Introdução
This manual provides essential information for the safe and efficient operation of your ElectriQ iQool 10,000BTU Smart Wall-Mounted Air Conditioner & Heat Pump. This all-in-one unit is designed for year-round climate control, offering powerful cooling in summer, cost-effective heating in winter, and dehumidification to manage indoor moisture.
Os principais recursos incluem:
- 10,000BTU Cooling & 9,000BTU Heating: Ideal for rooms up to 30m².
- All-in-One Design – No Outdoor Unit: Requires only two exterior wall vents, preserving external aesthetics and simplifying installation.
- Ultra-fino Profile (20cm Deep): Comparable in depth to indoor split units but much easier to install.
- Highly Efficient R290 Refrigerant: An eco-friendly refrigerant with zero ozone depletion potential, operating quietly at approximately 58dB(A).
- Smart Features & Scheduling: Wi-Fi enabled for remote control, scheduling, and integration with Alexa or Google Assistant.
- 3-Speed Turbo Fan & Sleep Mode: Adjustable airflow and optimized settings for night-time operation.
Leia atentamente este manual antes da instalação e utilização, e guarde-o para futuras consultas.
Informações de segurança
Observe sempre as seguintes precauções de segurança para reduzir o risco de incêndio, choque elétrico ou ferimentos.
- Segurança elétrica: Certifique-se de que a unidade esteja conectada a uma tomada elétrica devidamente aterrada e com a voltagem correta.tage (240 Volts). Do not use extension cords or adapters. Disconnect power before cleaning or servicing.
- Instalação: Installation must be performed by a qualified person in accordance with all local and national electrical and building codes. Ensure proper ventilation as per installation instructions. The unit uses R290 refrigerant, which is flammable. Do not puncture the refrigerant circuit.
- Operação: Do not insert fingers or objects into the air inlet/outlet. Do not block air vents. Keep children and pets away from the unit during operation.
- Manutenção: Only perform maintenance tasks described in this manual. For repairs or internal servicing, contact qualified service personnel. Do not attempt to disassemble the unit.
- Limpeza: Use um pano macio e macioamp cloth for cleaning the exterior. Do not use abrasive cleaners, waxes, or solvents.
- Disposição: Dispose of the unit and its components, especially the refrigerant, according to local regulations.
Produto acimaview
The ElectriQ iQool unit is a compact, wall-mounted system designed for efficient climate control.

Figura 1: Frente view of the ElectriQ iQool unit, displaying its sleek white design and integrated digital control panel.
Painel de controle
The unit features an intuitive digital control panel for direct operation.

Figura 2: Detalhado view of the control panel, indicating buttons for temperature adjustment, timer, fan speed, operating mode, and power.
Componentes incluídos
The product comes with necessary accessories for installation and operation.

Figura 3: Overview of the ElectriQ iQool unit and its accompanying installation kit, including ducting, covers, remote, and mounting hardware.
Dimensões e Peso
Understanding the unit's dimensions is crucial for planning installation.

Figure 4: Dimensional drawing of the unit, indicating its width (100cm), height (58.5cm), depth (20.5cm), and weight (38kg).
Configuração e instalação
The ElectriQ iQool is designed as an all-in-one unit, eliminating the need for a bulky outdoor compressor. Installation primarily involves creating two ventilation holes through the wall.
Wall Ventilation Requirements

Figura 5: Example of the required external wall vents for the unit, demonstrating that no large outdoor compressor is needed.
Opções de montagem
The unit can be wall-mounted or used as a freestanding appliance, offering flexibility for various room layouts.

Figure 6: Illustration of the unit's versatility, showing both wall-mounted and freestanding placement options.
Refer to the detailed installation guide included with your product for specific instructions on drilling, mounting, and connecting the unit.
Instruções de operação
Your ElectriQ iQool unit offers multiple operating modes and smart control features.
Modos de operação
- Modo de resfriamento: Provides powerful air conditioning for rooms up to 30m².
- Modo de aquecimento: Functions as a cost-effective heat pump for winter use.
- Modo de desumidificação: Helps reduce humidity levels, preventing dampness e molde.
- Modo fã: Circula o ar sem aquecer ou resfriar.
- Modo dormir: Optimizes noise and energy consumption for comfortable night-time operation.
Recursos de controle inteligente
The unit is Wi-Fi enabled, allowing for convenient control via a smartphone app and voice assistants.
- Conectividade Wi-Fi: Connect the unit to your home Wi-Fi network to enable remote control. Download the dedicated ElectriQ app on your smartphone.
- Controle remoto via aplicativo: Manage all functions, set schedules, and monitor the unit from anywhere using your smartphone.
- Integração com assistente de voz: Compatível com Amazon Alexa e Google Assistant para controle sem usar as mãos.

Figura 7: Example of voice control using Amazon Alexa to adjust the unit's temperature setting.

Figure 8: Remote control of the unit via a smartphone app, allowing temperature adjustments from any location.
Manutenção
Regular maintenance ensures optimal performance and longevity of your ElectriQ iQool unit.
- Limpeza externa: Limpe a parte externa casing com um suave, damp pano. Não use produtos químicos agressivos ou materiais abrasivos.
- Limpeza do filtro de ar: The unit is equipped with air filters that should be cleaned regularly (e.g., every 2-4 weeks, depending on usage and air quality). Refer to the full instruction manual for specific filter removal and cleaning procedures. Clean filters improve air quality and unit efficiency.
- Preventing Mold and Odors: To prevent the buildup of mold and unpleasant odors, especially in dehumidify or cooling modes, ensure adequate ventilation in the room. Regularly clean the air filters and ensure the unit is allowed to dry internally by running it in fan-only mode for a short period before extended shutdowns. As this is a sealed unit, internal cleaning beyond user-accessible filters requires professional service.
- Orifícios de ventilação: Periodically check the external ventilation holes for any obstructions (e.g., debris, insects) and clear them to ensure proper airflow.
For any internal issues or complex repairs, contact qualified service personnel. Do not attempt to open or repair the sealed refrigerant system yourself.
Solução de problemas
If you encounter issues with your unit, refer to the following common troubleshooting steps before contacting support.
| Problema | Possível causa | Solução |
|---|---|---|
| A unidade não liga. | Sem fonte de alimentação; cabo de alimentação desconectado; disjuntor desarmado. | Verifique a ligação elétrica; reinicie o disjuntor; certifique-se de que a tomada está funcionando. |
| Refrigeração/aquecimento insuficiente. | Air filters are dirty; room size exceeds capacity; windows/doors open; air inlet/outlet blocked. | Clean air filters; ensure unit is suitable for room size; close windows/doors; clear obstructions. |
| Ruído incomum durante a operação. | Unit not level; foreign object in fan; internal component issue. | Ensure unit is on a stable, level surface; check for visible obstructions (after disconnecting power); if noise persists, contact service. |
| Bad odor from unit. | Mold or mildew buildup; dirty filters. | Clean air filters thoroughly. Run unit in fan-only mode to dry internal components. Ensure proper room ventilation. If odor persists, professional cleaning may be required. |
| Problemas de conectividade Wi-Fi. | Incorrect Wi-Fi password; router issues; unit too far from router. | Verify Wi-Fi password; restart router; move unit closer to router or use a Wi-Fi extender. Refer to app instructions for pairing. |
If the problem persists after attempting these solutions, please contact ElectriQ customer support.
Especificações
| Atributo | Valor |
|---|---|
| Marca | Eletricidade |
| Modelo | IQOOL-SMART12HP |
| Dimensões do produto (P x L x A) | 20.5 x 100 x 58.5 cm |
| Peso do item | 38 kg |
| Eficiência Energética | A |
| Capacidade de resfriamento | 10,000 BTU |
| Capacidade de aquecimento | 9,000 BTU |
| Nível de ruído | 58 dB |
| Tipo de instalação | Wall Mounted (Split System design, no outdoor unit) |
| Refrigerante | R-290 |
| Volumetage | 240 Volts |
| Características especiais | Slim, Space-Saving Design, Smart Control & Scheduling, Eco Smart R290 Refrigerant, Quiet & Convenient Use, No Outdoor Unit Needed |
Garantia e Suporte
For detailed warranty information, please refer to the warranty card included with your product or visit the official ElectriQ website. A garantia normalmente cobre defeitos de fabricação por um período específico a partir da data da compra.
If you require technical assistance, troubleshooting beyond this manual, or warranty service, please contact ElectriQ customer support. Have your model number (IQOOL-SMART12HP) and purchase details ready when contacting support.
ElectriQ Customer Support: Please refer to the contact information provided in your product packaging or on the official ElectriQ weblocal (www.electriq.co.uk).