ensure power switch is ON; Test power outlet with another device. |
| A luz de ERRO está acesa. | Out of paper; Top cover not closed properly; Print head overheating. | Load paper correctly; Close top cover firmly; Turn off printer and let it cool down for 5-10 minutes. |
| Qualidade de impressão ruim / Impressões desbotadas | Print head dirty; Incorrect paper type; Low print density setting. | Clean the print head (refer to Section 5.1); Ensure you are using thermal paper; Adjust print density in printer settings. |
| Atolamento de papel | Improper paper loading; Debris inside printer. | Open cover, carefully remove jammed paper; Inspect for and remove any foreign objects. Reload paper correctly. |
| Impressora não reconhecida pelo computador | USB cable disconnected; Driver not installed or corrupted. | Check USB cable connection; Reinstall printer drivers (refer to Section 3.4). |
7. Especificações
Detailed technical specifications for the Xprinter XP-365B Thermal Barcode Printer.
- Método de impressão: Térmica direta
- Resolução: 203 DPI (pontos por polegada)
- Velocidade de impressão: 127 mm/s (5 inches/second)
- Largura da impressão: Máx. 76 mm
- Largura da mídia: 20 mm ~ 82 mm
- Diâmetro do rolo de papel: Max 80 mm (external), Min 25 mm (internal core)
- Memória: DRAM: 2M, FLASH: 2M
- Interface: USB
- Barcode Support: EAN8, EAN13, CODABAR, POSTNET, UPC-A, UPC-E, CPOST, MSI, PLESSEY, ITF14, EAN14, PDF 417, QR_CODE, DATA MATRIX
- Conjunto de caracteres: Common single-byte fonts (FONT 0 to FONT 8)
- Suporte gráfico: Monochrome PCX, BMP, and other image files
- Physical Dimensions (D x W x H): 230 mm x 163 mm x 152 mm
- Peso: 1.48 kg
- Fonte de energia: Construído em
8. Garantia e Suporte
For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official Xprinter website. Guarde o recibo de compra como comprovante para solicitações de garantia.
For further assistance, you may contact Xprinter customer service through their official channels.





