1. Produto acabadoview
The FLYINGVOICE P20P is a professional VoIP phone designed for business environments, offering robust communication features and flexible connectivity options. It integrates built-in 2.4GHz Wi-Fi, dual 10/100 Mbps Ethernet ports, and a USB 2.0 port for versatile expansion. Supporting 2 SIP accounts and equipped with programmable speed dial keys, the P20P streamlines call management and enhances productivity.
Image 1.1: The FLYINGVOICE P20P VoIP Phone, showcasing its design and included power adapter.
Imagem 1.2: Terminadoview of the FLYINGVOICE P20P, highlighting its core features such as 2 SIP lines, HD Voice, PBX compatibility, and auto-provisioning.
2. Principais características
- Wi-Fi de 2.4 GHz integrado: Offers wireless connectivity for flexible office setups.
- AP & WiFi to LAN Functions: Allows the phone to act as a network access point, extending wireless connection to other devices via Ethernet.
- Porta USB 2.0: For connecting external devices like Bluetooth adapters, wireless headsets, and USB drives for call recording.
- 2 SIP Accounts & 6 Speed Dial Keys: Streamlines call management and provides quick access to frequently dialed contacts.
- Conferência de 6 vias: Enhances collaboration and productivity.
- 7-Level Adjustable Backlight: Customizes display brightness for various lighting conditions.
- Design ergonômico: Features a 45° desktop tilt angle and 15° wall-mounting capability without additional stands.
- PoE Power Supply Support: Reduces cable clutter (Power over Ethernet).
- Voz HD: Ensures clear audio quality.
- Ferramentas de gerenciamento remoto: Supports FRPS, FACS, FDC for setup and management.
Image 2.1: Detailed feature callouts for the P20P, illustrating its ergonomic design, USB recording capability, speed dial keys, and other functionalities.
Image 2.2: Illustration of the Wireless AP Mode and Wi-Fi to LAN features, demonstrating how the phone can share its network connection with other devices.
Image 2.3: Visual representation of the six-way audio conference feature, enabling multiple participants to join a single call.
3. Guia de configuração
3.1 Conteúdo da embalagem
Antes de prosseguir, verifique se todos os itens estão presentes na embalagem:
- P20P VoIP Phone Unit
- Aparelho e cabo do aparelho
- Cabo Ethernet
- Adaptador de energia (caso não esteja usando PoE)
3.2 Conexão Física
- Connect the handset to the handset port on the phone using the coiled cord.
- Connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network router or switch.
- If not using Power over Ethernet (PoE), connect the power adapter to the phone's power port and then plug it into a power outlet.
- For desktop use, position the phone with the integrated stand at a 45° angle. For wall-mounting, use the built-in wall-mount holes to secure the phone at a 15° angle.
Image 3.1: The P20P's versatile design allows for both 45° desktop placement and 15° wall-mounting without additional accessories.
3.3 Configuração Inicial
Upon first boot, the phone will attempt to obtain network settings via DHCP. For SIP account registration and advanced settings, access the phone's web interface inserindo seu endereço IP em um web browser on a connected computer. Consult your VoIP service provider for specific SIP account details (SIP server, username, password).
The P20P also supports built-in 2.4GHz Wi-Fi. To configure Wi-Fi, navigate to the network settings on the phone's display menu. You can connect to an existing Wi-Fi network or enable AP mode to share the phone's wired network connection wirelessly.
4. Operação básica
4.1 Fazendo e recebendo chamadas
- Fazer uma ligação: Pick up the handset or press the Speaker button. Dial the desired number and press the 'Send' key or wait for automatic dialing.
- Para receber uma chamada: Pick up the handset or press the 'Answer' soft key when the phone rings.
- Encerrar uma chamada: Desligue o telefone ou pressione a tecla programável 'Encerrar chamada'.
4.2 Using Speed Dial Keys
The P20P features 6 programmable speed dial keys (M1-M6). These can be configured via the phone's web interface or menu to quickly dial frequently used numbers or functions.
4.3 Ajustando a luz de fundo
The display backlight has 7 adjustable levels. Navigate through the phone's menu settings to 'Display' or 'Backlight' to select your preferred brightness level for optimal visibility in various lighting conditions.
Image 4.1: The P20P's 7-level adjustable backlight ensures comfortable viewing in any environment, from bright offices to dimly lit rooms.
5. Recursos avançados
5.1 6-Way Audio Conferencing
The P20P supports local 6-way audio conferencing. To initiate a conference call, establish a call with the first party, then use the 'Conference' soft key to add additional participants. Refer to the phone's on-screen prompts or the full user manual for detailed steps.
Funcionalidade da porta USB 5.2
The integrated USB 2.0 port expands the phone's capabilities:
- Gravação de chamadas: Connect a USB flash drive to enable manual or automatic call recording.
- Dispositivos Externos: Support for Bluetooth adapters (for wireless headsets) and other compatible USB peripherals.
5.3 Wireless AP Mode & Wi-Fi to LAN
Leverage the P20P's advanced wireless capabilities:
- Modo AP sem fio: Configure the phone to act as a Wi-Fi access point, allowing other wireless devices to connect to its network.
- Wi-Fi to LAN: If the phone is connected to Wi-Fi, it can extend this wireless connection to a wired device (e.g., a computer) via its Ethernet LAN port.
6. Manutenção e Cuidados
To ensure the longevity and optimal performance of your FLYINGVOICE P20P VoIP Phone, follow these maintenance guidelines:
- Limpeza: Use um pano macio e seco para limpar a superfície do telefone. Para manchas persistentes, esfregue levemente.ampMolhe o pano com água. Evite usar produtos químicos agressivos, produtos de limpeza abrasivos ou solventes.
- Ambiente: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Ensure proper ventilation around the device.
- Manuseio: Handle the phone and its components with care. Avoid dropping the device or subjecting it to strong impacts.
- cabos: Periodically check all connected cables (handset, Ethernet, power) for any signs of damage or loose connections.
7. Solução De Problemas
This section addresses common issues you might encounter with your P20P VoIP Phone.
7.1 General Compatibility Notice
Please note: The FLYINGVOICE P20P VoIP Phone is NOT compatible with consumer-grade voice services such as AT&T, Verizon, Magic Jack, Ooma, or Google Voice. This phone is designed for business VoIP systems and requires a compatible SIP service provider or PBX system.
7.2 Problemas e soluções comuns
| Problema | Possível causa | Solução |
|---|---|---|
| Sem tom de discagem | Network connection issue, SIP registration failure, power issue. | Check Ethernet/Wi-Fi connection. Verify power adapter is connected. Ensure SIP account is correctly registered in phone settings. Restart the phone. |
| Não consigo fazer/receber chamadas | Incorrect SIP settings, network firewall blocking VoIP traffic, service provider issue. | Double-check SIP account credentials. Ensure necessary ports are open on your network firewall. Contact your VoIP service provider. |
| Má qualidade de áudio | Network congestion, low bandwidth, faulty handset/headset. | Check network speed and stability. Reduce network traffic if possible. Test with a different handset or headset if available. |
| Problemas de conectividade Wi-Fi | Incorrect Wi-Fi password, out of range, interference. | Verify Wi-Fi password. Move phone closer to the Wi-Fi router. Check for other devices causing interference. |
If issues persist, refer to the customer support section for further assistance.
Image 7.1: Remote management tools and dedicated tech support are available to assist with troubleshooting and configuration.
8. Especificações
| Recurso | Detalhe |
|---|---|
| Dimensões do produto | 7.48 x 2.76 x 10.63 polegadas |
| Peso do item | 1.54 libras |
| Número do modelo do item | P20P |
| Conectividade | Built-in 2.4GHz Wi-Fi, Dual 10/100 Mbps Ethernet Ports, USB 2.0 Port |
| Contas SIP | 2 |
| Conferência | 6-way audio conference, network conferencing |
| Mostrar | 7-level adjustable backlight |
| Fonte de energia | Power Adapter (included), PoE support |
| Opções de montagem | 45° Desktop, 15° Wall-Mount |
| Fabricante | VOZ DE VOO |
9. Informações de garantia
For detailed warranty terms and conditions, please refer to the official FLYINGVOICE website or the warranty card included with your product. Warranty coverage typically varies by region and purchase date.
Extended protection plans may be available for purchase separately to provide additional coverage beyond the standard manufacturer's warranty.
10. Suporte ao cliente
If you require technical assistance, have questions about your FLYINGVOICE P20P VoIP Phone, or need to report an issue, please contact FLYINGVOICE customer support.
- Fabricante: VOZ DE VOO
- Recursos on-line: Visit the official FLYINGVOICE website for FAQs, firmware updates, and additional documentation.
- Suporte técnico: FLYINGVOICE offers dedicated 1-to-1 tech support for their products. Refer to the contact information provided on the manufacturer's website ou embalagem do produto.
Image 10.1: Dedicated 1-to-1 tech support is available for assistance.
