| Charger LED is not lit. | The charger is not properly inserted into the 12V outlet, or the vehicle's power outlet is not active. | Ensure the charger is fully inserted. Check if the vehicle's ignition is on or if the power outlet requires the vehicle to be running. Test the outlet with another device if possible. |
| Device is not charging or charging slowly. | Incorrect cable, damaged cable, or device incompatibility. | Ensure you are using a compatible and undamaged charging cable. Verify your device supports the charging speeds provided by the charger (25W USB-C PD or 12W USB-A). Try a different cable or device to isolate the issue. |
| Charger or device feels warm during charging. | Normal operation for fast charging, or potential overload. | A slight warmth is normal during fast charging. If the device or charger becomes excessively hot, disconnect it immediately. Ensure proper ventilation and avoid charging in direct sunlight. |