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Hexing Electrical Co., Ltd. is a leading provider of smart energy and water management solutions. Specializing in the modernization of utility grids, Hexing manufactures a broad portfolio of products including smart electricity meters, renewable energy inverters, and Advanced Metering Infrastructure (AMI) systems. The company serves power utilities and service providers in over 90 countries.

Beyond metering, Hexing develops robust industrial IoT communication devices, such as LoRaWAN gateways and RF modules, designed to ensure reliable data transmission in complex outdoor environments. Their solutions integrate sensing, communications, and data analytics to support smart cities and sustainable energy ecosystems.

• What is the operating temperature range for the HXWSG100 Gateway?

  The Hexing HXWSG100 LoRaWAN Gateway is designed to operate in extreme environments ranging from -30°C to 70°C.

• How often should I charge the backup battery on Hexing devices?

  For devices with lithium iron phosphate batteries, it is recommended to charge the battery every 2 to 3 months during storage to prevent deep discharge.

• What is the standard warranty period for Hexing hardware?

  Hexing products typically come with a 1-year warranty covering parts and defects in materials or workmanship.

• Is the Hexing HXWSG100 waterproof?

  Yes, the gateway features an IP67-rated casing, making it waterproof, dustproof, and suitable for outdoor installation.