1. Introdução
Thank you for choosing the Rongta RP420 Thermal Shipping Label Printer. This manual provides essential information for setting up, operating, and maintaining your printer to ensure optimal performance. The RP420 is designed for efficient and reliable printing of 4x6 inch thermal labels, ideal for shipping, warehousing, and various business needs.
2. Conteúdo da embalagem
Por favor, verifique se a embalagem contém os seguintes itens:
- 1 x Rongta RP420 Label Printer
- 1 x adaptador de energia
- 1 x Cabo de alimentação
- 1 x cabo USB 2.0
- 1 x USB Disk (with drivers)
- 1 x Adaptador USB-C para USB
- 1 x Guia do usuário
- 1 x Operation Instruction Card
- 1 x Thermal Labels (100 sheets, 4x6 inch)
Figure 1: Rongta RP420 printer with included accessories including power adapter, cables, USB disk, and labels.
3. Configuração
3.1 Impressora encerradaview
The Rongta RP420 features a compact design with essential ports and buttons for easy operation.
- Frente View: Paper outlet.
- Principal View: Paper feed button, LED indicator.
- Traseira View: Power interface, USB interface, Power switch.
3.2 Carregando Etiquetas
- Certifique-se de que a impressora esteja desligada.
- Abra a tampa superior da impressora.
- Adjust the paper guides to match the width of your 4x6 inch thermal labels.
- Insert the stack of thermal labels into the rear paper slot, ensuring the printable side (adhesive side) faces upwards. The printer will automatically feed and align the first label.
- Feche bem a tampa superior.
Figure 2: Proper loading of 4x6 inch thermal labels into the printer.
3.3 Conexão de Energia
- Connect the power adapter to the printer's power interface.
- Conecte o cabo de alimentação a uma tomada adequada.
- Turn on the printer using the power switch located at the rear. The LED indicator on top will illuminate.
3.4 Driver Installation (for PC)
- Insert the provided USB disk into your computer.
- Locate and install the RP420 driver for your operating system (Windows/Mac).
- Conecte a impressora ao seu computador usando o cabo USB.
- Siga as instruções na tela para concluir a instalação.
3.5 Mobile App Installation (for Phone/Tablet)
- Download the "RTElabel" app from your device's app store (Google Play for Android, App Store for iOS).
- Ensure Bluetooth is enabled on your phone or tablet.
- Open the "RTElabel" app and follow the instructions to connect to the RP420 printer via Bluetooth.
Figure 3: Connection options for the RP420 printer, including USB for PC and Bluetooth for mobile devices.
4. Instruções de operação
4.1 Printing from Phone/Tablet
- Ensure your phone/tablet is connected to the RP420 via Bluetooth using the "RTElabel" app.
- Within the app, select "New Label", "PDF Print", or "Image Print" based on your needs.
- Customize your label content, size, and other settings as desired.
- Tap the "Print" button to send the label to the printer.
Figure 4: The RTElabel app interface for creating and printing labels from a smartphone.
4.2 Printing from PC
- Ensure the printer is connected to your PC via USB and the drivers are installed.
- Abra o documento ou a etiqueta. file Você deseja imprimir no seu computador.
- Go to the print dialog (File > Imprimir).
- Select "RP4xx" (or similar, depending on driver installation) from the list of available printers.
- Ajuste as configurações de impressão (por exemplo, tamanho do papel, orientação) conforme necessário.
- Clique em "Imprimir" para enviar o trabalho para a impressora.
4.3 Sistemas Operacionais Suportados
- Móvel: iOS, Android (via Bluetooth)
- Desktop: Windows (XP, Win7, Win8, Win10, Win11), Mac (10.13 or later), Linux (via USB cable)
Note: Laptops cannot connect via Bluetooth; only via USB cable.
Figure 5: The RP420 printer supports a wide range of operating systems for versatile use.
5. Manutenção
5.1 Limpeza da cabeça de impressão
Regular cleaning of the print head ensures optimal print quality and extends the life of your printer. It is recommended to clean the print head after every 500 labels or when print quality degrades.
- Desligue a impressora e desconecte o cabo de alimentação.
- Abra a tampa superior da impressora.
- Use um cotonete levementeampened with 70% isopropyl alcohol to gently wipe the print head surface.
- Deixe a cabeça de impressão secar completamente (aproximadamente 2 a 3 minutos) antes de fechar a tampa e ligar a impressora.
6. Solução De Problemas
- Printer not responding: Ensure the power cable is securely connected and the printer is turned on. Check USB or Bluetooth connection status.
- Qualidade de impressão ruim: Clean the print head. Ensure labels are loaded correctly with the printable side up. Check label quality.
- Etiquetas não alimentando: Ensure labels are properly loaded and aligned with the paper guides. Check for any obstructions in the paper path.
- Problemas de conexão Bluetooth: For phones/tablets, ensure Bluetooth is enabled and the "RTElabel" app is used for connection. Laptops require a USB cable for connection.
7. Especificações
| Recurso | Descrição |
|---|---|
| Modelo | RP420 |
| Método de impressão | Térmica direta |
| Max Largura de impressão | 4.25 polegadas (108 mm) |
| Max Velocidade de Impressão | 127 mm/s |
| Tamanho da etiqueta | 4 inch x 6 inch (100mm x 152mm) |
| Interface | USB, Bluetooth |
| SO suportado | iOS, Android, Windows, Mac, Linux |
| ASIN | B0FYDN5RY1 |
| Data da primeira disponibilidade | 13 de junho de 2025 |
Figure 6: Standard 4x6 inch thermal label dimensions supported by the printer.
8. Garantia e suporte
8.1 Garantia
Rongta offers an extended warranty of 1 year with your order number. Please contact support@rongtatech.com to extend your warranty.
8.2 Suporte ao cliente
For further assistance, please contact Rongta customer support:
- E-mail: support@rongtatech.com
- O que você acha do WhatsApp? +86 18150368963
- Tempo disponível: Seg-Sex 9:5-XNUMX:XNUMX (EST)
You can also scan the QR code on the operation instruction card to talk with customer support via WhatsApp.





