Marstek MVE3

Marstek Venus E GEN 3.0 AC Storage System User Manual

Model: MVE3

1. Introdução

The Marstek Venus E GEN 3.0 is a powerful and flexible AC energy storage system designed for residential and small commercial applications. This manual provides essential information for the safe and efficient operation of your device. Please read it thoroughly before installation and use.

Key features include a compact design, integrated Plug & Play technology for quick setup, dedicated LAN port for stable communication, and expandability up to 7.5 kW power and 15.36 kWh storage capacity. It also offers an integrated backup power output of up to 2,500 W during outages and is 100% compatible with existing PV installations.

Marstek Venus E GEN 3.0 features collage

Figura 1: Sobreview of Marstek Venus E GEN 3.0 key features, including new design, PV system compatibility, stable LAN connection, expandability, MARSTEK Intelligence, 2500W on-grid input/output, 6000+ life cycles, 10-year warranty, grid feed-in with smart meter, and potential annual savings.

2. Instruções de segurança

Always adhere to the following safety guidelines to prevent injury, damage to the device, or property damage:

  • Leia todas as instruções antes de operar o dispositivo.
  • Do not attempt to disassemble, repair, or modify the unit. Refer all servicing to qualified personnel.
  • Assegure-se de que haja ventilação adequada ao redor do aparelho. Não bloqueie nenhuma abertura de ventilação.
  • Mantenha o dispositivo longe de água, umidade e materiais inflamáveis.
  • Utilize apenas os acessórios fornecidos ou aprovados.
  • Não utilize o aparelho se ele estiver danificado de alguma forma.
  • Ensure the unit is installed on a stable, level surface.
  • This device contains a LiFePO4 battery. Handle with care and dispose of according to local regulations.

3. Conteúdo da embalagem

Verifique se todos os itens estão presentes na embalagem:

  • Marstek Venus-E GEN 3.0 Unit
  • Cabo de alimentação AC
  • Antena Wi-Fi
  • Acessórios de montagem
  • Manual do usuário (este documento)

4. Configuração

4.1 Desembalagem e Colocação

Carefully remove the Venus E GEN 3.0 from its packaging. Place the unit on a flat, stable surface in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Ensure sufficient clearance for air circulation around the unit.

Voltar view of Marstek Venus E GEN 3.0 showing ventilation fins

Figura 2: Traseira view of the Marstek Venus E GEN 3.0, highlighting the ventilation fins for optimal heat dissipation.

4.2 Conectando à energia

  1. Connect the provided AC power cable to the AC input port on the Venus E GEN 3.0.
  2. Plug the other end of the AC power cable into a grounded wall outlet.
  3. A unidade iniciará o carregamento automaticamente ou entrará em modo de espera.
Lado view of Marstek Venus E GEN 3.0 with AC input and output ports

Figura 3: Side panel of the Marstek Venus E GEN 3.0, showing the protective cover open to reveal the AC input and output ports for connecting to the grid and appliances.

4.3 Network Connection (LAN/Wi-Fi)

For optimal performance and smart features, connect the device to your home network.

  • Conexão LAN: For a stable and faster connection, use an Ethernet cable to connect the dedicated LAN port on the Venus E GEN 3.0 to your router.
  • Conexão Wi-Fi: Attach the provided Wi-Fi antenna to the designated port. Follow the instructions in the MARSTEK app to configure the Wi-Fi connection.

4.4 Inicialização Inicial

Press and hold the power button on the unit for a few seconds until the indicators light up. The unit will perform a self-check. Refer to the display indicators for status.

Frente view of Marstek Venus E GEN 3.0 with LED indicators for status

Figura 4: Front panel of the Marstek Venus E GEN 3.0, displaying LED indicators for WARN, GRID, BACKUP, BATTERY level, CT, WIFI, and BT status.

5. Instruções de operação

5.1 MARSTEK App Control

The Venus E GEN 3.0 is primarily controlled via the MARSTEK mobile application. Download the app from your device's app store.

  1. Install the MARSTEK app on your smartphone.
  2. Registre uma conta e faça o login.
  3. Follow the in-app instructions to add your Venus E GEN 3.0 device.
  4. Through the app, you can monitor energy flow, battery status, and select operating modes.

Modos de Operação 5.2

The MARSTEK app offers various operating modes to optimize energy usage:

  • Self-Consumption Mode: Prioritizes using stored energy from the battery or solar panels before drawing from the grid.
  • Modo de controle manual: Allows direct control over charging and discharging times.
  • AI Optimized Mode: Utilizes dynamic electricity tariffs, consumption habits, and weather forecasts to automatically optimize charge/discharge cycles for maximum savings.

5.3 Função de alimentação de reserva

Em caso de falta de energiatage, the integrated backup output provides up to 2,500 W of power to essential appliances. For full home backup (single-phase or three-phase), additional equipment may be required.

Diagram of a single-phase backup system with Marstek Venus E GEN 3.0 units

Figura 5: Schematic illustrating a single-phase backup system configuration, showing how multiple Marstek Venus E GEN 3.0 units can be integrated with a Smart Box and the grid to provide backup power to household loads.

Diagram of a three-phase backup system with Marstek Venus E GEN 3.0 units

Figura 6: Schematic illustrating a three-phase backup system configuration, detailing the connection of multiple Marstek Venus E GEN 3.0 units, a Smart Box, PV inverters, and micro-inverters to the grid and household backup loads.

6. Manutenção

Regular maintenance ensures the longevity and optimal performance of your Venus E GEN 3.0.

  • Limpeza: Use um pano macio e seco para limpar a parte externa da unidade. Não use produtos de limpeza líquidos ou solventes.
  • Ventilação: Verifique periodicamente se as aberturas de ventilação estão livres de poeira e detritos.
  • Atualizações de firmware: Ensure the MARSTEK app and device firmware are kept up-to-date for new features and performance improvements.
  • Saúde da bateria: The LiFePO4 battery is designed for over 6,000 charge cycles. Monitor its health via the MARSTEK app.
Marstek Venus E GEN 3.0 operating in snow and rain conditions

Figura 7: The Marstek Venus E GEN 3.0 demonstrating its robust design and IP65 protection, suitable for operation in various environmental conditions, including snow and rain.

7. Solução De Problemas

Caso encontre algum problema, consulte os problemas e soluções comuns a seguir:

ProblemaPossível causaSolução
A unidade não liga.No power from AC outlet; power cable not connected; unit fault.Check AC power connection; ensure outlet is functional; contact support if problem persists.
Sem conexão de rede.Wi-Fi antenna not attached; incorrect Wi-Fi password; LAN cable disconnected; router issue.Ensure Wi-Fi antenna is attached; re-enter Wi-Fi password in app; check LAN cable connection; restart router.
A bateria não carrega.AC input issue; charging mode not active; temperature outside operating range.Verify AC input; check app for charging mode; ensure ambient temperature is within -20°C to 50°C.
Backup power not activating.Backup function not enabled; battery low; overload.Ensure backup mode is enabled in app; check battery level; reduce load on backup output.

For issues not listed here, please contact Marstek customer support.

8. Especificações

RecursoDetalhe
ModeloMVE3
Dimensões (C x L x A)62.4 x 48 x 15.3 cm
Tipo de BateriaLiFePO4
Capacidade5120 Wh (extensible up to 15.36 kWh)
Alimentação de entrada/saída CAUp to 2500 W (800 W default)
Backup Power OutputAté 2500 W
ConectividadeLAN (RJ45), Wi-Fi
Temperatura de operaçãoUp to -20 °C
Nível de ruídoAbaixo de 30 dB
Classificação de proteçãoIP65
PV System CompatibilityCompatível com 100%

9. Garantia e suporte

9.1 Informações de garantia

The Marstek Venus E GEN 3.0 comes with a Garantia de 10 ano on the integrated LiFePO4 battery, ensuring long-term reliability with over 6,000 charge cycles while maintaining 80% capacity. Please retain your proof of purchase for warranty claims.

9.2 Suporte ao cliente

For technical assistance, warranty claims, or further inquiries, please contact Marstek customer support through their official website or the MARSTEK app. Ensure you have your model number (MVE3) and purchase details ready.

Oficial Website: www.marstek.com (Nota: Este é um espaço reservado. URLConsulte a documentação do seu produto para obter suporte específico. website.)