Telus is a leading Canadian telecommunications company providing wireless, internet, entertainment, and smart home automation products.
Telus is a premier Canadian telecommunications provider, delivering world-class wireless, internet, and home entertainment services. Committed to leveraging technology for good, Telus offers an extensive portfolio of SmartHome Security and automation products, including the SmartHome+ Hub and high-definition security cameras.
Designed for seamless integration, Telus devices typically utilize the SmartHome+ app for setup and management, allowing users to control their home environment remotely. Whether you are setting up a new Wi-Fi hub, configuring security sensors, or looking for business IT solutions, Telus supports its hardware with robust online resources and customer care.
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The Telus SmartHome+ Hub is designed for self-installation. Download the TELUS SmartHome+ app, log in, and select 'SmartHome+ Hub installation' to follow the step-by-step on-screen instructions.
Disconnect and reconnect the camera from power. As soon as the Red LED appears, press and hold the reset button located under the flap below the camera. Release the button only after the LEDs flash purple.
You can check the manufacturer warranty status and find repair options for your phone or device by using the warranty lookup tool on the Telus support website.