NGTeco TC1 Cloud-Based 4-in-1 Time Clock Instruction Manual

1. Introdução

This manual provides detailed instructions for the setup, operation, and maintenance of your NGTeco TC1 Cloud-Based Time Clock. This device offers a comprehensive 4-in-1 solution for employee time tracking, supporting face, fingerprint, RFID, and PIN recognition methods. It integrates with the NGTeco Office software and mobile application for real-time cloud access and automated reporting, designed for small to medium-sized businesses.

Image: NGTeco TC1 Cloud-Based Time Clock, showcasing its multi-recognition capabilities and app integration.

2. Conteúdo da embalagem

Verifique se todos os itens listados abaixo estão incluídos em seu pacote:

• NGTeco TC1 Time Clock Device
• Adaptador de energia (elétrico com fio)
• Mounting Hardware (for Wall Mount & Tabletop options)
• Guia de início rápido
• Manual do usuário
• IC Cards (for RFID recognition)

Image: Included IC Cards for RFID-based employee clock-in/out.

3. Guia de configuração

3.1. Initial Power On & Mounting

1. Connect the provided power adapter to the device and a power outlet. The device will power on automatically.
2. Choose your preferred mounting method: wall mount or tabletop. Use the provided hardware for wall mounting.

3.2. Network Configuration (2.4GHz WiFi)

The NGTeco TC1 connects via 2.4GHz WiFi to enable cloud-based features. Ensure your network supports 2.4GHz.

1. On the device screen, navigate to the network settings.
2. Select your 2.4GHz WiFi network from the list.
3. Enter your WiFi password using the keypad.
4. Confirme a conexão.

3.3. NGTeco Office App Setup

The NGTeco Office app provides remote control and access to attendance data.

1. Download the "NGTeco Office" app from your device's app store (iOS/Android).
2. Crie uma nova conta ou faça login se você já tiver uma.
3. Follow the in-app instructions to bind your TC1 device to your account. This typically involves scanning a QR code displayed on the device or entering the device's serial number.

3.4. Cadastro de Usuários

Enroll employees using one or more of the 4-in-1 recognition methods: Face, Fingerprint, RFID, or PIN.

• Via dispositivo: Navigate to "User Management" on the device menu. Select "Add User" and follow the prompts to register fingerprints, set PINs, or enroll RFID cards.
• Via NGTeco Office App: Use the app's user management section to add new employees, assign IDs, and remotely enroll recognition data.

4. Instruções de operação

4.1. Clocking In/Out

Employees can clock in or out using their registered recognition method:

• Impressão digital: Coloque um dedo registrado no sensor de impressão digital.
• Face: Stand in front of the device for facial recognition.
• RFID: Tap a registered IC card on the designated area.
• ALFINETE: Enter the assigned PIN using the keypad.

4.2. Shift Management

The NGTeco Office software allows for flexible shift configurations:

• Set up fixed, split, or flexible shifts to accommodate various work schedules (part-time, rotating, 24/7).
• Assign shifts to individual employees or groups.

4.3. Attendance Reporting

Access real-time attendance data and automated reports:

• View live punch data from any device via the NGTeco Office app.
• Generate auto-calculated hours and instant reports.
• Export reports for payroll or record-keeping.

Image: Easy time tracking and reporting available on web and mobile platforms.

5. Manutenção

5.1. Limpeza

Regularly clean the device, especially the screen and fingerprint sensor, with a soft, dry cloth. Avoid abrasive cleaners or liquids that could damage the device.

5.2. Atualizações de firmware

Periodically check the NGTeco Office software or app for available firmware updates to ensure optimal performance and access to new features. Follow the on-screen instructions for any updates.

6. Solução De Problemas

• Dispositivo não liga: Certifique-se de que o adaptador de energia esteja conectado firmemente tanto ao dispositivo quanto a uma tomada elétrica em funcionamento.
• Problemas de conexão Wi-Fi: Verify your WiFi network is 2.4GHz. Check the entered password for accuracy. Restart the device and your router if problems persist.
• Falha no reconhecimento de impressões digitais: Ensure the fingerprint sensor is clean. Employees should place their finger firmly and completely on the sensor. Try enrolling the fingerprint again or enrolling an additional finger.
• Problemas de conectividade do aplicativo: Ensure the device is connected to WiFi and your mobile device has an active internet connection. Verify the device is correctly bound to your NGTeco Office account.
• Data synchronization problems: Check the device's WiFi connection. If the device was offline, punches will sync to the cloud once the connection is re-established.

7. Especificações

8. Garantia e suporte

Your NGTeco TC1 Time Clock comes with a Garantia de 1 ano. Additionally, NGTeco provides suporte técnico vitalício gratuito, available Monday through Friday, 6 AM to 6 PM EST. For assistance, please refer to the contact information provided in your package or visit the official NGTeco website.