Introdução
Thank you for choosing the BESTHERM HESTIA 500W Electric Towel Dryer. This manual provides essential information for the safe installation, operation, and maintenance of your new appliance. Please read it thoroughly before use and keep it for future reference.
Instruções importantes de segurança
- Leia todas as instruções antes de instalar ou usar este aparelho.
- This appliance is designed for drying towels and should not be used for other purposes.
- Ensure the power supply matches the specifications indicated on the appliance label.
- Do not install the towel dryer directly below a socket outlet.
- Keep children away from the appliance. Do not allow them to play with it.
- Não mergulhe o aparelho em água ou outros líquidos.
- Se o cabo de alimentação estiver danificado, ele deve ser substituído pelo fabricante, seu agente de serviço ou pessoas qualificadas para evitar riscos.
- This appliance includes integrated safety features such as overheat protection and child safety.
- Desligue sempre o aparelho da tomada antes de limpá-lo ou realizar qualquer manutenção.
Configuração e instalação
Dimensões e peso do produto

The BESTHERM HESTIA towel dryer measures 98 cm in height, 54 cm in width, and 9.2 cm in depth. Its weight is 3.9 kilograms. Please ensure you have adequate space and a suitable wall for mounting.
Montagem
The towel dryer is designed for wall mounting. Use appropriate fasteners for your wall type to ensure secure installation. Refer to the detailed installation videos for guidance.

Frente view of the BESTHERM HESTIA Electric Towel Dryer, showcasing its sleek black design and integrated control panel. This image illustrates the general appearance of the unit when mounted.

Lado view of the BESTHERM HESTIA Electric Towel Dryer, highlighting its compact and space-saving design. This perspective helps in planning the installation location.

Voltar view of the BESTHERM HESTIA Electric Towel Dryer, illustrating the mounting brackets and the entry point for electrical wiring. Proper installation is crucial for safety and performance.
Conexão elétrica

This appliance connects to a three-phase electrical system. Always connect the Neutral (Blue wire) and the Phase (Brown or Red wire).
- Fio Azul: Neutro
- Fio marrom (ou vermelho): Fase
- Importante: Não conectar ao terra.
- Fio preto: Connect the Black wire only for control via a central thermostat.
It is recommended to have a qualified electrician perform the electrical installation.
Installation and Programming Videos

For detailed visual instructions on installation and programming, please scan the QR code shown in the image or visit the official YouTube channel: Canal do YouTube BESTHERM.
Instruções de operação
The BESTHERM HESTIA towel dryer features fluid-free technology for fast and even heat distribution, ensuring your towels are always warm.
Principais características
- Rapid and Homogeneous Heat: Fluid-free technology provides quick and uniform heat distribution.
- Detecção de janela aberta: Automatically adjusts heating if a window is detected open to save energy.
- Proteção contra superaquecimento: Integrated safety mechanism to prevent overheating.
- Segurança infantil: Built-in features to ensure safe operation around children.
- Modo Boost: Provides a temporary increase in heating power for faster towel warming.
Painel de controle
The towel dryer is equipped with an intuitive control panel for setting temperature, activating modes, and programming. Refer to the programming videos (linked in the Setup section) for detailed instructions on using the control panel.

This image shows the BESTHERM HESTIA towel dryer installed in a bathroom, emphasizing its sleek black design and the visible control panel. The control panel allows users to manage settings and activate features like the boost mode.
Manutenção
- Limpeza: Desligue o aparelho da fonte de alimentação antes de limpá-lo. Use um pano macio e seco.amp cloth to wipe the surface. Do not use abrasive cleaners or solvents.
- Inspeção: Periodically check the power cord and the appliance for any signs of damage. If damage is found, contact customer support.
- No user-serviceable parts inside. Do not attempt to repair the appliance yourself.
Solução de problemas
| Problema | Possível causa | Solução |
|---|---|---|
| O aparelho não aquece | No power supply; Overheat protection activated; Incorrect settings. | Check power connection; Allow appliance to cool down; Verify temperature settings and operating mode. |
| Aquecimento desigual | Obstruction of heat distribution; Incorrect installation. | Ensure no items are blocking the heat output; Review instruções de instalação e vídeos. |
| Painel de controle não responde | Temporary electrical glitch; Child lock activated. | Disconnect and reconnect power after a few minutes; Refer to programming videos for child lock deactivation. |
Se o problema persistir após tentar essas soluções, entre em contato com o suporte ao cliente.
Especificações
| Número do modelo | HJEE-BLACK-H |
| Poder | 500 W |
| Dimensões (C x L x A) | 9.2 x 54 x 98 cm |
| Peso | 3.9 quilos |
| Tecnologia | Fluid-free electric heating |
| Características de segurança | Window open detection, Overheat protection, Child safety |
| Primeira data disponível | 19 de agosto de 2024 |
Garantia
This BESTHERM HESTIA Electric Towel Dryer comes with a Garantia de 2 anoGuarde o comprovante de compra para eventuais solicitações de garantia. A garantia cobre defeitos de fabricação em condições normais de uso.
Suporte ao cliente
BESTHERM provides customer support services based in France to ensure your satisfaction.

Image showing BESTHERM's French customer service details, including online FAQ, phone, and email support.
- Perguntas frequentes on-line: Visite nosso website for frequently asked questions and troubleshooting guides: www.bestherm.fr/pages/faq
- Assistência telefônica: For direct support, please call: 03 20 47 05 37
- Assistência por e-mail: Send your inquiries to: sav@hom-y.fr





