1. Introdução
The Marstek Venus E 5.12 kWh is a powerful and flexible energy storage system designed for efficient energy management in residential and commercial settings. It is ideal for integration with balcony power plants and solar installations, offering a reliable solution for optimizing self-consumption and achieving greater energy independence.
This system features a usable capacity of 5.12 kWh, utilizing long-lasting LiFePO4 battery technology, which ensures high efficiency and a lifespan exceeding 6,000 charge cycles. For increased energy demands, the Venus E can be expanded by connecting up to four units in parallel, reaching a total capacity of 20.48 kWh.
Equipped with an integrated bidirectional inverter, the Venus E provides a maximum output power of 2,500 W, supporting both on-grid and off-grid operations. Its fast AC charging capability allows for a full charge within 1 to 2 hours at up to 2,500 W. The built-in Battery Management System (BMS) ensures optimal safety and extends the battery's operational life.
Figure 1: Marstek VENUS E 5.12 kWh Energy Storage System. This image shows the sleek, black exterior of the energy storage unit, highlighting its compact design suitable for various installations.
2. Informações de segurança
Leia atentamente todas as instruções de segurança antes da instalação e operação. O não cumprimento dessas instruções pode resultar em choque elétrico, incêndio, ferimentos graves ou danos materiais.
- Pessoal qualificado: Installation and maintenance should only be performed by qualified and certified electricians or technicians.
- Ventilação: Assegure ventilação adequada ao redor do aparelho para evitar superaquecimento. Não obstrua as aberturas de ventilação.
- Localização: Install the unit in a dry, well-ventilated area, away from direct sunlight, heat sources, flammable materials, and corrosive substances.
- Exposição à água: Do not expose the unit to water, rain, or excessive humidity.
- Aterramento: Certifique-se de que a unidade esteja devidamente aterrada de acordo com as normas elétricas locais.
- Desligamento de emergência: Familiarize yourself with the emergency shutdown procedures and location of the main disconnect switch.
- Crianças e animais de estimação: Mantenha a unidade fora do alcance de crianças e animais de estimação.
- Dano: Do not operate the unit if it is damaged. Contact customer support immediately.
3. Conteúdo da embalagem
Verify that all items are present and undamaged upon unpacking. If any items are missing or damaged, contact your retailer or Marstek customer support.
- Marstek VENUS E 5.12 kWh Energy Storage System (1 unit)
- AC Connection Cable (1)
- Manual do usuário (este documento)
- Mounting Accessories (if applicable, refer to separate installation guide)
- Cartão de garantia
4. Produto acabadoview
The Marstek Venus E is a sophisticated energy storage solution designed for seamless integration into your home's power system. Key components include:
- Energy Storage Unit: The main unit housing the LiFePO4 battery and integrated bidirectional inverter.
- Control Panel/Indicators: Front-facing indicators for system status, battery level, and connectivity (Wi-Fi, Bluetooth).
- AC Input/Output Ports: Connections for grid power and household loads.
- Portas de comunicação: For connecting to external devices or monitoring systems.
- Sistema de refrigeração: Internal fans to maintain optimal operating temperature.
5. Configuração e instalação
The Marstek Venus E features a plug-and-play design for easy integration. However, professional installation is recommended to ensure safety and optimal performance.
5.1 Seleção do Site
- Choose a location that is dry, well-ventilated, and protected from direct sunlight and extreme temperatures.
- Ensure the surface is stable and can support the unit's weight (approx. 68 kg).
- Allow sufficient clearance around the unit for ventilation and maintenance.
5.2 Instalação Física
- Desembale a unidade com cuidado e verifique se há danos causados pelo transporte.
- Place the unit in the selected location, ensuring it is level and stable.
- Connect the AC input cable to a suitable power outlet or grid connection point.
- Connect the AC output cable to your household electrical system or designated loads.
- If expanding, connect additional Venus E units in parallel as per the expansion guide (sold separately).
Figure 2: Simplified installation steps for the Marstek VENUS E. This diagram illustrates the process of setting up the battery, connecting it to a power outlet, and monitoring energy savings via a mobile application.
5.3 Inicialização
- Certifique-se de que todas as conexões estejam seguras e corretas.
- Turn on the main power switch on the unit.
- Observe the indicator lights for proper system initialization. Refer to the troubleshooting section if any error indicators appear.
6. Instruções de operação
The Marstek Venus E is designed for automated operation, but can be monitored and controlled via the dedicated Marstek App.
6.1 System Operation Modes
- Modo conectado à rede: The system charges from the grid or solar panels and discharges to power your home or feed excess energy back to the grid.
- Off-Grid Mode (Emergency Power): In case of a grid outage, the system automatically switches to off-grid mode, providing backup power to connected loads.
- Self-Consumption Optimization: Prioritizes using stored solar energy before drawing from the grid, reducing electricity bills.
6.2 Marstek App Control
The Marstek App allows for convenient monitoring and control of your energy storage system in real-time.
- Baixe o aplicativo: Procurar "Marstek App" on the App Store (iOS) or Google Play Store (Android) and install it on your smartphone or tablet.
- Registro de conta: Siga as instruções no aplicativo para criar uma nova conta de usuário.
- Emparelhamento de dispositivos: Use the app to connect to your Marstek Venus E unit via Wi-Fi or Bluetooth. Ensure your device is within range.
- Monitoramento: View real-time data on energy production, consumption, battery charge level, and system status.
- Configurações: Adjust operating parameters, set charging/discharging schedules, and configure emergency power settings.
Figure 3: Screenshot of the Marstek Mobile App interface. The app provides total control and real-time data, including configuration options, direct Wi-Fi connectivity, and enhanced control features for the energy storage system.
Figure 4: Illustration of solar energy integration with a home, demonstrating how the Marstek system can be part of a solar kit to generate positive energy and reduce electricity bills.
7. Manutenção
Regular maintenance ensures the longevity and optimal performance of your Marstek Venus E system.
- Limpeza: Limpe periodicamente a parte externa da unidade com um pano macio e seco. Não utilize produtos de limpeza abrasivos ou solventes.
- Ventilação: Ensure ventilation openings are free from dust and debris. Use a soft brush or vacuum cleaner to clear any blockages.
- Conexões: Verifique regularmente se todas as conexões elétricas estão bem apertadas e se há sinais de corrosão.
- Atualizações de firmware: Keep the Marstek App and system firmware updated to benefit from the latest features and improvements.
- Inspeção profissional: It is recommended to have the system inspected by a qualified technician annually.
8. Solução De Problemas
This section addresses common issues you might encounter. For problems not listed here, please contact Marstek customer support.
| Problema | Possível causa | Solução |
|---|---|---|
| A unidade não liga | No power from grid; Main switch off; Loose connection | Check grid power; Ensure main switch is ON; Verify all cables are securely connected. |
| Sem saída de energia | Overload; Battery low; Inverter fault | Reduce load; Check battery level and allow charging; Contact support if inverter fault persists. |
| Aplicativo não conecta | Wi-Fi/Bluetooth off; Unit out of range; App not updated | Ensure Wi-Fi/Bluetooth is enabled; Move closer to the unit; Update the Marstek App to the latest version. |
| Red warning light (from review) | Internal fault; Short circuit warning; Overvoltage/undervoltage | Immediately disconnect power. Do not attempt to fix. Contact Marstek customer support with the exact error code or light pattern. |
9. Especificações
| Recurso | Detalhe |
|---|---|
| Número do modelo | 23221 |
| Número da peça | MARSTEK VENUS E |
| Capacidade Utilizável | 5.12 kWh |
| Tipo de Bateria | LiFePO4 (Lithium-Ion) |
| Potência Máxima de Saída | 2,500 W |
| Max. AC Charging Power | 2,500 W |
| Ciclos de carga | > 6,000 |
| Expansibilidade | Up to 4 units (20.48 kWh total) |
| Dimensões (C x L x A) | 56 x 69 x 20.1 cm |
| Peso | 68 kg |
| Conectividade | Wi-Fi, Bluetooth (via Marstek App) |
| Características especiais | Integrated Bidirectional Inverter, BMS, Emergency Power Function, Plug-and-Play |
10. Garantia e Suporte
The Marstek VENUS E comes with a manufacturer's warranty of up to 10 years, ensuring long-term reliability and peace of mind. Please refer to the included warranty card for specific terms and conditions, including coverage details and claim procedures.
Suporte ao cliente
For technical assistance, troubleshooting, or warranty claims, please contact Marstek customer support. Have your model number (23221) and purchase information ready when contacting support.
Informações de contato: Please refer to the Marstek official website or the warranty card for the most up-to-date contact details (phone, email, support portal).
Recursos on-line: Visit the Marstek webSite com perguntas frequentes, manuais atualizados e downloads de software.