Introdução
Thank you for choosing the Totem Osprey Electric Mountain Bike. This manual provides essential information for the safe assembly, operation, and maintenance of your new electric bicycle. Please read this manual thoroughly before your first ride to ensure optimal performance and safety. Keep this manual for future reference.

Figure 1: Totem Osprey Electric Mountain Bike, showcasinSeu design elegante e estrutura robusta.
Informações de segurança
Always prioritize safety when operating your electric bicycle. Failure to follow safety guidelines can result in serious injury or damage to the bike.
- Use sempre um capacete que atenda aos padrões de segurança.
- Antes de cada utilização, faça uma inspeção prévia, verificando os freios, os pneus e a bateria.
- Familiarize yourself with local e-bike regulations and traffic laws.
- Não dirija sob a influência de álcool ou drogas.
- Avoid riding in adverse weather conditions or on excessively rough terrain if you are not experienced.
- Ensure all quick releases and bolts are properly tightened before riding.
Configuração e montagem
Your Totem Osprey electric mountain bicycle is 85% pre-assembled. The following steps outline the final assembly process. Tools required for assembly are included with your purchase.
Desembalando
- Retire cuidadosamente a bicicleta e todos os componentes da embalagem.
- Remova todos os materiais de embalagem protetora e abraçadeiras.
- Inspect the bike for any visible damage that may have occurred during shipping. Contact customer support immediately if damage is found.
Instalação do guiador
- Loosen the bolts on the stem faceplate.
- Position the handlebar in the stem, ensuring it is centered.
- Tighten the stem faceplate bolts evenly to secure the handlebar.
Instalação da roda dianteira
- Alinhe a roda dianteira com os encaixes do garfo.
- Ensure the brake rotor is correctly seated within the brake caliper.
- Insert the quick release skewer or axle through the hub and tighten securely.
Instalação do pedal
- Identifique os pedais esquerdo (L) e direito (R).
- O pedal direito (R) é rosqueado no sentido horário no braço da manivela direita.
- O pedal esquerdo (L) é rosqueado no sentido anti-horário no braço da manivela esquerda.
- Aperte bem os dois pedais com uma chave inglesa.
Instalação do espigão do assento
- Insira o canote no tubo do selim.
- Adjust the seat height to a comfortable and safe riding position.
- Secure the seat post with the quick release lever or bolt. Ensure the minimum insertion mark is not visible.
Componentes acabadosview
Understanding the key components of your Totem Osprey e-bike will enhance your riding experience and maintenance efforts.

Figure 2: Key dimensions of the Totem Osprey Electric Mountain Bike, including handlebar height, stand over height, seat tube, reach, wheelbase, and total length. Recommended rider height is 5'4" - 6'5", with a maximum load capacity of 300 lbs.
Sistema Motor
The Osprey is equipped with a 350W high-speed brushless motor, providing robust power for various terrains. It features a built-in overheat protection module for enhanced safety during demanding rides.

Figure 3: Diagram illustrating the internal components of the 350W brushless motor, highlighting its high-power output and integrated overheat protection module.
Bateria
The bike features a removable 36V Lithium-Ion Battery with a 14Ah capacity, offering a range of 50-75 miles per charge. It integrates a smart battery management system for extended life and includes an anti-theft security lock.

Figure 4: Visual representation of the 36V 14Ah Lithium-Ion Battery integrated within the bike frame, emphasizing its removable design and power-saving features.
Sistema de Suspensão
Equipped with a professional Suntour XCT suspension fork featuring HLO (Hydraulic Lockout) technology, this system provides significant shock absorption and a smoother ride. The lockout feature allows for on-the-fly travel adjustment.

Figura 5: Close view of the Suntour XCT front suspension fork with its hydraulic lockout mechanism, illustrating its shock absorption capabilities.
Brakes and Gears
The bike features professional electric bicycle-grade hydraulic disc brakes for reliable stopping power in various conditions. The Shimano 3x8 (24-speed) gear system ensures accurate and smooth shifting across diverse road conditions.

Figura 6: Detalhado view of the Logan hydraulic disc brake caliper and the Shimano 24-speed gear derailleur and cassette, indicating suitability for sand, city, and gravel roads.
Instruções de operação
Ligar/desligar
- Para ligar a bicicleta, pressione e mantenha pressionado o botão liga/desliga na unidade de exibição.
- Para desligar, pressione e segure o botão liga/desliga novamente até que o visor desligue.
Sistema de assistência ao pedal (PAS)
The Totem Osprey offers 5 levels of pedal assist. Use the '+' and '-' buttons on the control panel to adjust the assist level. Higher levels provide more motor assistance.
Carregando a bateria
- A bateria pode ser carregada tanto instalada na bicicleta quanto removida.
- Connect the charger to the battery charging port, then plug the charger into a standard wall outlet.
- A full charge typically takes 4-6 hours. The charger indicator light will change when charging is complete.
- Always use the original charger provided by Totem.
Mudando de marcha
Use the Shimano shifters on the handlebars to change gears. Shift gears smoothly and avoid shifting under heavy load to prevent damage to the drivetrain. Practice shifting in a safe area before riding on varied terrain.
Frenagem
The hydraulic disc brakes provide strong and consistent stopping power. Apply both front and rear brakes simultaneously for optimal control and stopping distance. Avoid sudden, hard braking, especially with the front brake, to prevent skidding.
Manutenção
A manutenção regular é crucial para a longevidade e o funcionamento seguro da sua bicicleta elétrica.
- Pressão dos pneus: Check tire pressure before each ride. Recommended pressure is typically found on the tire sidewall.
- Freios: Regularly inspect brake pads for wear and ensure brake levers feel firm. Adjust or replace as needed.
- Corrente: Mantenha a corrente limpa e lubrificada para garantir trocas de marcha suaves e evitar desgaste prematuro.
- Parafusos e fixadores: Periodically check all bolts and fasteners for tightness, especially on critical components like the handlebars, stem, wheels, and seat post.
- Cuidados com a bateria: Guarde a bateria em local fresco e seco. Se for armazená-la por longos períodos, carregue-a até 50-70% a cada poucos meses.
- Limpeza: Limpe a bicicleta com um damp Use pano e sabão neutro. Evite lavar componentes elétricos com água em alta pressão.
Solução de problemas
This section addresses common issues you might encounter with your Totem Osprey e-bike.
| Problema | Possível causa | Solução |
|---|---|---|
| A bicicleta não liga. | Bateria não carregada; Bateria mal encaixada; Conexão elétrica solta. | Charge battery; Ensure battery is fully inserted and locked; Check all visible connections. |
| Motor não está auxiliando | PAS level set to 0; Brake levers engaged; Sensor issue. | Increase PAS level; Release brake levers fully; Contact support if issue persists. |
| Os freios parecem esponjosos ou fracos. | Air in hydraulic line; Worn brake pads; Misaligned caliper. | Bleed brakes (professional recommended); Replace brake pads; Realign caliper. |
| As marchas não estão mudando suavemente. | Câmbio desregulado; Corrente suja ou seca; Gancho torto. | Adjust derailleur limits and cable tension; Clean and lubricate chain; Inspect hanger for damage. |
Especificações
| Recurso | Detalhe |
|---|---|
| Tipo de bicicleta | Bicicleta elétrica de montanha |
| Nome do modelo | Osprey (also referred to as Victor) |
| Motor | Motor sem escovas de alta velocidade de 350 W |
| Bateria | 36V 14Ah Lithium-Ion (Samsung cells) |
| Alcance por carga | 50-75 milhas |
| Tempo de carregamento | 4-6 horas |
| Max Speed (Pedal Assist) | 20 MPH |
| Engrenagens | Shimano 3x8 Speed (24-speed) |
| Freios | Hydraulic Disc Brakes (Logan) |
| Suspensão | Suntour XCT Front Suspension Fork with HLO |
| Material da estrutura | 6061 Alumínio |
| Tamanho da roda | 27.5 polegadas |
| Altura recomendada para o piloto | 5'4" - 6'5" |
| Capacidade máxima de peso | 300 libras |
| Peso do item | 57 libras |
| Componentes incluídos | Electric bike, Charger, User manual, Assembly tools |
Garantia e Suporte
Totem provides customer support and stands behind its products. For warranty information, technical assistance, or replacement parts, please contact Totem customer service.
- Refer to the warranty card included with your purchase for specific terms and conditions.
- For direct support, visit the official Totem website ou entre em contato com o departamento de atendimento ao cliente.
- Guarde o recibo de compra como comprovante para solicitações de garantia.





