1. Introdução
This manual provides detailed instructions for the setup, operation, and maintenance of your AudioCodes C435HD IP Phone. Designed for seamless integration with Microsoft Teams, this corded VoIP phone offers high-definition audio and a comprehensive set of features for efficient communication in professional environments. Please read this manual thoroughly before using your device.
2. Conteúdo da embalagem
Verify that all items are present in your product package. If any items are missing or damaged, please contact your vendor immediately.
- AudioCodes C435HD IP Phone Base Unit
- Aparelho portátil
- Cabo do telefone
- Cabo Ethernet
- Suporte de mesa
- Guia de Início Rápido (não incluído neste manual digital)
- Power Adapter (optional, if not using Power over Ethernet - PoE)
3. Descrição Física
Familiarize yourself with the components of your AudioCodes C435HD IP Phone.
Figura 3.1: AudioCodes C435HD IP Phone. This image displays the complete phone unit, including the handset resting on the cradle, the main base unit with its color display, the numeric keypad, function buttons, and the integrated desk stand. The AudioCodes logo is visible on the phone's body.
3.1 Painel Frontal
- Tela de exibição: Color LCD for call information, menus, and Microsoft Teams interface.
- Teclas de função: Context-sensitive buttons located around the display.
- Cluster de navegação: Up, Down, Left, Right arrows and OK button for menu navigation.
- Teclado: Teclas padrão 0-9, *, # para discagem.
- Botões dedicados: Hold, Transfer, Mute, Speaker, Headset, Volume control, and Microsoft Teams button.
3.2 Painel Traseiro e Portas
- Porta do fone: RJ-9 connector for the handset.
- Porta do fone de ouvido: RJ-9 or 3.5mm jack for connecting a headset.
- LAN Port (PoE): RJ-45 port for network connection and Power over Ethernet.
- Porta para PC: RJ-45 port for connecting a computer to the phone's network pass-through.
- Porta de alimentação: For connecting an optional AC power adapter if PoE is not used.
4. Configuração
4.1 Montagem do telefone
- Fixe o suporte de mesa: Align the tabs on the desk stand with the slots on the back of the phone base unit and push firmly until it clicks into place.
- Conecte o aparelho: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base unit.
4.2 Conexão à rede e à energia
The C435HD supports Power over Ethernet (PoE) or an optional AC power adapter.
- For PoE (Recommended): Conecte uma extremidade do cabo Ethernet à porta LAN do telefone e a outra extremidade a um switch ou roteador de rede compatível com PoE. O telefone ligará automaticamente.
- Utilizando o adaptador de energia CA (opcional): If PoE is not available, connect the AC power adapter (sold separately) to the power port on the phone and plug it into a wall outlet. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router.
- Connecting a PC (Optional): If desired, connect an Ethernet cable from your computer to the PC port on the phone. This allows your computer to share the phone's network connection.
4.3 Montagem na parede
The AudioCodes C435HD IP Phone can be wall-mounted. Specific wall mounting kits and instructions are typically provided separately or can be found on the AudioCodes support website. Ensure the mounting surface is secure and use appropriate fasteners.
5. Instruções de operação
This section covers basic call handling and feature usage.
5.1 Funções básicas de chamada
- Fazer uma chamada:
- Pegue o aparelho, pressione o botão do alto-falante ou pressione o botão do fone de ouvido.
- Disque o número desejado usando o teclado.
- Pressione o Chamar Pressione a tecla de função ou aguarde a conexão automática da chamada.
- Atender uma chamada:
- When the phone rings, pick up the handset, press the Responder soft key, or press the Speaker/Headset button.
- Finalizando uma chamada:
- Desligue o telefone ou pressione o Encerrar chamada tecla de função.
5.2 In-Call Features
- Mudo: Pressione o Mudo Pressione o botão para silenciar o microfone durante uma chamada. Pressione novamente para ativar o som.
- Segurar: Pressione o Segurar soft key or dedicated button to put a call on hold. Press the Retomar Tecla de função para recuperar a chamada.
- Transferência: Durante uma chamada ativa, pressione o Transferir soft key or dedicated button. Dial the number to transfer to, then press the Transferir tecla de função novamente.
- Controle de volume: Use o Volume buttons to adjust the handset, headset, or speaker volume during a call.
5.3 Integração com o Microsoft Teams
The C435HD is optimized for Microsoft Teams. The dedicated Teams button provides quick access to your Teams interface, including:
- Chamadas: Access your call history, contacts, and voicemail.
- Calendário: View and join scheduled meetings.
- Contatos: Manage your personal and corporate contacts.
- Presença: View and set your presence status.
Navigate the Teams interface using the display screen and navigation cluster.
6. Manutenção
Proper care ensures the longevity of your AudioCodes IP Phone.
- Limpeza: Use um pano macio, seco ou ligeiramente damp cloth to clean the phone's surface. Do not use abrasive cleaners, waxes, or solvents.
- Evite líquidos: Keep the phone away from water and other liquids. Do not immerse any part of the phone in liquid.
- Temperatura: Utilize o telefone dentro das faixas de temperatura recomendadas. Evite calor ou frio extremos.
- Manuseio: Manuseie o telefone com cuidado. Evite deixá-lo cair ou submetê-lo a impactos fortes.
7. Solução De Problemas
Esta seção aborda problemas comuns que você pode encontrar.
| Problema | Possível causa | Solução |
|---|---|---|
| O telefone não liga. | No power from PoE switch or power adapter not connected. | Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify AC power adapter is properly connected and plugged into a working outlet. |
| Não esta dando sinal. | Network connection issue; phone not registered with VoIP service. | Check Ethernet cable connection. Verify network status on the phone's display. Contact your IT administrator or service provider to confirm registration status. |
| Não consigo ouvir quem está ligando / Quem está ligando não consegue me ouvir. | Volume too low; Mute activated; faulty handset/headset. | Adjust volume using the volume buttons. Ensure Mute button is not active. Test with speakerphone or another handset/headset if available. |
| A tela está em branco ou congelada. | Falha no software; problema de energia. | Perform a power cycle: Disconnect the power/Ethernet cable, wait 10 seconds, then reconnect. If the issue persists, contact support. |
8. Especificações
Key technical specifications for the AudioCodes C435HD IP Phone.
- Número do modelo: TEAMS-C435HD-R
- Dimensões do produto (C x L x A): 8 x 9 x 7 polegadas
- Peso do item: 8.8 libras (aproximadamente 4 quilogramas)
- Cor: Preto
- Tipo de telefone: Corded
- Material: Plástico
- Fonte de energia: Corded Electric (PoE or optional AC adapter)
- Tipo de discador: Teclado único
- Tipo de sistema de atendimento: Digital
- Dispositivos compatíveis: Microsoft Teams, VoIP services, PSTN, ISDN
- Fabricante: Códigos de áudio
- Primeiro disponível: 5 de dezembro de 2023
9. Garantia e Suporte
For warranty information, please refer to the documentation provided by your reseller or the official AudioCodes website. Warranty terms and conditions may vary by region and vendor.
For technical support, product updates, and additional resources, please visit the official AudioCodes support portal or contact your authorized AudioCodes partner.