1. Informações importantes de segurança
Read all instructions thoroughly before installing and operating this appliance. Keep this manual for future reference. Your safety and the safety of others are very important. Follow all safety messages outlined in this manual.
- Requisitos elétricos: This unit requires a special 230-volt/20-amp electrical outlet. Ensure proper grounding and use a dedicated circuit.
- Instalação: Installation must be performed in accordance with national electrical codes by qualified personnel only. Do not attempt to install the unit yourself if you are not qualified.
- Operating Temperature for Heat Mode: The supplemental heating mode is designed to operate when outside temperatures are between 23°F and 76°F (-5°C and 24°C). It is not intended as a primary heat source during colder months.
- Crianças e animais de estimação: Mantenha crianças e animais de estimação afastados do aparelho durante o funcionamento.
- Manutenção: Desligue sempre o aparelho da tomada antes de limpá-lo ou realizar qualquer manutenção.
2. Produto acabadoview
The Keystone KSTAT12-2HD is a versatile 12,000 BTU wall-mounted air conditioner designed to provide comfort in rooms up to 550 square feet. This unit offers 4-in-1 functionality, including powerful cooling, supplemental heating, dehumidification, and fan-only operation.

Imagem: Frente view of the Keystone 12,000 BTU Wall Mounted Air Conditioner, showing the control panel and air vents.
Its through-the-wall design saves window space and allows for more natural light. The unit features a smart remote control with a built-in thermostat for precise temperature management and energy-saving modes like 'Energy Saver' and 'Sleep' mode, along with a programmable 24-hour timer.

Image: A graphic highlighting the unit's 4-in-1 technology: Powerful Cooling (12,000 BTU - 550 Sq. Ft.), Supplemental Heating (10,600 BTU), Air Flow (3 Fan Speeds), and Dehumidification (2.5 Pints Per Hour).

Image: The Keystone air conditioner installed in a contemporary office environment, demonstrating its integration into a living or working space.
3. Conteúdo da embalagem
Verifique se todos os itens listados abaixo estão incluídos em seu pacote:
- Keystone Wall Mounted Air Conditioner Unit
- Controle remoto
- 2 pilhas AAA (para o controle remoto)
- Mesh Filter (pre-installed)
- Kit Trim
- Manual de Instruções (este documento)
- Informações de garantia
4. Instalação
This unit is designed for through-the-wall installation. A universal wall sleeve (24.5"-27") is required and sold separately. A trim kit is included for a finished appearance.
- Conexão elétrica: The unit requires a NEMA 6-20P plug and a special 230V/20AMP electrical outlet. Ensure the outlet is properly installed and grounded. The cable length is 6.5 ft. LCDI.
- Manga de parede: Install the wall sleeve securely according to its manufacturer's instructions.
- Colocação da unidade: Carefully slide the air conditioner unit into the installed wall sleeve.
- Kit de acabamento: Attach the included trim kit around the unit for a neat and finished look.

Image: A graphic illustrating the easy installation process into a universal wall sleeve and the benefit of freeing up window space for natural light.

Image: A graphic showing the required NEMA 6-20P plug type for a 230V/20AMP outlet and the 6.5 ft LCDI cable length.
5. Instruções de operação
Familiarize yourself with the control panel on the unit and the remote control for optimal use.
5.1. Controle remoto
The remote control features a built-in thermostat that senses the room temperature at its location. It displays this temperature on its LCD screen and sends a signal to the AC unit every 3 minutes, ensuring accurate and precise cooling or heating based on your preferred temperature.

Image: A person comfortably operating the wall-mounted air conditioner using the remote control from a sofa.

Image: A graphic emphasizing the convenience of the built-in remote thermostat, allowing control from anywhere in the room.
5.2. Modos de operação
- Modo de resfriamento: Provides 12,000 BTU of cooling capacity, suitable for rooms up to 550 square feet. Adjust the temperature setting to your desired comfort level.
- Supplemental Heating Mode: Offers 10,600 BTU of supplemental heating capacity. This mode is intended to assist your primary heating system and should be used when outside temperatures are between 23°F and 76°F.
- Modo desumidificador: Removes up to 2.5 pints of moisture per hour from the air, helping to reduce humidity and improve comfort.
- Modo fã: Circulates air without cooling or heating. Choose from 3 fan speeds to suit your preference.
5.3. Recursos de economia de energia
Utilize these features to optimize energy consumption and reduce operating costs:
- Modo de economia de energia: The fan will cycle on and off with the compressor to conserve energy once the set temperature is reached.
- Modo dormir: Gradually increases the room temperature over several hours to save energy while you sleep, maintaining comfort.
- Temporizador de 24 horas: Program the unit to turn on or off automatically at specific times within a 24-hour period.

Image: A visual representation of the energy-efficient Sleep Mode, which adjusts temperature for energy savings during sleep.
6. Manutenção
A manutenção regular garante o desempenho ideal e prolonga a vida útil do seu ar condicionado.
6.1. Limpando o filtro de ar
The unit is equipped with a 'Check Filter' alert that indicates when it's time to clean the mesh filter. A clean filter is crucial for efficient operation and cleaner air circulation.
- Desligar: Always unplug the air conditioner before removing the filter.
- Remover filtro: Carefully remove the mesh filter from its designated slot.
- Filtro limpo: Wash the filter with warm, soapy water. Rinse thoroughly. For heavily soiled filters, a vacuum cleaner can be used to remove loose dust before washing.
- Filtro seco: Deixe o filtro secar completamente ao ar livre antes de reinseri-lo. Não utilize calor para secá-lo.
- Reinstalar filtro: Recoloque o filtro seco na unidade.

Imagem: Um close-up view of the washable, removable mesh filter being cleaned under running water.
6.2. Limpeza Geral
Limpe o exterior da unidade com um pano macio e úmidoamp pano. Não use produtos químicos agressivos ou produtos de limpeza abrasivos.
7. Solução De Problemas
If you encounter issues with your air conditioner, refer to the following common problems and solutions. For more detailed troubleshooting, consult the comprehensive manual provided with your unit or contact customer support.
- A unidade não liga: Check if the unit is properly plugged into a 230V/20A outlet. Verify the circuit breaker has not tripped. Ensure the remote control batteries are not depleted.
- Refrigeração/aquecimento insuficiente: Check if the air filter is clean. Ensure no obstructions are blocking the air intake or exhaust. Verify the temperature setting is appropriate for the desired mode. Ensure windows and doors are closed.
- Ruídos incomuns: Some operational sounds are normal (e.g., fan, compressor starting/stopping). If you hear loud or unusual noises, unplug the unit and contact customer support.
- Vazamento de água: Ensure the unit is installed with a slight tilt to allow proper drainage. Check for any blockages in the drain pan or hose.
8. Especificações
Detailed technical specifications for the Keystone KSTAT12-2HD air conditioner.

Image: A diagram illustrating the physical dimensions (24.2" W x 14.5" H x 20.3" D) and weight (78.3 lbs) of the air conditioner unit.
| Recurso | Detalhe |
|---|---|
| Número do modelo | KSTAT12-2HD |
| Capacidade de resfriamento | 12,000 BTU |
| Supplemental Heating Capacity | 10,600 BTU |
| Área de cobertura | Até 550 pés quadrados. |
| Capacidade de desumidificação | 2.5 Pints/Hora |
| Volumetage | 230 Volts |
| O quetage | 1220 watts |
| Fonte de energia | Elétrico com fio |
| Tipo de plugue | NEMA 6-20P |
| Comprimento do cabo | 6.5 ft. LCDI |
| Dimensões (L x A x P) | 24.2 x 14.5 x 20.3 polegadas |
| Peso do item | 78.3 libras |
| Nível de som | 61.3 decibéis |
| Índice de Eficiência Energética Sazonal (SEER) | 9.5 |
| Cor | Branco brilhante |
| Material | Plástico |
| Método de instalação | Wall (Through-the-Wall) |
| Características especiais | Dehumidifier, Fast Cooling, Filter Light Reminder, Heating And Cooling Function, Remote Controlled |

Image: A room size guide indicating that a 12,000 BTU unit is suitable for areas up to 550 square feet.
9. Garantia e Suporte
Your Keystone KSTAT12-2HD air conditioner comes with a comprehensive warranty:
- Garantia de 1 anos para peças e mão de obra: Cobre defeitos de materiais e de fabricação por um ano a partir da data da compra.
- Additional 4 Years for Sealed System: An extended warranty covers the sealed refrigeration system components for an additional four years (total of five years).
For warranty claims, technical assistance, or further support, please refer to the contact information provided in the warranty document included with your product or visit the official Keystone website.