Mutilplx Manuals & User Guides

Welcome to the Mutilplx Manuals and Support Page

Mutilplx is a brand dedicated to personal wellness and therapeutic comfort, best known for its innovative heated eye masks. Focusing on the relief of everyday eye strain, fatigue, and dry eyes caused by digital device usage, Mutilplx products combine advanced heating technology with user-centric designs.

Their flagship products include cordless, USB-rechargeable heated eye masks featuring dual temperature controls, automatic safety shut-off timers, and luxurious, washable satin covers. By providing gentle thermal therapy and complete light blocking, Mutilplx helps users promote deep relaxation, improve sleep quality, and alleviate sinus pressure whether at home, in the office, or while traveling.

Below you will find user manuals, setup guides, and troubleshooting instructions to help you get the most out of your Mutilplx devices.

• How do I charge my Mutilplx heated eye mask?

  Connect the included USB charging cable to the charging port on the internal heating module, then plug it into a compatible computer port, wall adapter, or USB power source. Disconnect the cable once fully charged.

• Can I wash the Mutilplx heated eye mask?

  Yes, but only the outer satin cover. Carefully remove the internal heating component before washing. Hand wash the satin cover gently using cold water and mild soap, then air dry. Never wash or submerge the electronic heating module.

• How do I change the temperature on my Mutilplx eye mask?

  Press and hold the power button to turn it on. Short-press the button to cycle between low heat (indicated by a blue light) and high heat (indicated by a red light).

• Why does my eye mask turn off automatically after 20 minutes?

  The mask features a built-in 20-minute automatic safety shut-off timer to prevent overheating and ensure safe relaxation. If you wish to continue using it, simply press the power button again to restart the heating cycle.