1. Introdução
This user manual provides detailed instructions for the installation, operation, and maintenance of your Everycom ECL100 4-Inch Direct Thermal Label and Receipt Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage to the device.
The Everycom ECL100 is designed for efficient printing of labels and receipts, featuring a 203 DPI resolution and a print speed of up to 160mm/sec. It supports various label sizes and offers USB connectivity for versatile use.
2. Informações de segurança
To ensure safe operation and prolong the life of your printer, observe the following safety precautions:
- Não exponha a impressora à água, umidade ou temperaturas extremas.
- Use only the power adapter and cables provided with the printer.
- Evite colocar a impressora sob luz solar direta ou perto de fontes de calor.
- Certifique-se de que a impressora esteja colocada em uma superfície estável e nivelada.
- Do not attempt to disassemble or repair the printer yourself. Contact qualified service personnel for assistance.
- Mantenha a impressora longe das crianças.
3. Conteúdo da embalagem
Verifique se todos os itens estão presentes na embalagem:
- Everycom ECL100 Label Printer
- Adaptador de energia
- Cabo de energia
- Cabo USB
4. Produto acabadoview
Familiarize yourself with the main components of your Everycom ECL100 printer.

Figura 1: Frente view of the Everycom ECL100 printer with a sampo rótulo.

Figure 2: Everycom ECL100 printer and a roll of thermal labels.
Componentes principais:
- Botão de energia: Liga ou desliga a impressora.
- Botão de alimentação: Advances the label media.
- Luz indicadora de status: Displays printer status (e.g., power on, error, paper out).
- Porta USB: Para conectar a um computador.
- Porta de alimentação: Para conectar o adaptador de energia.
- Saída de emergência com etiqueta: Onde surgem os rótulos impressos.
- Media Cover: Opens to load label rolls.
5. Configuração
5.1 Conectando a Impressora
- Connect the power adapter to the printer's power port and then plug the power cable into a wall outlet.
- Conecte uma extremidade do cabo USB à porta USB da impressora e a outra extremidade a uma porta USB disponível no seu computador.
- Press the power button to turn on the printer. The status indicator light should illuminate.
5.2 Instalação do driver
Before using the printer, you must install the appropriate drivers on your computer. The Everycom ECL100 printer is compatible with both Windows and macOS operating systems.

Figure 3: Printer compatibility with Windows and macOS.
- Obtain the latest drivers from the official Everycom support website ou a mídia de instalação fornecida.
- Siga as instruções na tela para concluir a instalação do driver.
- Após a instalação, reinicie o computador se solicitado.
6. Carregando mídia impressa
The Everycom ECL100 supports various thermal label and receipt media, including continuous rolls and fan-fold media. Ensure you use direct thermal media, as this printer does not use ink or toner.

Figure 4: Printer with media cover open, showing the paper loading area.
- Gently open the media cover of the printer.
- Place the roll of thermal labels onto the media spindle, ensuring the labels feed from the bottom of the roll.
- Pull the leading edge of the labels through the guides until it extends slightly past the print head.
- Adjust the media guides to fit the width of your labels snugly, without creasineles.
- Close the media cover securely. The printer will automatically detect the label size and calibrate.

Figure 5: Auto paper size detection feature with various label rolls.
7. Instruções de operação
7.1 Impressão básica
- Certifique-se de que a impressora esteja ligada e conectada ao computador.
- Open the document or application from which you wish to print (e.g., shipping software, word processor).
- Selecione 'Imprimir' no menu do aplicativo.
- Choose the Everycom ECL100 printer from the list of available printers.
- Adjust print settings such as label size, orientation, and number of copies as needed. Ensure the selected label size matches the media loaded in the printer.
- Click 'Print' to start the printing process.
7.2 Using the Feed Button
Pressing the Feed button on the printer will advance one blank label or a small section of continuous media. This can be useful for checking media alignment or advancing to the next label.
8. Manutenção
Regular maintenance helps ensure optimal performance and extends the life of your printer.
8.1 Limpeza da cabeça de impressão
The print head should be cleaned periodically, especially if print quality degrades or after changing several rolls of labels.
- Desligue a impressora e desconecte o cabo de alimentação.
- Abra a tampa da mídia.
- Usando um cotonete, limpe levementeampened with isopropyl alcohol (70% or higher), gently wipe the print head surface.
- Deixe a cabeça de impressão secar completamente antes de fechar a tampa e religar a energia.
8.2 Limpeza do rolo de impressão
The platen roller can accumulate dust and adhesive residue, affecting media feeding.
- Desligue a impressora e desconecte o cabo de alimentação.
- Abra a tampa da mídia.
- Usando um cotonete, limpe levementeampened with isopropyl alcohol, gently clean the surface of the platen roller. Rotate the roller manually to clean the entire surface.
- Allow the roller to dry completely before closing the cover and reconnecting power.
9. Solução De Problemas
This section addresses common issues you might encounter with your Everycom ECL100 printer.
| Problema | Possível causa | Solução |
|---|---|---|
| A impressora não liga. | Cabo de alimentação desconectado; tomada elétrica com defeito. | Ensure power cable is securely connected. Test power outlet with another device. |
| Sem saída de impressão | Printer not connected; Incorrect driver; Paper out; Print head dirty | Check USB connection. Reinstall drivers. Load new labels. Clean print head. |
| Qualidade de impressão ruim (desbotada, com linhas) | Print head dirty; Low quality labels; Incorrect print settings | Clean print head. Use high-quality thermal labels. Adjust print density in driver settings. |
| Labels skipping or misfeeding | Media guides not adjusted; Platen roller dirty; Incorrect label calibration | Adjust media guides to fit labels. Clean platen roller. Perform label calibration (refer to driver software). |
| Impressora não reconhecida pelo computador | USB cable faulty; Driver not installed or corrupted | Try a different USB port or cable. Reinstall printer drivers. |
10. Especificações
Technical specifications for the Everycom ECL100 Direct Thermal Label and Receipt Printer:
| Recurso | Detalhe |
|---|---|
| Número do modelo | ECL100 |
| Tecnologia de impressão | Térmica direta |
| Resolução máxima de impressão | 203 DPI |
| Velocidade Máxima de Impressão | 160 mm/sec (5 inches/sec) |
| Tamanho máximo da mídia | 4 x 6 polegadas |
| Conectividade | USB |
| Dimensões (CxLxA) | 33 x 22 x 20 cm |
| Peso do item | 2.5 kg |
| Componentes incluídos | Label Printer, Power Adapter, Power Cable, USB Cable |
11. Garantia e Suporte
11.1 Informações de garantia
The Everycom ECL100 printer comes with a Garantia de 1 anos from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized repairs, or consumables.
11.2 Suporte ao cliente
For technical assistance, troubleshooting not covered in this manual, or warranty claims, please contact Everycom customer support. Refer to the product packaging or the official Everycom website para obter as informações de contato mais atualizadas.





