QNAP TS-264-8G-US 2-Bay High-Performance Desktop NAS Instruction Manual

1. Introdução

The QNAP TS-264-8G-US is a 2-bay high-performance desktop Network Attached Storage (NAS) device designed for efficient data management and connectivity. It is powered by an Intel Celeron N5105/N5095 quad-core processor, offering robust performance for various tasks. This NAS supports up to 16 GB DDR4 memory and SATA 6 Gb/s drives, providing flexible storage options. Key features include dual 2.5GbE ports for accelerated file sharing and large file transfers, and dual M.2 PCIe Gen3x2 NVMe SSD slots for cache acceleration or SSD storage pools to enhance overall system performance. The integrated Intel® AES-NI encryption engine ensures data security without compromising speed. Multiple USB 3.2 Gen 2 Type-A ports offer high-speed connectivity for external devices.

2. O que está na caixa

Upon unboxing your QNAP TS-264-8G-US, please verify that all the following items are included:

• TS-264-8G-US NAS Unit
• Cabo Ethernet x 1
• Cabo de alimentação x 1
• Flat head screw (for 3.5" HDD) x 12
• Flat head screw (for 2.5" HDD) x 12
• Adaptador CA

3. Excesso Físicoview

Familiarize yourself with the physical components and ports of your QNAP TS-264-8G-US NAS.

Imagem 1: Frente View. The front panel features the QNAP logo, power button, status indicators, and a USB port for quick access.

Image 2: Dimensions and Weight. This image illustrates the compact dimensions (6.5 x 4.13 x 8.92 inches) and net weight (3.42 pounds) of the NAS unit.

Imagem 3: Traseira View. The rear panel includes two 2.5GbE ports, two USB 3.2 Gen 2 ports, two USB 2.0 ports, one HDMI 2.0 output, a reset button, and the DC power input.

Painel frontal

• Botão de energia: Used to power on/off the NAS.
• Indicadores de status: LEDs indicating system status, LAN activity, and individual disk activity.
• Porta USB 3.2 Gen 2 Tipo A: For quick connection of external USB devices.

Painel traseiro

• 2.5GbE Ports (x2): Dual 2.5 Gigabit Ethernet ports for high-speed network connectivity.
• Portas USB 3.2 Gen 2 Tipo A (x2): Portas USB de alta velocidade para conectar periféricos.
• 

  Image 4: M.2 NVMe SSD. The NAS supports M.2 NVMe SSDs for enhanced performance.
• Portas USB 2.0 (x2): Standard USB ports for additional device connections.
• Saída HDMI 2.0: For direct display connection, supporting 4K resolution.
• Botão de reinicialização: Used to reset the NAS configuration.
• Entrada de energia DC: Connects to the provided AC adapter for power.

4. Configuração

Follow these steps to set up your QNAP TS-264-8G-US NAS:

4.1 Instalação da unidade

The TS-264-8G-US is a diskless NAS, meaning you need to install your own 3.5-inch or 2.5-inch SATA hard drives (HDDs) or solid-state drives (SSDs).

1. Carefully open the NAS enclosure to access the drive bays.
2. Insert your chosen drives into the bays. Use the provided flat head screws to secure 3.5-inch HDDs or 2.5-inch HDDs/SSDs.
3. For M.2 NVMe SSDs, locate the dedicated M.2 PCIe slots on the motherboard and install the SSDs as per the instructions.
4. Close and secure the NAS enclosure.

4.2 Conexão inicial

1. Connect one end of the provided Ethernet cable to a 2.5GbE port on the NAS and the other end to your router or network switch.
2. Connect the AC adapter to the DC power input on the NAS and plug it into a power outlet.
3. Press the power button on the front panel to turn on the NAS. The status LEDs will illuminate.

4.3 Software Setup (QTS Smart Installation)

Once the NAS is powered on and connected to your network, you can proceed with the software setup using the QTS Smart Installation system:

1. Abra um web browser on a computer connected to the same network as the NAS.
2. Navigate to the QNAP website or use the Qfinder Pro utility to locate your NAS on the network.
3. Follow the on-screen prompts of the QTS Smart Installation wizard to initialize the disks, install the operating system (QTS), and configure basic settings.
4. Create an administrator account and set a strong password.
5. Configure storage pools and volumes according to your data redundancy and capacity needs.

5. Operação

The QNAP TS-264-8G-US runs on the QTS operating system, offering a user-friendly interface for managing your data and NAS functions.

5.1 File Acesso e compartilhamento

• File Estação: Use o File Station application within QTS to browse, manage, and share files stored on your NAS via a web navegador.
• SMB/AFP File Compartilhamento: Access shared folders on your NAS from Windows, macOS, or Linux computers using standard network protocols.
• MyQNAPCloud: Securely access your files from anywhere with MyQNAPCloud, QNAP's remote access service.

5.2 Data Backup and Synchronization

• QNAP NetBak Replicator: Effortlessly back up your Windows computers.
• Time Machine: Use Time Machine for backing up Mac computers.
• Hybrid Backup Sync: Consolidate backup and synchronization tasks to local, remote, and cloud storage.

5.3 Multimedia Management

• Centrally store and organize personal or family photos, music, and videos.
• Utilize multimedia applications within QTS for streaming and playback.

6. Manutenção

Regular maintenance ensures the longevity and optimal performance of your QNAP NAS.

• Data Scrubbing: Periodically perform data scrubbing to check for and correct data inconsistencies on your storage volumes. This can be scheduled via the Storage Manager in QTS.
• Atualizações de firmware: Keep your QTS firmware updated to the latest version to benefit from new features, security patches, and performance improvements.
• Sistema de refrigeração: Ensure the NAS is placed in a well-ventilated area. The integrated fan helps maintain optimal operating temperatures for the internal components.
• Conexão UPS: For enhanced data protection against power outages, connect your NAS to an Uninterruptible Power Supply (UPS).

7. Solução De Problemas

If you encounter issues with your QNAP TS-264-8G-US NAS, consider the following basic troubleshooting steps:

• Verifique as conexões: Verify that all power and network cables are securely connected.
• LEDs de status: Observe the status LEDs on the front panel for any error indications. Refer to the QTS user manual for LED status definitions.
• Restart NAS: Try restarting the NAS through the QTS interface or by pressing the power button.
• Botão de reinicialização: If the NAS is unresponsive, use the reset button on the rear panel. A short press will restart the NAS, while a longer press (3 seconds) will reset network settings.
• QNAP Support: For more complex issues, visit the official QNAP support website for detailed FAQs, knowledge base articles, and technical assistance.

8. Especificações

9. Garantia e Suporte

QNAP products come with a complete service warranty that guarantees excellent service and peace of mind. For additional coverage, you may purchase a QNAP Extended Warranty Service.

• Garantia padrão: Each QNAP product includes a standard warranty.
• Garantia estendida: You can purchase an extended warranty for additional coverage. Register your QNAP product within 9 months of purchase to be eligible for a warranty extension, which can stretch your warranty coverage up to 5 years.
• Planos de recuperação de dados: Optional 2-year and 3-year data recovery plans are available for purchase to protect your valuable data.

For support, please visit the official QNAP website ou entre em contato com o atendimento ao cliente.