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Alienware AW920H

Alienware AW920H Tri-Mode Wireless Gaming Headset

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The Alienware AW920H Tri-Mode Wireless Gaming Headset offers an immersive audio experience with its advanced features and versatile connectivity. Designed for comfort during extended use, it incorporates high-quality sound drivers and noise-cancelling technology to enhance your gaming and communication.

Alienware AW920H Headset with detachable microphone and USB-C dongles
The Alienware AW920H headset, featuring its detachable boom microphone and included USB-C wireless dongles for versatile connectivity.
Frente view of Alienware AW920H Headset
Uma frente direta view of the Alienware AW920H headset, highlighting its sleek design and ear cup shape.
Angulado view of Alienware AW920H Headset showing left earcup
Um ângulo view of the headset, focusing on the left earcup with the Alienware logo illuminated.
Lado view of Alienware AW920H Headset
Um profissional secundáriofile of the headset, illustrating the adjustable headband and ear cup articulation.
Alienware AW920H Headset with dimensions indicated
Diagram showing the dimensions of the Alienware AW920H headset for proper fit and storage.

Configurar

Follow these steps for initial setup and connection of your Alienware AW920H headset:

  1. Carregando o fone de ouvido: Before first use, fully charge the headset using the provided USB-C cable. Connect the USB-C end to the headset's charging port and the other end to a compatible USB power source. The LED indicator will show charging status.
  2. Attaching the Boom Microphone: Align the detachable boom microphone with the port on the left earcup and firmly insert it until it clicks into place.
  3. Connecting via 2.4 GHz Wireless (PC):
    • Insert the USB-C wireless dongle into an available USB-C port on your PC. If your PC only has USB-A ports, use the included USB-C to USB-A adapter.
    • Power on the headset. It should automatically pair with the dongle. The LED indicator will confirm connection.
  4. Connecting via Bluetooth 5.2 (Laptop, Phone, Tablet):
    • With the headset powered on, press and hold the Bluetooth pairing button (refer to the controls section for location) until the LED indicator blinks rapidly, indicating pairing mode.
    • On your device, go to Bluetooth settings and select "Alienware AW920H" from the list of available devices.
    • Once connected, the LED indicator on the headset will show a solid light.
  5. Connecting via 3.5mm Audio Cable (PC, Consoles, Mobile Devices):
    • Connect one end of the 3.5mm braided audio cable to the headset's 3.5mm port.
    • Connect the other end to the 3.5mm audio jack on your desired device.
    • This connection is wired and does not require battery power.

Instruções de operação

The Alienware AW920H headset is equipped with intuitive controls and advanced audio features for an optimized experience.

Recursos de áudio:

  • Dolby Atmos Virtual Surround Sound: Provides crystal-clear audio with three-dimensional precision, allowing for accurate spatial awareness in games.
  • 40mm Hi-Res Certified Drivers: Delivers a wide frequency range for rich, clear, and immersive audio, capturing detailed in-game sounds.
  • Cancelamento Ativo de Ruído (ANC): Four integrated microphones work to cancel out external noise, helping you focus on your audio.

Recursos do microfone:

  • AI-driven Noise-Cancelling Microphone: Filters ambient noise to improve communication clarity during chat or calls, available via both the detachable boom mic and integrated microphone.
  • Detachable Boom Mic: Provides flexible communication options, easily attachable or removable based on your needs.

Controles:

The headset features various controls located on the earcups for easy access:

  • Controle de volume: Adjust audio levels using the intuitive controls on the earcup.
  • Botão ANC: Toggle Active Noise Cancelling on or off.
  • Microfone mudo: Silenciar ou ativar o som do microfone.
  • Botão de energia: Turn the headset on or off.
  • Botão de emparelhamento Bluetooth: Inicie o modo de emparelhamento Bluetooth.

Manutenção

Proper maintenance ensures the longevity and optimal performance of your Alienware AW920H headset.

  • Limpeza: Use um pano macio e seco para limpar os fones de ouvido e a faixa de cabeça. Para sujeira mais persistente, use um pano levemente umedecido.amp cloth with mild soap can be used, ensuring no moisture enters the speaker grilles or ports. Avoid harsh chemicals or abrasive materials.
  • Armazenar: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Utilize the included carrying case for protection when traveling or not in use. The earcups swivel for easier storage.
  • Cuidados com a bateria: Para preservar a vida útil da bateria, evite descarregar completamente os fones de ouvido com frequência. Carregue-os regularmente, mesmo que não estejam em uso constante.
  • Gerenciamento de cabos: When using the wired connection, avoid sharp bends or excessive pulling on the cable to prevent internal damage.

Solução de problemas

If you encounter issues with your Alienware AW920H headset, refer to the common problems and solutions below:

ProblemaSolução possível
Sem áudio ou volume baixo
  • Certifique-se de que o fone de ouvido esteja ligado e carregado.
  • Check volume levels on both the headset and the connected device.
  • Verifique se o dispositivo de saída de áudio correto está selecionado nas configurações de som do seu dispositivo.
  • For wireless connections, ensure the dongle is properly inserted and paired.
  • Para conexões com fio, certifique-se de que o cabo de 3.5 mm esteja totalmente inserido tanto no fone de ouvido quanto no dispositivo.
Microphone not working or poor quality
  • Ensure the boom microphone is securely attached.
  • Verifique se o microfone está silenciado no fone de ouvido ou nas configurações do seu dispositivo.
  • Verifique se o dispositivo de entrada de microfone correto está selecionado nas configurações de som do seu dispositivo.
  • Adjust microphone sensitivity in your device's sound settings.
Wireless connection drops frequently
  • Certifique-se de que o fone de ouvido esteja dentro do alcance do dongle sem fio ou do dispositivo Bluetooth.
  • Minimize a interferência de outros dispositivos sem fio (por exemplo, roteadores Wi-Fi, telefones sem fio).
  • Try re-pairing the headset with the dongle or Bluetooth device.
  • Ensure the headset firmware is up to date (check Alienware support weblocal).
Inaccurate battery level display
  • Fully charge and discharge the headset a few times to recalibrate the battery sensor.
  • Check for any available firmware updates for the headset.
Headset not switching audio output back to speakers
  • Manually select your desired audio output device in your computer's sound settings after disconnecting the headset.
  • Restart your computer or audio application.
Physical damage (e.g., earcup connection)
  • Handle the headset with care, especially when adjusting or storing.
  • If damage occurs within the warranty period, contact Alienware support for assistance.

Especificações

RecursoDetalhe
Nome do modeloAW920H
Tecnologia de ConectividadeBluetooth 5.2, 2.4 GHz Wireless (via USB-C Dongle), 3.5 mm Jack
Controle de RuídoCancelamento de ruído ativo
Resposta de frequência40 kHz
Motoristas40mm Hi-Res Certified
MicrofoneAI-driven Noise-Cancelling (Detachable Boom Mic & Integrated)
Duração da bateriaAté 55 horas
MaterialCouro (conchas auriculares)
Peso do item10.6 onças
Dimensões do produto (CxLxA)10.39 x 10.81 x 3.54 polegadas
Componentes incluídosHeadset, USB-C Dongle, Documentation

Garantia e Suporte

For detailed warranty information and technical support, please refer to the official Alienware documentation or visit the Dell support website.

You can also download the full User Guide in PDF format here: Alienware AW920H User Guide (PDF)