Introdução
This user manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your ENGWE M20 Electric Bike. Please read this manual thoroughly before your first ride and keep it for future reference. Understanding the features and proper handling procedures will ensure a safe and enjoyable riding experience.

Figure 1: The ENGWE M20 Electric Bike, showcasingraças à sua estrutura robusta e pneus largos.
Informações de segurança
Your safety is paramount. Always wear a helmet and appropriate safety gear when riding. Adhere to all local traffic laws and regulations. Perform a pre-ride inspection before each use, checking brakes, tires, and battery level.
- Uso do capacete: Use sempre um capacete certificado.
- Verificação pré-viagem: Inspect tires, brakes, lights, and battery charge before every ride.
- Condições climáticas: Tenha cautela ao pilotar em condições de piso molhado ou escorregadio.
- Limite de peso: Não exceda a recomendação de peso máximo de 264 libras (120 kg).
- Recomendação de idade: This electric bike is designed for adults.
Produto acimaview e Características
The ENGWE M20 is a powerful electric bike designed for various terrains, offering a blend of performance and comfort. Key features include:
- Motor potente: Equipped with a 48V/750W brushless motor, peaking at 1000W with 55N.m torque, capable of reaching speeds up to 28 mph.
- Alcance estendido: Dual battery version offers a maximum range of up to 94 miles (47 miles per battery in assist mode).
- Capacidade todo-terreno: Features 20x4.0 inch fat tires and full suspension (front hydraulic and rear air shocks) for smooth rides on diverse surfaces.
- Visor LCD inteligente: Provides real-time data including power, speed, and mileage.
- Câmbio de 7 velocidades: Shimano 7-speed derailleur for flexible riding conditions.
- Segurança aprimorada: Dual LED headlights, rear brake lights, and front/rear disc mechanical brakes.
- Estrutura leve: Constructed from lightweight aluminum alloy.

Figure 2: Illustration of the powerful 1000W peak hub motor, designed for swift acceleration and hill climbing.

Figure 3: Visual representation of the dual battery system, providing an extended range for longer rides.

Figure 4: Diagram highlighting the dual shock systems, including front hydraulic and rear air shocks, for a comfortable riding experience.

Figure 5: The ENGWE M20 electric bike shown navigating different environments, demonstrating its versatility across various terrains.

Figure 6: A summary of the ENGWE M20's key features, including 1000W peak power, 28 MPH max speed, dual suspensions, 94 miles max range, 20x4.0 inch tires, and 48V 26Ah dual batteries.
Configurar
Conjunto
The ENGWE M20 comes 90% pre-assembled. Follow these steps for final assembly:
- Retire a bicicleta da embalagem com cuidado.
- Attach the front wheel, ensuring the quick-release skewer is properly secured.
- Instale o guidão, ajustando-o para uma posição de pilotagem confortável.
- Fixe os pedais, observando que os pedais esquerdo e direito são distintos (geralmente marcados com L e R).
- Adjust the seat height for optimal comfort and pedaling efficiency.
- Perform a thorough check of all bolts and connections to ensure they are tightened securely.
Carga inicial da bateria
Before your first ride, fully charge the battery. Connect the charger to the bike's charging port and then to a power outlet. The indicator light on the charger will change when charging is complete.
Instruções de operação
Ligar/desligar
Press and hold the power button on the intelligent LCD display to turn the bike on or off.
Modos de pilotagem
The ENGWE M20 offers multiple riding modes:
- Modo de assistência ao pedal (PAS): The motor provides assistance as you pedal. Adjust the assist level using the controls on the handlebar.
- Modo Elétrico Puro: Use o acelerador para impulsionar a bicicleta sem pedalar.
- Modo manual: Ande de bicicleta como se estivesse pedalando uma bicicleta tradicional, sem assistência do motor.
Funções do display LCD
The intelligent LCD display shows real-time information:
- Velocidade atual
- Nível da bateria
- Mileage (Odometer/Trip)
- Nível de assistência do pedal
- Status dos faróis

Figure 7: Close-up of the intelligent LCD display, providing clear real-time riding data.
Mudança de marchas
The bike is equipped with a Shimano 7-speed derailleur. Use the twist grip shifter on the handlebar to change gears according to terrain and desired speed.

Figure 8: The Shimano 7-speed gear shifter, allowing for smooth and accurate gear changes.
Manutenção
Regular maintenance ensures the longevity and safe operation of your ENGWE M20 Electric Bike.
- Cuidados com a bateria:
- Carregue a bateria regularmente, mesmo quando não estiver em uso, para manter sua saúde.
- Evite descarregar completamente a bateria.
- Guarde a bateria em local fresco e seco.
- Pressão dos pneus: Check tire pressure before each ride. Maintain recommended PSI for optimal performance and safety. The 20x4.0 inch fat tires require specific pressure.
- Freios: Regularly inspect brake pads for wear and ensure proper brake lever tension. The dual disc mechanical brakes should provide smooth stopping power.
- Limpeza: Limpe a bicicleta com um damp pano. Evite lavar com alta pressão diretamente sobre componentes elétricos.
- Lubrificação: Lubrifique a corrente e outras partes móveis periodicamente.
- Fixadores: Periodically check and tighten all bolts and nuts, especially after the first few rides.
Taillight Replacement Guide
This video demonstrates the process of replacing the taillight on your ENGWE M20 Electric Bike.
Video 1: Instructions on how to replace the taillight of the ENGWE M20 electric bike. This video guides you through loosening screws, disconnecting the old taillight cable, installing the new taillight, reconnecting the cable, and testing the new light.
Solução de problemas
| Problema | Possível causa | Solução |
|---|---|---|
| A bicicleta não liga. | Battery not charged or not properly connected. | Certifique-se de que a bateria esteja totalmente carregada e bem encaixada. Verifique todas as conexões elétricas. |
| Motor não está funcionando. | Pedal assist level too low, throttle not engaged, or sensor issue. | Increase pedal assist level. Ensure throttle is fully engaged. Check for any loose sensor cables. |
| Os freios parecem fracos. | Pastilhas de freio gastas ou cabo de freio solto. | Inspect brake pads and replace if worn. Adjust brake cable tension. Consult a professional if unsure. |
| Ruídos incomuns durante a condução. | Componentes soltos, corrente seca ou atrito do pneu. | Check all fasteners. Lubricate the chain. Inspect tires for rubbing against the frame or fenders. |
Especificações
Detailed technical specifications for the ENGWE M20 Electric Bike:
| Especificação | Detalhe |
|---|---|
| Tipo de bicicleta | Bicicleta elétrica |
| Nome do modelo | ENGWE M20 |
| Motor | 48V/750W Brushless (1000W Peak) |
| Velocidade Máxima | 28 mph |
| Torque | 55 Nm |
| Bateria | 48V 26Ah (Dual Battery version) |
| Gama Máxima | Up to 94 miles (assist mode) |
| Tamanho da roda | 20 polegadas (pneus largos de 4.0") |
| Material da estrutura | Liga de alumínio |
| Tipo de suspensão | Dual (Front Hydraulic, Rear Air Shocks) |
| Número de velocidades | 7 |
| Estilo de freio | Disc (Front & Rear Mechanical) |
| Peso do item | 41.5 quilos (aprox. 91.5 libras) |
| Recomendação de peso máximo | 264 libras (120 kg) |
| Componentes incluídos | Kickstand, Mudguard, Tool Kit |
| Certificações | UL 2849 Certified/GCC/GCC-CPSC-16CFR1512 |

Figure 9: Dimension reference for the ENGWE M20 electric bike, including height, length, and recommended rider height range.
Garantia e Suporte
The ENGWE M20 Electric Bike comes with a comprehensive warranty and dedicated customer support.
- Garantia: A one-year warranty is provided on motors, batteries, and controllers. The manufacturer warranty is 2 years.
- Suporte ao cliente: For any assistance, questions, or concerns, please contact the professional customer support team via email. Refer to your purchase documentation for specific contact details.
- Recursos on-line: Visit the official ENGWE store for additional information and resources: ENGWE Store.





