VTech AM18447 4-Line Corded Base Phone System User Manual

1. Introdução

This manual provides detailed instructions for the VTech AM18447 4-Line Corded Base Phone System, including the AM18447 main console and up to three AM18247 corded desksets. This system is designed to manage calls across 1 to 4 telephone lines simultaneously, offering advanced features for efficient communication. Please read this manual thoroughly to ensure proper installation, operation, and maintenance of your phone system.

Image 1: The VTech AM18447 4-Line Corded Base Phone System, showing the main console and three additional corded desksets.

2. Configuração

2.1 Desempacotando o sistema

Desembale cuidadosamente todos os itens da caixa. Certifique-se de que os seguintes componentes estejam presentes:

• VTech AM18447 Main Console (Base Unit)
• Up to three VTech AM18247 Corded Desksets
• Power Adapters for each unit
• Cabos de linha telefônica
• Corded Handsets and Coiled Cords

2.2 Connecting the Main Console (AM18447)

1. Connect one end of the coiled handset cord to the handset jack on the main console and the other end to the handset.
2. Plug one end of the telephone line cord into the LINE 1 jack on the back of the main console and the other end into a telephone wall jack. Repeat for LINE 2, LINE 3, and LINE 4 if you have multiple lines.
3. Connect the power adapter to the POWER jack on the main console and plug the other end into an electrical outlet.
4. If using DSL service, ensure you use a DSL filter (not included) for each telephone line to prevent interference.

2.3 Connecting Additional Corded Desksets (AM18247)

Each AM18247 deskset connects to the main console wirelessly. Follow these steps for each deskset:

1. Connect one end of the coiled handset cord to the handset jack on the deskset and the other end to the handset.
2. Connect the power adapter to the POWER jack on the deskset and plug the other end into an electrical outlet.
3. The deskset will automatically register with the main console upon power-up. If registration fails, refer to the troubleshooting section.

Imagem 2: Uma descrição detalhada view of the VTech AM18447 main console, highlighting the display, keypad, and line indicators.

2.4 Battery Installation for Power Failure Operation

The main console requires 4 AAA batteries (not included) for power failure operation, allowing basic functionality during a power outage. Locate the battery compartment on the underside of the main console, insert the batteries according to the polarity markings, and replace the cover.

3. Instruções de operação

3.1 Funções básicas de chamada

• Fazer uma chamada: Levante o monofone ou pressione o PALESTRANTE button. Select an available line (LINE 1-4) if not automatically selected. Dial the number.
• Atender uma chamada: Levante o monofone ou pressione o PALESTRANTE botão quando o telefone tocar.
• Finalizando uma chamada: Coloque o aparelho de volta no suporte ou pressione o PALESTRANTE botão novamente.
• Segurar: Durante uma chamada, pressione o SEGURAR button to place the call on hold. Press the flashing line button to retrieve the call.
• Remarcação: Pressione o REDISCAR button to redial the last 10 numbers called.

3.2 Viva-voz

The system features a full-duplex speakerphone, allowing both parties to speak and be heard simultaneously. To use, press the PALESTRANTE button during a call or to initiate a call without lifting the handset.

Sistema de atendimento digital 3.3

The integrated digital answering system records up to 180 minutes of messages, announcements, and memos.

• Gravação de um anúncio de despedida: Access the answering system menu and follow voice prompts to record your personalized message.
• Reprodução da mensagem: Pressione o REPRODUZIR/PARAR botão. Usar PULAR to advance, REPITA to replay, and EXCLUIR to remove messages. Variable speed playback is available through menu options.
• Memo Recording: Record personal memos for later playback.
• Acesso remoto: Access your messages from an outside line by dialing your phone number and entering your remote access code.
• Private Mailbox: Configure private mailboxes for individual users.

3.4 Identificação de chamadas / Chamada em espera

The system stores up to 50 names and numbers in the Caller ID history.

• Viewing Caller ID: Use the navigation buttons to scroll through the Caller ID log.
• Chamada em espera: When on a call, a tone indicates an incoming call. Press the CLARÃO botão para alternar entre as chamadas.

3.5 Lista Telefônica

Store up to 100 names and numbers in the phonebook directory.

• Adicionando uma entrada: Access the phonebook menu, select 'Add New Entry', and enter the name and number.
• Discagem rápida: Assign frequently called numbers to speed dial locations (up to 32).

3.6 Intercom, Call Transfer, and Conferencing

• Interfone: Pressione o INTERFONE button and select the desired station to initiate an internal call.
• Transferência de chamadas: Durante uma chamada externa, pressione TRANSFERIR, select the internal station, and then hang up to complete the transfer.
• Conferência de 4 vias: Connect up to four parties (internal and external) on a single call. Refer to the menu for specific steps.

3.7 Configurações do sistema

Access the setup menu to customize various settings.

• Linguagem: Select English, Spanish, or French for the display menu.
• Ringers: Choose from 10 polyphonic ringers, assignable per line.
• Auto atendimento: Enable or disable the auto attendant feature for each line.

Imagem 3: Um ângulo view of the VTech AM18447 main console, providing a clear perspective of its ergonomic design and button layout.

4. Manutenção

Para garantir a longevidade e o desempenho ideal do seu sistema telefônico VTech, siga estas orientações de manutenção:

• Limpeza: Wipe the phone surfaces with a soft, slightly damp pano. Não use produtos químicos agressivos ou produtos de limpeza abrasivos.
• Localização: Place the phone system in a dry area, away from direct sunlight, heat sources, and excessive moisture.
• Poder: Ensure all power adapters are securely plugged into working electrical outlets.

5. Solução De Problemas

If you encounter issues with your VTech phone system, try the following solutions:

• Não esta dando sinal:
  • Check all telephone line cord connections.
  • Certifique-se de que o adaptador de alimentação esteja conectado com segurança.
  • Test the telephone line with another phone.
• No Power to Unit:
  • Verify the power adapter is correctly connected to the unit and a working electrical outlet.
  • Check the electrical outlet with another device.
• Secretária eletrônica não está gravando:
  • Certifique-se de que a secretária eletrônica esteja ligada.
  • Check if the memory is full; delete old messages.
• ID do chamador não exibido:
  • Certifique-se de ter assinado o serviço de identificação de chamadas com sua operadora de telefonia.
  • Verify the phone line connection.
• Deskset Not Registering:
  • Ensure the deskset is powered on.
  • Refer to the main console's menu for manual registration options if automatic registration fails.

6. Especificações

7. Garantia e Suporte

VTech products are manufactured with high-quality components and are designed for reliable performance. For specific warranty information, please refer to the warranty card included with your product packaging or visit the official VTech website.

For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact VTech Customer Service. Contact details can typically be found on the VTech website ou na embalagem do seu produto.